Go Nissan South
Edmonton , AB
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324 Reviews of Go Nissan South
Good experience Good: Very friendly staff, no pressure during the sale. Bad: Car was an hour late over the scheduled pick up time and car fob battery was so low I Good: Very friendly staff, no pressure during the sale. Bad: Car was an hour late over the scheduled pick up time and car fob battery was so low I had to replace it the day I picked up the car. Despite the minor issues, I would recommend this dealer to somebody looking for a car. More
Poor Management / misleading warranty programs I am a repeat customer of Go Nissan South, purchasing three vehicles. Up until this week (April 22, 2019) the service has been exceptional. Shout out I am a repeat customer of Go Nissan South, purchasing three vehicles. Up until this week (April 22, 2019) the service has been exceptional. Shout out to Nick in service! This changed this week when I brought in 1 of 2 Micras I purchased. I was sold an extended warranty, that dealt with scratched or damaged wheels. I was told specifically (I clarified twice) that if a scratch or scuff was not able to be repaired the wheels would be replaced free! Having a daughter that was a new driver this seemed great and again I asked for clarity that ANY scratch not able to be repaired it would be replaced? The finance manager emphatically said yes...so I agreed to the $2,000. This week I brought the car in as there are scratches on the rims. I was told my more than one adviser that the program only covers damaged rims that cant hold air...a far departure from what I was SOLD! And was further advised that the company sponsoring the program are not very customer focused. So I sought out the General Managers name Shaun Wood and have left him 4 voice messages with not one reply!! This is not customer service yet every time I have entered the dealer over the past 5 years, I am prompt to rate us a 5 if asked...well after being blatantly ignored by Shaun I will not be going back to Nissan South.and I want to be reimbursed the 2,000 that I was sold under false pretense and misrepresentation. I have a voice message into Warren Smith VP who will hopefully call to discuss this issue. Lastly, I HATE having to write reviews like this or waste the negative energy. If companies would just do the right thing and up hold integrity, rant could have easily been how great they are... Truly Disappointed! Jeff More
Go Nissan south My experience was great the sales person Raj Verma, Punit and, finance manager Vasillis Houliaras, were all awesome. No stress at all. Very easy and My experience was great the sales person Raj Verma, Punit and, finance manager Vasillis Houliaras, were all awesome. No stress at all. Very easy and pleasing!! More
Quick and efficient Found what I wanted with the help of great people. People respected my opinion and my needs and I say kudos to all that help make this happen. Found what I wanted with the help of great people. People respected my opinion and my needs and I say kudos to all that help make this happen. More
Thank you for helping us in acquiring this vehicle so late in the day and in the most friendly environment. I have and will continue to express my experience for helping us in acquiring this vehicle so late in the day and in the most friendly environment. I have and will continue to express my experience of the dealership to friends. My special thanks to you Derek for going the extra mile in all aspects. More
Service Thanks for the service on my car recently. Service was fast and efficient with easy communication. I received a video of the service done which was co Thanks for the service on my car recently. Service was fast and efficient with easy communication. I received a video of the service done which was cool and informative More
all in all good was a good experience for me as I really don't like car shopping. Sean was friendly and knowledgable I would recommend this Nissan dealership was a good experience for me as I really don't like car shopping. Sean was friendly and knowledgable I would recommend this Nissan dealership More
Quality, no hassle service Courteous and friendly and Only recommended what was necessary like the recall and the leak. No pressure for other services. I liked that a lot. Tha Courteous and friendly and Only recommended what was necessary like the recall and the leak. No pressure for other services. I liked that a lot. Thanks More
Scheduled vehicle maintenance. Provided good quality service I took my car in for a scheduled maintenance ; the service department provided friendly and good quality services. I am very happy with the service. I took my car in for a scheduled maintenance ; the service department provided friendly and good quality services. I am very happy with the service. More
Car service As always, Nissan South has proven to have great customer service. Both staffs were friendly and professional, and discussed with me on any issues tha As always, Nissan South has proven to have great customer service. Both staffs were friendly and professional, and discussed with me on any issues that needed my attention or follow up. Keep up the good work! More