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Go Langley Subaru

Surrey, BC

4.1
518 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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518 Reviews of Go Langley Subaru

July 16, 2021

Troy G. Was a fantastic resource as I contemplated my buying decision and I am very happy with the end result, a vehicle I am excited about. All the interactions I had throughout the dealership were fir More

by Neill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Department , TROY GIESBRECHT
Jul 19, 2021 -

Go Langley Subaru responded

Wow! We love hearing that you had first class and professional interactions with our Wolfe Subaru Sales Team during your entire vehicle purchasing process. Thank you for also taking the time to let us know how knowledgeable and fantastic, our Sales Consultant, Troy was too. We will be sure to share your kind words with the team. Congratulations on your new Subaru, Neill! We truly value your business and hope to work with you for many years to come.

July 09, 2021

All staff are friendly & very helpful in interpreting & giving easier to understand instructions from the "hard to understand" gigantic manual instructions on your new car 😀 More

by Sieg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Jul 12, 2021 -

Go Langley Subaru responded

Thank you for your wonderful feedback, Sieg. We appreciate the time you took to commend our Wolfe Subaru Service Team for consistently being friendly, helpful and knowledgeable when you need them. Your review means a lot to us. Thank you for choosing our dealership for all of your automotive needs.

July 07, 2021

These guys and girls are awesome. Sales team was great, and the service department runs so well. They are worth the drive from Mission and have always been faster than expected. More

by K.Berg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Painchaud
Jul 12, 2021 -

Go Langley Subaru responded

Thank you so much for going out of your way to allow us to serve you, K. Berg. We truly appreciate your business and the time you took to let us know how awesome and efficient our Wolfe Subaru Sales and Service Team are. We can’t wait to share your kind feedback with the everyone. See you next time!

June 20, 2021

Good instructions re Covid requirements, offer of courtesy car, clean waiting room and washroom, computer available, drinking water available, polite and helpful staff, car wash with service, promp More

by Magie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Staff at front helpful as it was my first visit, service staff prompt
Jun 24, 2021 -

Go Langley Subaru responded

Thank you so much for taking the time to share your feedback with us, Magie. It truly means a lot to have our customers share their positive experiences, especially during this time. Our team has worked hard to ensure that all health and safety concerns of our customers are met. We are so glad you enjoyed the your experience here with our helpful team, clean and sanitized facility, complimentary car wash and more while visiting us for your regular vehicle maintenance. We value your business and we look forward to serving you again soon. Take care.

June 18, 2021

Service was great, as usual. Completed quickly and reasonably priced. Very COVID safe in the dealership and it is appreciated. I love my 2021 Forester. More

by Patricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan, Jay Shead
Jun 24, 2021 -

Go Langley Subaru responded

Thanks for taking the time to rate your recent experience at our Wolfe Subaru Langley dealership, Patricia. So glad you are loving your Subaru Forester and that our Service Team provided you with their great and efficient customer service once again. We are incredibly grateful that you approve of all of the extra precautionary measures we have set in place for our client’s safety during the pandemic. That means a lot to us. We truly value your business and look forward to working with you again soon. See you then.

June 17, 2021

Excellent service! Work was done on time and as requested. Car was washed. No line up, no wait. All covid19 rules were fully followed. Quick and efficient More

by Steve’s Outback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Saieva
Jun 18, 2021 -

Go Langley Subaru responded

We are incredibly grateful that you took the time out to leave us a 5-Star review, Steve’s Outback! So glad our Wolfe Subaru Langley Service Team provided you with efficient and excellent customer service during your recent visit. Thank you for also taking notice of our numerous Covid-19 protocols. Your approval, health and safety is extremely important to us. We value your business and look forward to working with you again soon.

June 15, 2021

I have enjoyed dealing with Wolfe Subaru since 1990 and been satisfied with both sales and service. I enjoy the Subaru which has proven to be a reliable machine, my first one I drove for 300,000 kilometres More

by colinliptrot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin (Service Dept)
Jun 18, 2021 -

Go Langley Subaru responded

Thank you so much for your feedback and for driving out of your way to give us the opportunity to work with you, colinliptrot! We appreciate the time you took to let us know how well our Service Advisor, Darin has taken care of you and your Subaru over the years. We concur Subaru is a very reliable vehicle. We truly value your business and hope to work with you for many more years to come! See you next time.

June 14, 2021

Great customer service and very accommodating. They do their best to get it done on time and update you of other anomalies that need attention. Usually, the final charge is very close to the estimate and More

by newmoneysunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Jun 16, 2021 -

Go Langley Subaru responded

Thanks so much for giving us your take on how we are doing, newmoneysunny. We're glad that customers like you are having great experiences with our Wolfe Subaru Service Department. Thank you for recognizing our Team for always providing you with great customer service when you visit us. We will be sure to let our Service Team know just how much you appreciate them for being accommodating, efficient and thorough. We can’t wait to bring back our shuttle service too, however in the meantime, our team is working hard to ensure that all health and safety concerns of our clients are being met. Thank you choosing our dealership for all of your automotive needs. We look forward to your next visit.

June 09, 2021

Wolfe Subaru - in Langley BC - delivered Excellent New Sales & Service! Purchasing our 2021 Forester, with the kind assistance from Courtney Fong - was a delightful pleasure. Marshall, at the Service de More

by HappyDriver!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Fong(Sales), Marshall (Service), Wolfe Auto Group, Jay Shead
Jun 14, 2021 -

Go Langley Subaru responded

Thank you for your wonderful feedback, HappyDriver! We’re so glad that our Sales Consultant, Courtney was able to address your purchasing needs and place you in a brand new 2021 Subaru Forester that met your specifications. We are also pleased to hear that our Service Advisor, Marshall was kind, knowledgeable, helpful and efficient while he assisted you with your new snow tire package. We appreciate you choosing Wolfe Subaru Langley for our automotive needs as we recognize that you had many different dealers to choose from, and we hope that you enjoy every mile in your new Forester! Please come back and see us again soon!

Jun 14, 2021 -

HappyDriver! responded

👍🙂 Will do ! Thanks!!

June 07, 2021

Brought my new to me Forester XT in for recall work and it was a very smooth process. I was also having a concern with the dealer that sold me the car (note: it wasn't Wolfe that was the problem dealer) an More

by Kevin.S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Darin, Tech Michael
Jun 11, 2021 -

Go Langley Subaru responded

Thank you for the great review, Kevin. So glad that our Wolfe Subaru Langley Service Team was able to assist you with your recall and resolve all of your concerns. We are here for you anytime and we can’t wait to have to back. Thank you for giving us the opportunity to work with you.

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