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Go Kia West

Coquitlam, BC

3.5
260 Reviews

1881 United Blvd

Coquitlam, BC

V3K 0B6

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260 Reviews of Go Kia West

March 11, 2023

Great experience at Kia west ,especially from Mr. Feiyue, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as pos More

by Alicia and Lucy
Recommend Dealer
Yes
Employees Worked With
Feiyue Wong
Mar 14, 2023 -

Go Kia West responded

Hi, Alicia and Lucy. Your feedback is highly appreciated. We are so pleased to see you had a great experience with Feiyue. Thank you so much for the review!

March 09, 2023

This is one dealership to stay away from. Dont know or care what they are selling. Had to get Professionals to deal with the with this crap because of the lies. I will never recommend to EVE More

by Meebell10
Recommend Dealer
No
Employees Worked With
Tyler Wilson
Mar 29, 2023 -

Go Kia West responded

Meebell10 We want to work with you to resolve any issues you may have had. Please reach out to us at your earliest convenience so we can assist you further. Our General Sales Manager is Joel and he can be reached at joel@kiawest.com or 604-777-1292. He is in the office Fridays to Tuesdays.

February 23, 2023

Excellent experience buying my new 2023 KIA Soul, with a very special thanks to Camille and Sajan. Highly recommend this dealership for their professional, patient, courteous, honest service. They go out of More

by katherinehume
Recommend Dealer
Yes
Employees Worked With
Camille Camara and Sajan Hatho
Feb 24, 2023 -

Go Kia West responded

Hi, Katherine. Thanks for taking the time to share your positive experience. We truly appreciate it and are so pleased to know that Camille and Sajan were both great assistance for you!

February 16, 2023

Back in December I tried leaving a review on Google, but it was blocked, I am still very upset by what happened so I am leaving it again. I was in the dealership car shopping when I was at the coffee machin More

by Anon Complaint
Recommend Dealer
No
Employees Worked With
John Doe
Feb 17, 2023 -

Go Kia West responded

We take this review very serious and would love an opportunity to hear more about what happened, and what was said. This is not how we allow our employees to act, speak, or behave inside our dealership or outside. We want to assure you we will be taking drastic measures to deal with this situation and are very sorry that this happened to you. Please reach out to our General Sales Manager, Joel Edgar to discuss the situation further so he can correct it. joel@kiawest.com or 604-777-1292

December 01, 2022

Had good experience. No pressure sale was the main factor for my purchase. Jenny and Sajan thanks a lot. More

by PAD
Recommend Dealer
Yes
Employees Worked With
Jenny , Sajan
Dec 02, 2022 -

Go Kia West responded

Hi PAD! Thank you so much for taking the time to rate us 5 Stars! We are so happy that you had a great experience at our dealership with Jenny & Sajan! We truly value and appreciate your business and we look forward to seeing you again soon!

September 28, 2022

The worse customer service and finance managers do not have a clue about their role. It was pathetic and abysmal. Very sad and disappointing. More

by jorgecamberos
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The worse Finance Manager
Oct 03, 2022 -

Go Kia West responded

The General Sales Manager, Joel Edgar, would love an opportunity to discuss your experience. Please feel free to reach out to him via email or phone at 604-777-1292 or joel@kiawest.com. He is on shift Thursday to Mondays and looks forward to speaking with you regarding any issues you experienced.

September 02, 2022

Salesperson Feiyue helped me find the car that I need and within the timeframe since I needed a car right away. He is patient and understanding for his client. I appreciate his help and the car works very More

by Katie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feiyue
August 11, 2022

I appreciate all the help from Ethan an his team, was very professional an made a difficult decision much easier, thanks More

by Skdeschutter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan
Aug 12, 2022 -

Go Kia West responded

Thank you so much for taking the time to rate us 5 Stars! We are so very happy that you had a great experience at our dealership with Ethan! We truly value and appreciate your business and we look forward to seeing you again soon! Have a great day!

July 20, 2022

Horrible service by Sam W from the coquitlam branch mocked me and verbally threatened me More

by greggers911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam W
Jul 26, 2022 -

Go Kia West responded

Greg, You have written several reviews about your experience stating that you are upset there is recalls on your recently purchased vehicle and that you want a loaner. As explained to you, our Service Manager and Kia Canada can provide a loaner for you however it is a requirement for you to provide a credit card for security of the loaner. Unless you can provide this, we are unable to give you a car to use. Please feel free to reach out further to our Service Manager and he can work something out with you. Andrew Taylor, Service Manager. 604-936-5429 or andrew@kiawest.com

July 11, 2022

Great & staff are very helpful no doubt they are number 1 dealership in Canada,thanks Kia More

by TEO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan,Jenny,Shayne
Jul 12, 2022 -

Go Kia West responded

Tea, We are pleased to see that your experience was exceptional and are grateful for you to take the time to leave us this amazing and review! Have an amazing day!