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Grande Prairie Chrysler Jeep Dodge

Grande Prairie, AB

4.8
2,652 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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11448 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 2,652 reviews

July 15, 2015

First time customer I didn't have a great buying experience, but the response I received from them on dealrater has been very helpful. I initially felt cheated but feel m More

by northerner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jul 16, 2015 -

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler Jeep Dodge participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I am sorry to hear that you did not have an enjoyable buying experience. New sales associates can lack product knowledge, it is regretful that your sales associate did not handle this situation with more professionalism and seek the answers to your questions. I am grateful that you have brought this matter to my attention, as it provides me the opportunity to educate and train our associates giving them the tools they specifically need to offer an exceptional customer experience. Although your Due Bill states that it has expired, Grande Prairie Chrysler is happy to extend the expiration date, allowing sufficient time for you to have the services listed completed. Please contact the Sales Manager, Brett Lauder at 780.532.3560 ext. 302 to book your vehicle in at a time that is most convenient for you. I am grateful that you have brought your experience to my attention, as we strive for 100% customer satisfaction 100% of the time and without our guests honest feedback it would be impossible to reach our goal.

July 15, 2015

repeat customer Just bought my 3rd vehicle from jordan. He was a lot of help. With him your not just a number but someone that matters. Plan on buying next vehicle f More

by dwmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 10, 2015

Will go back to them when i need my next ride Mike Murphy and Paul Golamco were incredible to deal with. Gave a great price and even better atmosphere. Have already recommended them others and w More

by EDAC42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Murphy
July 07, 2015

Always go back to where I trust the people! This is the third time we have dealt with GP CHRYSLER. We have always been very happy with the service from the receptionist to the the finance Manage More

by Cdrhoads1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sheldon Gray
July 06, 2015

Awesome Ride! As soon as I walked into GP Chrysler I was welcomed with open arms. All the staff are AWESOME!! I would highly recommend this dealership to all my fri More

by Feeling Serene😊
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chantalle Perry
July 05, 2015

Thank you They were positive and cheerful and helpful in helping us find the right vehicle for us and answering all our questions. Seems knowledgeable of their More

by Dodge driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeremy Dally
July 04, 2015

Ram Sport 1500 Wanted to trade my 2013 dart, it was time for a new truck. The sales staff is always super helpful and knowledgable! They got me pumped up and super e More

by Shane.d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brett Lauder, Ray Parsons
July 03, 2015

Great Service As the Fleet Coordinator for our Company based in Calgary I make arrangements for service work do be done across the country for our fleet of vehicles More

by justing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
July 02, 2015

Great service We had a great experience purchasing a new vehicle at GP Chrysler. The employees we dealt with made this such an easy process, and gave us the best de More

by Amanda12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Threlfall, Kerry Kaban
July 01, 2015

I will return Mike Murphy and Tim Horcoff were able to turn a very negative experience into a positve. Mike listened to my concerns and did rectify the problem, Tim More

by journey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy, Tim Horcoff
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