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Go Langley Subaru
Surrey, BC
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533 Reviews of Go Langley Subaru
Warning lights in dash A couple of years ago our Outback suddenly had 4 warning lights go on while we were travelling in Montana. I took it to the local dealership and after A couple of years ago our Outback suddenly had 4 warning lights go on while we were travelling in Montana. I took it to the local dealership and after approx. $700 US had some sensors replaced. Last week the same thing occurred, but it was decided to drive back to BC and get it checked here. Well the lights stopped flashing when we crossed the border, giving us a sigh of relief. Our relief did not last long and the warning lights came back on when we got home. I called Wolfe Subaru service dept. and was told I'd have to come in for a diagnostic scan for $145. Instead, I asked Mr. Google what to do. Mr. Google informed me that this is a perpetual problem with several Subaru models and that the solution might just be a reset by disconnecting the battery, wait, and then reconnect. So, now I'm wondering, did I get ripped off by the dealership in Montana? If this is a perpetual problem, why is it not addressed with a recall? Why did the service department at Wolfe not advise me of a simple fix? So far this has been a very costly car to maintain. I will probably never buy another Subaru. More
Crosstrek Purchase We had a fantastic experience working with Tristan and Wolfe Subaru. We contacted the dealership with a specific car, accessories and delivery timelin We had a fantastic experience working with Tristan and Wolfe Subaru. We contacted the dealership with a specific car, accessories and delivery timeline. They promptly provided us with a very competitive price. The day we arrived to pick up our new car they sent a driver to meet us at Harbour Air in Downtown Vancouver. Great service, friendly and professional staff. To date we have purchased two new vehicles from Wolfe Subaru. More
Easy and friendly people to deal with One of the easiest experiences I've had in buying a car. Was never felt pressured into buying. They took the time to explain all thr features of the One of the easiest experiences I've had in buying a car. Was never felt pressured into buying. They took the time to explain all thr features of the vehicle and how they work. Absolutely one the most friendly dealerships I've been to. More
"C" service People are always friendly, and I love my Subaru...would buy another one in the future. For this service, $64,000 kms, I was told I needed a Class C People are always friendly, and I love my Subaru...would buy another one in the future. For this service, $64,000 kms, I was told I needed a Class C done. There was nothing replaced, only liquids topped up. I was told that possibly my brake pads would need replacing next time. The bill was $990.00.... I was shocked! Four hours of a look over cost me $580.00 in labor. I check my own windshield wipers & fluid, I just had my snows taken off and summers put on so I didn't need my tires rotated and I always check my lights....there are things listed on this service that did not need to be done. Perhaps, you could have a check list and ask the customer what they actually need done instead of grouping under an A, B, C or D service. When I complained about the price I was told that the D service was even more expensive. As a single, one income person I can not afford a bill like this - I will have to shop around in future. I like you guys but all I can say is WOW! Even the people I work with couldn't believe it.... More
Tire change Darin And Mitchell super customer service thanks you have really looked after me and the cars I’ve gotten at Wolfe Subaru for two decades. Super serv Darin And Mitchell super customer service thanks you have really looked after me and the cars I’ve gotten at Wolfe Subaru for two decades. Super service! More
Excellent service! Big thumbs up! Service was courteous, friendly, and efficient. I am happy with the quality of the service visit. Everything was done as promised and Big thumbs up! Service was courteous, friendly, and efficient. I am happy with the quality of the service visit. Everything was done as promised and on time. More
Comfortable atmosphere friendly service Spoke to severel people in the Wolfe Langley sales Center and everyone was very friendly and knowledgeable. My husband and I came in with a specific n Spoke to severel people in the Wolfe Langley sales Center and everyone was very friendly and knowledgeable. My husband and I came in with a specific need to consolidate our 2 vehicles and Troy was able to give us an option to make this happen. Troy was very passionate about the Subaru brand and extremely knowledgeable. We both felt very confident in our decision to buy our Crosstrek based on all the information provided by Troy. More
Great Service! Wolfe servicing willingly took my car a day early to accommodate my schedule, called me with an estimate, completed the work early and within the esti Wolfe servicing willingly took my car a day early to accommodate my schedule, called me with an estimate, completed the work early and within the estimate with a $20 bonus deduction. They returned my car washed & vacuumed and gave very personable service with a smile! I shall definitely return when the need arises! More
Great Staff all around Our salesman (Tristan Quiring) was knowledgeable and pleasure to deal with. He went out of his way to make the experience pleasant and was flexible to Our salesman (Tristan Quiring) was knowledgeable and pleasure to deal with. He went out of his way to make the experience pleasant and was flexible to deal with. More
Wasn’t happy that all my settings were not put back together Settings in car were not put back, I ended up driving back to the service dept and had time reset and a few others. Price for service was expensive a Settings in car were not put back, I ended up driving back to the service dept and had time reset and a few others. Price for service was expensive as well as needing a new battery. More