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Go Langley Subaru

Surrey, BC

4.1
520 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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520 Reviews of Go Langley Subaru

August 28, 2021

Great experience and nice people to work with. No pressure tactics (they let you shop around), no annoying phone calls or e-mails (they let you take the time to do your homework), only friendly faces More

by spoli58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Troy (briefly talked few friendly words)
Sep 01, 2021 -

Go Langley Subaru responded

Wow! We couldn’t ask for nicer feedback, spoli58! We are absolutely thrilled that you enjoyed your car-buying experience with us at Wolfe Subaru Langley. Our client’s comfort during the vehicle purchasing process is our priority and we’re so glad that you had the opportunity to experience that first-hand. We will be sure to let our Sales Team know just how much you appreciated their friendly, prompt, knowledgeable and overall exception customer service! They will overjoyed and it will let them know to keep up the great work. We truly appreciate your kind words and business. We look forward to chatting with and working with you for many years to come! See you next time :)

August 27, 2021

Very timely service appointment but had trouble getting hold of service department to switch our appointment to our 2020 Forester from originally booking our 2018. More

by cowpole1a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Aug 31, 2021 -

Go Langley Subaru responded

Thank you for taking the time to share your feedback with us, cowpole1a. Firstly, we would like to apologize that you had trouble getting through to our Service Team. Hopefully this will not happen again in the future however we want to let you know that we also have the option of scheduling or making changes to your service appointment online via our website. Secondly, we truly appreciate you letting us know how prompt and efficient our Wolfe Subaru Service Department was once you arrived. We value your business and look forward to working with you again soon. Take care.

August 23, 2021

The process was quick and easy. Chase and the team were very informative and easy to work with through the entire process. Would definable recommend them to anyone looking for a new Subaru. More

by Nick Bizzutto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Tait
Aug 30, 2021 -

Go Langley Subaru responded

Thank you for the amazing feedback and congratulations on your new Subaru, Nick! We appreciate the time you took to praise our Sales Consultant, Chase and our Wolfe Subaru Sales Team for making your vehicle purchasing process such a positive and easy one. Your business and recommendation to others means a lot to us. Enjoy your new ride and please visit us again, anytime.

August 16, 2021

Really helpful, informative, but not pushy in any way. Made purchasing my vehicle incredibly easy. Would highly recommend to anyone looking for a new car More

by Darci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Painchaud
Aug 18, 2021 -

Go Langley Subaru responded

Thank you for this amazing five star review, Darci! We are thrilled that our Sales Consultant, Mark made your car-buying experience at Wolfe Subaru a positive and comfortable one with this helpful, patient and knowledgeable customer service. Hearing that you would highly recommend our dealership to others is one the best compliments we could ask for and it means a lot to us. Thank you for your business. We wish you many happy miles in your new Subaru and we look forward to serving you for many years to come!

August 13, 2021

Professional and friendly; best customer services. Value their great services. Highly recommended. Everyone in Wolf Subaru is great and helpful. The best Subaru company in greater Vancouver. More

by cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve of service department., Wolfe Auto Group, Jay Shead
Aug 16, 2021 -

Go Langley Subaru responded

Seeing your kind feedback about everyone here at Wolfe Subaru being professional, friendly, helpful and they always providing you with the best customer service is the best thing we could hope for! Your review and recommendation means a lot to us. Thank you for choosing our dealership for your automotive needs. We look forward to serving you again soon. Take care, Cynthia.

August 06, 2021

I was very pleased with the friendly and prompt service. I was approached very quickly after entering the lot. What I appreciated most was the lack of pressure. Mark answered all my questions and encoura More

by Tuula
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Painchaud
Aug 09, 2021 -

Go Langley Subaru responded

Thank you so much for the fantastic review, Tuula! No pressure sales and our client’s comfort during the vehicle purchasing process is our priority. We are so glad that our Wolfe Subaru Sales Consultant, Mark ensured that was your car-buying experience! We will be sure to also let Mark know how much you appreciated his welcoming, friendly, prompt and knowledgeable customer service. He will be thrilled to see your kind words. Thank you for giving us the opportunity to earn your business. We hope you are enjoying your Subaru Summer Adventures. See you next time.

August 02, 2021

Words cannot express my appreciation to the staff and servicing at Subaru Langley. Jeff and the service department staff are second to none. Thanks Wolfe Subaru Langley More

by Clanceypots
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TROY GIESBRECHT
Aug 04, 2021 -

Go Langley Subaru responded

Wow! Thank you so much for the five star review and for taking the time to praise Jeff and our entire Wolfe Subaru Service Team for being second to none! Your business and kind words truly mean a lot to us. Thank you so much for giving us the opportunity to serve you and take care of your Subaru! See you next time, Clanceypots!

July 31, 2021

Staff very knowledgeable and answered questions efficiently. Service was great over all, however, a bit pricey. Would have also liked to see more detailed info on the invoice with regards to the wo More

by Marisa.marco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TROY GIESBRECHT
Aug 04, 2021 -

Go Langley Subaru responded

We appreciate the time you took to write your review, Marisa.marco. Thank you for recognizing our Wolfe Subaru Service Team for being knowledgeable and efficient during your recent visit. We will be sure to pass along your feedback regarding the invoice details to our management team. In the meantime, please do not hesitate to contact our Service Team if you have an further questions regarding your billing. We look forward to working with you again soon. Thank you for choosing our dealership for your automotive needs.

July 27, 2021

Mark was a pleasure to deal with. Very knowledgeable. Made us feel very comfortable. I would highly recommend him to anyone for a purchase of a new vehicle. More

by Stewart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Painchaud
Jul 29, 2021 -

Go Langley Subaru responded

Thank you for your feedback, Stewart. We are so glad that you had a five-star car-buying experience with our Sales Consultant, Mark. We will be sure to let him know how much you appreciated his friendly and knowledgeable customer service. He will be absolutely thrilled. Recommending Mark and our Wolfe Subaru Langley dealership to others is one of the best compliments we could ask for. Thank you for that and thank you so much for your business! We hope you are enjoying every mile on your new purchase. We can’t wait to work with you again, when visit us for your first regular vehicle servicing. See you then!

July 26, 2021

Great service and really nice people! Purchasing our new car was super easy and no stress or pressure. Thanks Mark, Amanda and Jay for taking such good care of us. We love our new Forester and feel like w More

by Debbi R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Shead, Amanda Dougan, Mark Painchaud
Jul 27, 2021 -

Go Langley Subaru responded

Thank you for taking the time to let us know how great, easy and stress-free your car-buying experience was at our Wolfe Subaru Langley dealership. So glad that Jay, Mark and Amanda ensured you were well taken care of every step of the way. Thank you for your business and congratulations on your new Subaru Forester, Debbi! We wish you many happy miles in your Subie. Please come visit us again anytime!

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