Back

Go Langley Subaru

Surrey, BC

4.2
518 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

Directions

By Type

518 Reviews of Go Langley Subaru

December 30, 2020

The staff are always knowledgeable and thorough. I appreciated the video explaining exactly what needed to be fixed on my car. Needing car repairs is never fun, but the Wolfe team makes it efficient a More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marshall Fishwick
Dec 31, 2020 -

Go Langley Subaru responded

Thank you so much for taking the time to leave us a review. We are incredibly grateful, Dave. We will be sure to let our Wolfe Subaru Service Team know how much you appreciate their knowledgeable, thorough, efficient and enjoyable customer service every time you visit us. So glad you also like the videos our Service Team provides our clients about the details of the vehicle maintenance work to be completed. Thanks again for your feedback and thank you for choosing our dealership for all of your automotive needs. See you next year!

December 28, 2020

Nathan Jeff and Darin at Wolfe Subaru are absolutely fantastic. I have been having some issues with my new Subaru and they has been fantastic. Very knowledgeable helped in any way they could and explain More

by SubieJosh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan, Jeff, Darin
Dec 31, 2020 -

Go Langley Subaru responded

Hello, SubieJosh! Thank you for taking the time to let us know how knowledgeable, helpful and overall fantastic our Wolfe Subaru Langley Service Team is. They really do go above and beyond to ensure our clients are happy and we are lucky to have them on our team. We will be sure to share your amazing feedback with Nathan, Jeff and Darin. They will be thrilled and it will encourage them to keep up the amazing work. We look forward to working with you again in the new year and we wish you all the best in 2021!

December 10, 2020

Salesman initially took me for a browser, not serious buyer. Service much better when we came to collect the car. It was 7 weeks ago! More

by Walter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TROY GIESBRECHT, Mark Painchaud
Dec 11, 2020 -

Go Langley Subaru responded

Thank you so much for taking the time to share your feedback with us, Walter. We really appreciate your business and we hope you are enjoying your new Subaru. Congratulations and please let us know if you need anything else.

December 09, 2020

Mark P was very professional and I will continue to work with him and Wolfe Subaru in the future, as well as recommending to others More

by kenjon979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Painchaud
Dec 11, 2020 -

Go Langley Subaru responded

Thank you for the business and thoughtful review, kenjon979! It’s great to hear that your car-buying experience with our Wolfe Subaru Sales Consultant, Mark earned us a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

December 02, 2020

It was my first time at the dealership for servicing on my 2017 Subaru Impreza sport tech. I was impressed with the level of customer service I received and the job was completed in a prompt and thorough m More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Dec 11, 2020 -

Go Langley Subaru responded

Thank you for your awesome feedback and for giving us the opportunity to earn your business, Mike. We truly appreciate you choosing Wolfe Subaru Langley for your vehicle maintenance needs, as we recognize that you had many different dealers to choose from. We will be sure to let our Service Team know just how impressed you were with their prompt and thorough customer service with your 2017 Impreza. Please come back and see us again soon!

December 01, 2020

Always satisfied with their service. It was Nathan who assisted us last Saturday at Wolfe Subaru Langley. Quick and efficient service. Also appreciate that they are taking extra precautions to keep thei More

by Vernice Violan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan, Mark Painchaud
Dec 11, 2020 -

Go Langley Subaru responded

Thank you very much for the five star review and for letting us know how we are doing. So glad that our Wolfe Subaru Langley Service Advisor, Nathan provided you with efficient customer service during your recent visit. We are incredibly grateful for your positive feedback regarding our Covid19 Protocols such as mandatory masks, multiple hand sanitizing stations, the Foot Shark and more. Our team is working hard to keep our community safe and healthy. Your comments let us know to keep up the good work. We truly value your business, Vernice Violan and we look forward to serving you again soon.

November 30, 2020

I bought my first new car from Wolfe Subaru. They made the entire experience fast and easy. It was quite enjoyable dealing with this dealership. More

by mackenzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudine Russell
Dec 11, 2020 -

Go Langley Subaru responded

Congratulations on your first new car, Mackenzie and thank you for allowing us to earn your business. We appreciate you taking the time to praise our Wolfe Subaru Sales Team for making your entire vehicle purchasing process so easy and enjoyable. We wish you safe and memorable journeys in your wheels and we look forward to servicing your new Subaru in the future. See you then!

November 29, 2020

My partner and I had a terrific experience when I purchased a 2013 Subaru Outback that had come in from a trade in. Jay took the time to sit down with us and thoughtfully took into account all our ca More

by Cassie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Shead
Dec 11, 2020 -

Go Langley Subaru responded

Cassie, thank you so much for sharing your positive experience with our sales team at Wolfe Subaru Langley. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! So glad to hear that our entire team has consistently provided you with welcoming, thorough, helpful and caring customer service. We are proud of our team and we can’t wait to share your wonderful feedback with them. They will be absolutely thrilled. We also appreciate the time you took to acknowledge our efforts in keeping our clients safe during this pandemic. We have been working hard to ensure that everyone feels comfortable and safe when the visiting our dealerships. Thanks again for your review and please stay safe.

November 28, 2020

Hi just wanted to say thank you to Darin in the service department. For understanding my frustration. with my car .. I have gone to two other Subaru dealers. Jimmy Pattinson on the north shore ..and open r More

by wwdi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Dec 11, 2020 -

Go Langley Subaru responded

Thank you for taking the time to share your comments and feelings about the recent experience you had with our Wolfe Subaru Langley Service Advisor, Darin. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. He will be happy to see your thoughtful comments as It is truly rewarding and will encourage him to keep up the amazing work. Thanks again for your feedback and for giving us the opportunity to earn your business!

November 26, 2020

My experience was a 10 out of 10. Wolfe Subaru is a friendly, efficient and covid safe environment. If I ever need another vehicle, it will be from Wolfe Subaru. More

by Kathy Wilford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Lawrence in Service was very nice
Dec 11, 2020 -

Go Langley Subaru responded

Thank you so much for your kind words and the perfect score, Ms Wilford. We really appreciate the extra time you took to recognize Nathan and our Wolfe Subaru Service Team for being so friendly and efficient. We are also incredibly pleased to hear that you felt safe when visiting us. Our clients health and wellness is important to us and we have worked very hard on implementing numerous Covid-19 Protocols. Thanks again for your thoughtful feedback and thank you for your business. See you next time. Take care.

...
20
...