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Grande Prairie Chrysler Jeep Dodge
Grande Prairie, AB
2,633 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,633 reviews
January 19, 2014
Mike was a great salesman! He was very friendly and knowledgable. Between Mike, Nikki in finance and Brett, they definitely made my first vehicle purchase an easy one! Thanks GP Chrysler! knowledgable. Between Mike, Nikki in finance and Brett, they definitely made my first vehicle purchase an easy one! Thanks GP Chrysler! More
by aimzbaker
Employees Worked With
Mike Murphy
Helpful January 18, 2014
We purchased our new Dodge 3/4 ton crewcab from Ray Parsons today. He made our experience fantastic along with Jeremy and Tim Horcoff. They made us feel at ease and did everything possible to get us EX Parsons today. He made our experience fantastic along with Jeremy and Tim Horcoff. They made us feel at ease and did everything possible to get us EXACTLY what we wanted. As far as I'm concerned, the three of these men make this dealership one that we would return to for every new purchase. Thumbs up guys and hats off, you guys are GREAT!! We shared alot of laughs and good times!! Sincerely Shellie, Blake, Daytona and Hemi Barclay! More
by Shelliebarclay1
Employees Worked With
Jeremy, Tim Horcoff, Ray Parsons
December 30, 2013
Grande Prairie Chrysler treated me very well from the first day I was looking for a truck. Jessika Kasper knew exactly what I was looking for and showed me the difference between the different models. Ry first day I was looking for a truck. Jessika Kasper knew exactly what I was looking for and showed me the difference between the different models. Ryan Chapman worked hard at finding me a great financing rate, I am very impressed with the extra effort they all contribute to help me find exactly what I am looking for. There was no pressure and they helped me decide what would suit me best. I look forward dealing with them in the future for sales and service. The selection, service and quality people at Grande Prairie Chrysler is second to none. I highly recommend Grande Prairie Chrysler to anyone that is looking for a new or used vehicle in northern Alberta or BC. More
by derekmaple
December 21, 2013
I feel the need to write this complaint to warn other people of the extremly poor quality of service we have recieved from the GP Chrysler Service department over the last couple weeks. We had our vehicl people of the extremly poor quality of service we have recieved from the GP Chrysler Service department over the last couple weeks. We had our vehicle booked in for a simple fix that is max a 3 hour job. After the vehicle sat in the parking for 3 days we started calling wondering what was going on. When calling to find out what was going on, no one knew what was going on. I was comtinusley given the run around and caught them in multiple lies as to what the status of my vehicle was. All I needed to know was when I would have my vehicle back because I had to drive home for christmas. I am so disapointed on how things have been so far. 2 weeks the vehicle was there and every time we called to see when it would be done or what was going on they were extremly rude. I will NEVER buy or recomend any one to this dealership ever again. It is a simple thing to do to let your customer know what is going on with their vehicle. I didnt appreciate being lied to and being treated so poorly. More
by upset1106
November 14, 2013
I had been looking to trade in my 2008 Dodge on a newer truck. I started looking on the local Dodge website. An internet associate asked me some questions then shortly after I received a call from Mike. truck. I started looking on the local Dodge website. An internet associate asked me some questions then shortly after I received a call from Mike. I made an appointment and went into meet with him. I told him what I wanted and what I didn't want in a truck. I only had to test drive one vehicle as he showed me and took me on a test drive with a truck that had everything I was looking for! The buying process was quick, everyone was friendly and helpful. I am extremely pleased with my vehicle and the service I received from this dealership. More
by Bnystrom06
Employees Worked With
Mike Murphy
November 12, 2013
I came in and traded in my Jeep Liberty and was looking for a new truck. The sales team were excellent and very friendly. They went above and beyond what I would have expected to get me what I wanted. for a new truck. The sales team were excellent and very friendly. They went above and beyond what I would have expected to get me what I wanted. More
by tony2truck
Employees Worked With
Mike Murphy
October 31, 2013
