Go Langley Subaru

Go Langley Subaru responded

We want to sincerely apologize for your recent experience at our dealership. This is unusual as our Service Team is known to be extremely thorough and their exceptional customer service. We would like to learn more about you specific situation and make things right as your business is important to us. Please reach out to our Group General Manager, Marc Livingstone at 604-534-2660. We look forward to hearing from you.

Go Langley Subaru responded

Thanks for leaving us such a wonderful review, niddyyo. We are glad that you enjoyed your recent visit with our Wolfe Subaru Langley Service department. We take pride in providing outstanding customer service to every client and we're overjoyed to receive your words of appreciation. Our Service Advisor, Nathan and Sales Consultant, Connor will be pleased to learn of your high praises. It will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your business and kind words. We look forward to working with you again soon.

Go Langley Subaru responded

Thank you so much for leaving us this wonderful review , BMILL. We concur, Stelios is a very nice person and we are lucky to have him at our dealership. So glad Stelios and our entire Wolfe Subaru Langley Sales Team were able to make your son’s first car-buying experience such a positive one. We take pride in providing outstanding customer service and we're overjoyed to receive your compliments and words of appreciation. Thank you for the business and a huge congratulations to your son on his new car. We hope he truly enjoys every mile.

Go Langley Subaru responded

Thank you so much for taking the time to share your comments and feelings about your recent experience with our Wolfe Subaru Sales Consultant, Stelios. He is a valuable team member that always goes above and beyond for our clients. Recommending Stelios and our dealership to others is one of the best compliments we could ask for. We strive for customer experiences like this, and could not be happier. We will be sure to let Stelios know just how thrilled you were with his accommodating, professional and thorough customer service skills. We truly appreciate your business and hope to work with you for years to come. See you next time, Scott.

Go Langley Subaru responded

Your business and feedback is truly appreciated, Woolyi. Thank you for taking the time to let us know about the professional and courteous customer service our Wolfe Subaru Langley Team has consistently provided you. Hearing how pleased and impressed you are with the work that is being completed on your vehicle is a huge compliment. Our team will be thrilled to you your comments. Thank you for choosing our dealership for all of your automotive needs. We look forward to working with you for years to come.

Woolyi responded

We purchased our Subaru at your dealership so it has been very rewarding to have had consistently high service on the vehicle maintenance. I think the combination of competitive vehicle pricing combined with excellent service at the maintenance end makes for a solid business model.

Go Langley Subaru responded

Our client’s safety and comfort is our priority. Thank you for recognizing the extra precautionary measures we have put in place during the Covid19 pandemic. We also appreciate the time you took to let us know about the great customer service our Wolfe Subaru Service Team provided you during your recent vehicle maintenance appointment. Thank you for your business. We look forward to working with you again soon. Take care, J.

Go Langley Subaru responded

We can’t thank you enough for your thoughtful feedback and business over the years! It is client’s like yourself that help us stand strong in our industry. We are striving to ensure that everyone who visits us become a part of your Wolfe Auto Group Family and receives the same great customer service. Thank you for choosing Wolfe Subaru Langley for all of your automotive needs. We look forward to serving you for many more years to come. Take care.

Go Langley Subaru responded

We are incredibly grateful that you took the time to share this great review with us, 1brenner! Thank you for acknowledging our Wolfe Subaru Langley Service team for their exceptional and efficient customer service. So glad you also enjoyed the complimentary car wash that we provide with each servicing. We value your business and look forward to working with you again soon. Take care.

Go Langley Subaru responded

We are incredibly grateful that you took the time to recognize our Wolfe Subaru Langley Service Team for consistently providing you with friendly and exceptional customer service. We are so glad you enjoy the complimentary car wash and vacuum we offer with every servicing at our dealerships. Thank you for your business and kind words, Laurie5337. We look forward to your next visit. See you then!

Go Langley Subaru responded

Hearing that you have been a Wolfe Subaru Langley client for over 10 years is one of the best compliments we could ask for. We can not thank you enough for your business and loyalty, Jen. It is wonderful clients like yourself that help us stand strong in our industry. We really appreciate you taking the time to share your feedback with us. We look forward to continuing our relationship for many years to come.