Go Kia West

One last thought Forgot to mention the great play area with toys for the kids def a plus when you have a family, helps ease my mind for my first service appointment wi Forgot to mention the great play area with toys for the kids def a plus when you have a family, helps ease my mind for my first service appointment with the kids! More

Replacing a Vehicle Mr. Meghji, my sales representative, was very helpful in finding a car that would suit my needs. I tend to be somewhat picky when it comes to making Mr. Meghji, my sales representative, was very helpful in finding a car that would suit my needs. I tend to be somewhat picky when it comes to making up my mind about a vehicle. I left the dealership as a happy customer. More

Exceptional Service The service we received from the beginning to the end was exceptional. The sales team (Francis and Ali) were a pleasure to deal with. They were profes The service we received from the beginning to the end was exceptional. The sales team (Francis and Ali) were a pleasure to deal with. They were professional, friendly, upfront and honest with all our questions and concerns. They went over and beyond what was needed to gain our trust in them to sell us the vehicle we wanted at the price we could afford (thanks Ben). When it came time to pick up the vehicle we noticed a dent which they were able to get fixed within a few days at no extra cost. It was a pleasure dealing with Mo at this point. I drove off the lot NOT regretting our decision. We are very happy to be Kia West customers. Thank you for the great experience!!! We will definitely refer you to anyone looking for a new vehicle. More

WOULD RECOMMEND!! Mo seemed really knowledgeable and had the exact car I wanted! The business office was helpful and answered all my questions. Overall great experience Mo seemed really knowledgeable and had the exact car I wanted! The business office was helpful and answered all my questions. Overall great experience and I will be recommending KIA West to my friends and family. More

A great service experience at Kia West I took my 2007 Kia Sorento to the local Cranbrook dealer with an All Wheel Drive problem. 5 weeks and 1600. $ later the problem remained and the deal I took my 2007 Kia Sorento to the local Cranbrook dealer with an All Wheel Drive problem. 5 weeks and 1600. $ later the problem remained and the dealership could not tell me what the problem was or how much more it would cost to fix. The AWD was decommissioned (removed a fuse) and I drove the vehicle to Kia West where I had previously dealt with Kelly at the service desk. Kelly took control of the situation, provided for a courtesy vehicle and arranged for an experienced technician to work on my Kia. The technician carried out the necessary repairs including a repair of some of the work just done in Cranbrook. He also noticed and corrected other potential problems. Throughout this process Kelly kept us informed and managed a goodwill contribution from Kia Canada. The Kia runs great now and I was very pleased with the price of the repair. I cannot "say enough" about the professional, competent and friendly service I received from Kelly. She really pulled me out of a frustrating difficult situation. When I am ready for a new vehicle I will shop first at Kia West and urge others to do the same. More

Best Customer Service Definitely will be recommending this dealership and Mo to friends, family and coworkers. He was very informative and helpful. I didn't feel pressured Definitely will be recommending this dealership and Mo to friends, family and coworkers. He was very informative and helpful. I didn't feel pressured at all which is huge when making such a big purchase. I felt he was truthful in helping me get the most for my buck. Loving the new KIA. Thanks!! More

Great Experience! This was my first time coming into a dealership to purchase a car. When I met Mo Meghji to do just that, it was such a great experience. I felt like I This was my first time coming into a dealership to purchase a car. When I met Mo Meghji to do just that, it was such a great experience. I felt like I could trust him throughout the whole experience. He never pressured me to make a hasty decision and I felt he always had my best interest that came before anything else. If I ever had to purchase another car or would have to recommend a dealership to anyone, I would go to KIA WEST in Coquitlam and would hope that I would have the honours of working with Mo again. More

Best Experience with Kia West, Coq BC We Highly recommend go see Vashal for your next purchase of a Vehicle. He will put you in a vehicle that BEST fits your needs. We Highly recommend go see Vashal for your next purchase of a Vehicle. He will put you in a vehicle that BEST fits your needs. More

Not Impressed I came into Kia West a couple months ago looking for a used car. I left the dealership 2 months later with no car. Here is my experience: Gun was I came into Kia West a couple months ago looking for a used car. I left the dealership 2 months later with no car. Here is my experience: Gun was my salesman and he was accommodating and friendly throughout the entire experience. Initially wee found a car that suited my needs but there were transmission problems and I had to return the car. Kia West would not give me my money back at this point and claimed that I had to go through with a car exchange. Fair enough. They did provide me with a rental car for about a month and a half but the experience during this time can be described as anything but pleasant. I was called into see the sales department about twice a week to solve the problem and was left to wait for 2-3 hours at a time while they were doing business with other customers (mind you, after an appointment had been made in advance) and shown cars which were not anywhere near close to meeting my needs. The main problem I had with Kia West was trust. I was shown a car by the salesman that apparently had no previous damages, but the finance manager told me that there were $9000 in damages. This is when I knew doing business with this company was not going to work. After much wasted time, energy and inappropriate altercations on my part, I finally got my money back. However, they are still holding a $100 deposit which they took from me and are ignoring my emails which I have written to the company. I went to Pacific Honda on the North Shore and got a car, hassle free, in 1 day a week after my experience with Kia West. I rarely write reviews but I feel as though every potential customer deserves to know the unprofessional and dishonest manner which I was subject to here at Kia West. Their code of conduct is extremely unsatisfactory and I personally do not recommend coming here at all. More

My Experience with kia West I was looking for a used car and when I got to Kia West I found what I needed through the help of the sales person who assisted me. I got a fair price I was looking for a used car and when I got to Kia West I found what I needed through the help of the sales person who assisted me. I got a fair price for my trade-in and was able to purchase the vehicle that I was looking for. I got some bonus accessories and additional services from the sales manager who went above and beyond to offer excellent customer service which impressed me a lot. This time I did buy a used SUV from them but in the future I plan to buy a new vehicle from Kia West. More