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Grande Prairie Chrysler Jeep Dodge

Grande Prairie, AB

4.8
2,634 Reviews
Located in Grande Prairie, AB, Grande Prairie Chrysler Jeep Dodge is a certified Chrysler Five Star retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Grand Prairie Chrysler Jeep Dodge "HOME OF THE $100,000 GIVE-A-WAY" also "WHERE THE PEACE COUNTRY COMES TO SAVE".
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11448 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 2,634 reviews

October 21, 2019

Quick Live that they were fast at getting u in to test drive which ever vehicle u wanted to try. Made it super fast and easy to find the truck that I wanted More

by Ryan Sunderman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Chapman , Kevin Marthaller
October 19, 2019

Great experience This is our second visit to Jordan. He goes above and beyond. Super nice guy. Totally recommend anyone looking for a new ride to go see him. Loving my More

by Bettylou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Brausse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Golamco
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2019

Not recommended poor service Only went there for one thing, a simple tire change. Couldn't even get that right, broke a stud in my spacer and is making me pay for it. Didn't get a More

by Chase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oct 18, 2019 -

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler Jeep Dodge participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Thank you for bringing your concern to our attention Chase. I can understand your frustration. Please understand that we cannot be responsible for damaged caused to customer supplied, used aftermarket products that were originally incorrectly installed. Please be assured that our certified technicians take every precaution and care when completing a job.

October 17, 2019

I was struggling to find any solution to put me in a vehicle Moving to Grande Prairie with terrible credit and needing a reliable vehicle for work Laine worked to find a solution that was a perfect fit to me. Pe More

by Jord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Schutte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnall Nyitrai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laine Degagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Prince
October 16, 2019

Going that extra mile Craig Berg was a patient and down to earth salesman. He went above and beyond to make sure I got the right vehicle in my budget. I would recommend Cra More

by Shanin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Berg
October 16, 2019

Great customer service. Dale gives exceptional customer service and was adaptable to our needs when we changed our requests a few times throughout the process. We are happy w More

by LAmos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Golamco
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Scotton
October 16, 2019

New Truck Great dealership with a great and knowledge on there sales team. They were able to get me a low interest loan as opposed to the high interest I had pr More

by Kwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schutte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnall Nyitrai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel, Dale Scotton
October 13, 2019

Horrible service department 2015 power wagon has been in this shop for a combined total of over 90 days in the past 12 months for reoccurring problems that never get resolved. Th More

by Don'tBuyRamGarbage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Ryan Prince, Donald Teal, Kestyn Shutte
Oct 16, 2019 -

Grande Prairie Chrysler Jeep Dodge responded

Grande Prairie Chrysler Jeep Dodge participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I can understand your frustrations and I am sorry for the inconveniences that you have been caused. Unfortunately, based on the information provided in this review we are unable to locate you as a customer in our system. If you would be so kind as to contact the service manager, Mr. Bohnen, he would welcome the opportunity to work with you personally to resolve your concerns. I am grateful that you have brought your concerns to my attention, as we strive for 100% customer satisfaction 100% of the time.

Oct 16, 2019 -

Don'tBuyRamGarbage responded

I feel that well over a dozen return visits in the past 12 months is more than a fair enough chance for your service technicians to address the issues. I now go to a private mechanic, for less than half the hourly charge, and the problem is fixed the first time, PROPERLY. It has already cost me over $3000 to correct the issues that G.P. Chrysler was not able to resolve. I highly suspect the mediocre repairs were deliberate, as the truck was nearing the expiry of warranty.

Oct 17, 2019 -

Grande Prairie Chrysler Jeep Dodge responded

Unfortunatly, without contact information we are unable to investigate and work on resolving your concerns. It is our intention to work with you. Should you wish to give us an opportunity to earn your trust and business back please contact the Service Manager directly. Thank you for your past business.

October 09, 2019

I had gone in to try and find something...well this dealership went above and beyond for me and were able to get me into a vehicle fairly quickly.The process was smooth and everything was explained to More

by JaredW
Recommend Dealer
Yes
Employees Worked With
Arnall Nyitrai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Scotton
October 09, 2019

Amazing Experience for repeat customers! Amazing sales staff, Tem is the absolute best!! He's so friendly, outgoing, understanding (even cranky kids love him) he will see to it that your ev More

by Pearl Anne.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Temitope Bakare
5.0
This rating includes all reviews, with more weight given to recent reviews.
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