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Grande Prairie Chrysler Jeep Dodge
Grande Prairie, AB
2,648 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,648 reviews
March 10, 2014
Like, i'm happy, I love the truck, they were friendly they were good. Had an issue with an engine light, brought it in and they resolved it very fast. They were good at explaining how the purchase of sa they were good. Had an issue with an engine light, brought it in and they resolved it very fast. They were good at explaining how the purchase of sale amounts were calculated, even when I asked for them to explain it again. I would consider doing business with this dealer again and would refer anyone else looking to buy another vehicle to go to this dealer. More
by brian1962
Helpful March 07, 2014
I went to GP Chrysler to purchase a second vehicle for my wife and Steve found us the perfect SUV. It was slightly used is great on gas and at a fair price. I was incredibly pleased with the service Steve pr wife and Steve found us the perfect SUV. It was slightly used is great on gas and at a fair price. I was incredibly pleased with the service Steve provided for us. We will return again. More
by joepal
Employees Worked With
Steve Ward
February 07, 2014
Steve was a very great salesmen, he knew exactly what I was looking for, we picked out the perfect truck for myself, for being inexperienced about buying a new vehicle I felt competly safe, no regrets once was looking for, we picked out the perfect truck for myself, for being inexperienced about buying a new vehicle I felt competly safe, no regrets once so ever More
by Jporter08
January 27, 2014
had a good experience with the company ,Steve was helpful and answered all the questions about the car we purchased. see you in five years for next one. helpful and answered all the questions about the car we purchased. see you in five years for next one. More
by pingpong21
Employees Worked With
Tim Horcoff
January 27, 2014
I feel the need to warn anyone considering using these guys to service of their Dodge vehicle. I thought I was doing the smart thing by taking a Dodge vehicle to this Dodge dealership to have inspected an guys to service of their Dodge vehicle. I thought I was doing the smart thing by taking a Dodge vehicle to this Dodge dealership to have inspected and any necessary repairs done. Boy was I wrong, and the follow up was non existent! Even after calling the number that says to call if not 100% satisfied…I never even received a call back from anyone even after my service advisor, Tony, assured me they would contact me! Long story short, I bought them a Sprinter Van to inspect and repair due to a no start issue, 3 AND A HALF MONTHS to repair, which I was completely fine with as I did not want to rush a complete and thourogh repair and because I need this van as my daily work vehicle! They assured me all was good, I flew into GP, paid $3500 and drove home to Calgary, stopped overnight in Devon. Next morning…NO START, and I'm stranded 350 KMS from home!! and the NO START continued every morning of my first 21 days of ownership! After taking it to the Local dealer in Calgary, they had to fix many of the things GP Dodge said they fixed! I spent another $2500 on top of what they charged me to fix what they said they fixed! They broke a TPS wheel sensor, lost my bumper tow hook cover, did not balance my tires after they said they did, ESPAR heater was replaced, but never worked, A/C line was melted, they started it using ether!! None of this was in the inspection, but then they say it must have been like that the whole time!! I know items can get missed, everyone makes mistakes, but not even a phone call, apology, offer to get me started the next morning…anything! I even bought my service manager and mechanic a gift as a thank you for the lengthy repair process….I feel SO taken advantage of, I'm ashamed!! Please be careful and ask specific questions, question why things are taking so long, get their answers explained to you in writing!! It's is almost one year later, and I still have cold starting issues…anything under -1!! Obviously its not repaired and I may need to warranty work they've done or parts they've used. But, I cannot even receive a call back from them!! Thanks to GP Chrysler, looks like I bought a lemon, or their mechanics are too incompetent to repair their own vehicle…Something I thought I was doing right by bringing a Dodge Van to a Dodge service dealership?!? I even posted a review on their Facebook page, no response!! More
by Taric
January 19, 2014
Mike was a great salesman! He was very friendly and knowledgable. Between Mike, Nikki in finance and Brett, they definitely made my first vehicle purchase an easy one! Thanks GP Chrysler! knowledgable. Between Mike, Nikki in finance and Brett, they definitely made my first vehicle purchase an easy one! Thanks GP Chrysler! More
by aimzbaker
Employees Worked With
Mike Murphy
January 18, 2014
We purchased our new Dodge 3/4 ton crewcab from Ray Parsons today. He made our experience fantastic along with Jeremy and Tim Horcoff. They made us feel at ease and did everything possible to get us EX Parsons today. He made our experience fantastic along with Jeremy and Tim Horcoff. They made us feel at ease and did everything possible to get us EXACTLY what we wanted. As far as I'm concerned, the three of these men make this dealership one that we would return to for every new purchase. Thumbs up guys and hats off, you guys are GREAT!! We shared alot of laughs and good times!! Sincerely Shellie, Blake, Daytona and Hemi Barclay! More
by Shelliebarclay1
Employees Worked With
Jeremy, Tim Horcoff, Ray Parsons
December 30, 2013
Grande Prairie Chrysler treated me very well from the first day I was looking for a truck. Jessika Kasper knew exactly what I was looking for and showed me the difference between the different models. Ry first day I was looking for a truck. Jessika Kasper knew exactly what I was looking for and showed me the difference between the different models. Ryan Chapman worked hard at finding me a great financing rate, I am very impressed with the extra effort they all contribute to help me find exactly what I am looking for. There was no pressure and they helped me decide what would suit me best. I look forward dealing with them in the future for sales and service. The selection, service and quality people at Grande Prairie Chrysler is second to none. I highly recommend Grande Prairie Chrysler to anyone that is looking for a new or used vehicle in northern Alberta or BC. More
by derekmaple
December 21, 2013
I feel the need to write this complaint to warn other people of the extremly poor quality of service we have recieved from the GP Chrysler Service department over the last couple weeks. We had our vehicl people of the extremly poor quality of service we have recieved from the GP Chrysler Service department over the last couple weeks. We had our vehicle booked in for a simple fix that is max a 3 hour job. After the vehicle sat in the parking for 3 days we started calling wondering what was going on. When calling to find out what was going on, no one knew what was going on. I was comtinusley given the run around and caught them in multiple lies as to what the status of my vehicle was. All I needed to know was when I would have my vehicle back because I had to drive home for christmas. I am so disapointed on how things have been so far. 2 weeks the vehicle was there and every time we called to see when it would be done or what was going on they were extremly rude. I will NEVER buy or recomend any one to this dealership ever again. It is a simple thing to do to let your customer know what is going on with their vehicle. I didnt appreciate being lied to and being treated so poorly. More
by upset1106
November 14, 2013
I had been looking to trade in my 2008 Dodge on a newer truck. I started looking on the local Dodge website. An internet associate asked me some questions then shortly after I received a call from Mike. truck. I started looking on the local Dodge website. An internet associate asked me some questions then shortly after I received a call from Mike. I made an appointment and went into meet with him. I told him what I wanted and what I didn't want in a truck. I only had to test drive one vehicle as he showed me and took me on a test drive with a truck that had everything I was looking for! The buying process was quick, everyone was friendly and helpful. I am extremely pleased with my vehicle and the service I received from this dealership. More
by Bnystrom06
Employees Worked With
Mike Murphy