My name is Mark Troschuk and I am an Account Manager for Weatherford Production Services. I have been dealing with electrical problems on my 2009 Dodge Laramie 3500. I personally replaced the alternator, Weatherford Production Services. I have been dealing with electrical problems on my 2009 Dodge Laramie 3500. I personally replaced the alternator, fan belt etc and upon starting found it was to no avail. I called Norlan Chrysler initially and explained my dilemma to their Service Manager. I was told they were not taking bookings for two weeks! he mentioned that I could "drop my truck off next Monday and they would look at it if they had time"! I said that was unacceptable and that I needed my truck tomorrow. The Service manager's EXACT WORDS WERE,"Tell you what Mark...call GP Chrysler and ask for TONY...if anyone can help you out it will be HIM". No truer words have ever been spoken! I immediately called Tony and explained my dilemma. Tony said, " bring it in and we will take care of you"! Unbelieveable...at 5:30 in Grande Prairie! I drove my truck straight there and toni opened the shop door for me and waved me in. he took my information and asked me to go have a coffee in the waiting room and he would get it looked at. I didn't even have time to finish my cup of coffee and Tony was standing before me with a diagnostic printout. Tony proceeded to explain the problem to me and offerred me a solution. I was blown away! I was in around 6 and out of the dealership before 7 with a truck purring like a kitten. I can honestly say that as I left I felt very confident and overwhelmed with the attention and service I received. I would definitely share this information with EVERYONE at Weatherford and anyone else willing to listen. I want to say Thanks Again Tony...I do realize you were "only doing your job" but you went over and above with taking care of a stranger and treating him special. Thanks for fixing my problems and getting me back on the road! More
by marktroschuk
Employees Worked With
July 02, 2013
Derek Jansen was awesome, he was friendly and outgoing. Derek never pushed us to buy other makes and models that werent right for our large family. He was with us everystep of the way, making us feel like Derek never pushed us to buy other makes and models that werent right for our large family. He was with us everystep of the way, making us feel like his number one customer. Paul Golamco was very helpful with the financing, he was efficient with getting it all on track and the best financing for us. He was very friendly and understanding of our situation. Derek and Paul made buying a new vehicle an awesome experience and we will be recommending Grande Prairie Chrsyler Jeep Dodge dealership to all our friends and family in need of vehciles! More
by Tulmer32
June 12, 2013
Jessika was wonderful on the phone. She found me the exact truck I was looking for, and for a great price. I price shopped 4 locations and she was the most helpful by far and found me the best deal. I d exact truck I was looking for, and for a great price. I price shopped 4 locations and she was the most helpful by far and found me the best deal. I drove in 4 hrs to pick up my new truck and all the paperwork was ready to go, in and out quickly! I will buy my next vehicle through her. More
by Lorinl
June 11, 2013
I had the most aggravating experience dealing with Jessika Kasper. My husband clearly expressed his intention of getting finance for an used Chrysler 300. Even from the beginning she didn't pay attent Jessika Kasper. My husband clearly expressed his intention of getting finance for an used Chrysler 300. Even from the beginning she didn't pay attention to details ( she was not aware we already sent her scans of my pay stubs, so she asked for them again only to admit a bit later that 'she found them', she 'forgot' my husband told her I don't have a drivers licence, and because the loan she found for us was an immigration loan -me being a recent newcomer- things got more complicated for us, unnecessarily.) Then she calls us and tells us "we got approved" and we should go there with a certified cheque, only to get a call from her a bit later, as we were getting ready to leave, after a trip to the bank, and find out there is a problem with me not having a drivers licence. Then she tells me there is some form that can take care of that but it can't be done until Monday, for some reason. So I take time off work on Monday and we take the one hour and a half trip to GP, only to be ignored for more than 15 mins. When we finally get to sit and talk to her she starts telling us about how she found us financing for this new car. Being confused about what she was talking about (we were there for the used Chrysler 300, and at any point there was no mention of any other car) she tells us we actually weren't approved for the car we wanted. So my husband asked her why didn't she tell us about that. Her reply: because I wanted to get you guys to come here so I can explain your options. We lost money and time thinking we are getting the car we wanted. She blatantly and arrogantly lied to us. Personally I will never buy a car from them, and I will tell everybody I know, on Facebook and other sites, about the crappiest experience I ever had with a sales person. More
by doriness
