Georgian Chevrolet Buick GMC

Great guy to deal with always friendly and shows concern and very knowledgeable. I always try to deal with Johnwhen I go there . Exceptional gentleman! guy to deal with always friendly and shows concern and very knowledgeable. I always try to deal with Johnwhen I go there . Exceptional gentleman! More

Not even one person talked to me I recently went into the dealership where I was looking for a new truck.. I sat in and looked at a few different models but I knew what I was looking I recently went into the dealership where I was looking for a new truck.. I sat in and looked at a few different models but I knew what I was looking for.. I waited for 3 salespeople to finish there conversation at the desk.. 2 salespeople walked right by me as if I wasn't there. The other said I'm sorry but we are going for a smoke and asked if I could wait.. What??? Wait.... Well Georgian u can wait for ever as I will never buy from there More

Satisfied Customer Good experience all around with sales and service! Sales rep. helped me through the whole process. Only thing I didn't like was a $500 fee added aft Good experience all around with sales and service! Sales rep. helped me through the whole process. Only thing I didn't like was a $500 fee added after the final sale. More

Dishonest and Unprofessional My wife and I are in our fifties and this is the first time we have been deceived by a car dealership. We bought a 2017 Impala from Larry. The car had My wife and I are in our fifties and this is the first time we have been deceived by a car dealership. We bought a 2017 Impala from Larry. The car had scratches and marks that Larry promised would be repaired. When we picked the car up it was clean, shiny and we didn’t notice the flaws. A month later all the scratches and marks were visible again. I emailed Larry and the Georgian management staff about this but no-one would reply. My wife and I are good natured and feel that we were taken advantage of. This dealership is dishonest and unprofessional. We made a big mistake by trusting Larry and buying from Georgian. More

GMC Sierra Bought a GMC Sierra Everything went good until the delivery date. Larry opened the truck door for me and said here you go. And said if you wanna book Bought a GMC Sierra Everything went good until the delivery date. Larry opened the truck door for me and said here you go. And said if you wanna book something for next week that way I can show you and your husband how the truck runs. Guess what I was driving the vehicle that day I would need a tour that day not a week after. I asked him where was the other spare key he said he gave it to me when we sign the papers along with the vehicle owners manual. Who gives the client the vehicles key a week prior to pick up with out first having their deposit. He rudely told me to come home and look for it. We spent our thanksgiving worrying about the extra key. On Tuesday I called the sales manager explain him what happened he said the extra key was there along with the owners manual. The sales manager said he was going to talk to Larry and would be getting back to me. 2 days passed I decided to call the manager again left a voicemail he never returned my call. After 1 day I decided to try calling again he said he was going to get someone to deliver my second key. A few weeks later I decided to explain why we weren't happy he never replied to my email. We will never be going back to this dealership they lost a reliable customer. More

No customer service at all Went in on Oct. 16, 2017 to look for a new car for my son (his first new vehicle). Looked around the lot, went into the showroom and sat in the vehic Went in on Oct. 16, 2017 to look for a new car for my son (his first new vehicle). Looked around the lot, went into the showroom and sat in the vehicles. Never even acknowledged us. There were 2-3 people at the desk in the show room but they were talking to each other and never said hello or offered any assistance at all (we were the only customers at the time also). We ended up leaving without test driving the Cruze which is what we went there for. We went to the Honda dealership and the Chrysler dealership. My son bought a Chrysler 200 and we are picking it up tomorrow. Snooze you lose GM. I went to this dealership in 2015 when my van was written off and I was looking for a SUV. Same thing, no offer of help and not even a hello. I went to Ford, Chrysler, Toyota, Hyundai, Mitsubishi; Georgian GM is the only dealership that didn't offer or seem to want my business. More

Friendly, efficient, knowledge service I went in just to check out some SUVs and see what was in my budget. I wasn't really sure what I want wanted and Paul suggested the Buick encore. I te I went in just to check out some SUVs and see what was in my budget. I wasn't really sure what I want wanted and Paul suggested the Buick encore. I test drove it and was pretty impressed. I came back the next day to ask some more questions and we found one with a sunroof. I filled out the paperwork that day and the vehicle was ready for me in a few days. Paul even checked in a few days later to make sure I was enjoying the vehicle and had set up it's awesome features. Extremely happy with my new vehicle! More

2017 Corvette, A Terrible Experience with Georgian Chevrolet This is going to be a painful one to write based on my experience picking up a brand new 2017 Corvette with the 2LT package w/ the Z51 option. Conside This is going to be a painful one to write based on my experience picking up a brand new 2017 Corvette with the 2LT package w/ the Z51 option. Considering how I wanted my Corvette equipped (Had to be Torch Red, needed navigation, transparent roof, manual etc, etc) Working with Georgian Chevy was one of my very few options, the other one being in Laval, out of province in Quebec. To save yourself a long read, I will give you the short story here: I have backed out of the deal, all the papers are marked as void and have just received my refund, I am refusing to take this, my dream car from Georgian Ford. Approval was completed. The deposit was put down. All necessary paperwork was signed and completed. I even had one of the keys to the car. On a positive note, , Georgian was able to offer me what I thought was a fair price on my trade in (2014 Mustang GT) This is where the good stuff ends. Now on to the bad news and the events that have unfolded to get myself a Corvette that is 2 hours drive away. The original pickup date was supposed to have been Monday, March 27th, I had my test drive on Saturday where I identified the problem with the transmission. It was shifting from 3rd to neutral on deceleration without my hand on the shifter; The salesman insisted (and even argued to an extent) that this was normal due it being in Transport Mode. Now, I know a little bit about cars, a little bit about parts and gears to know that there is no way they would release this car to a customer or even more importantly to someone for a test drive in Transport Mode if this is how it acted. But again, he argued and insisted and guarenteed that this will be fixed once removed out of Transport Mode; This being my first Vette I wasn't going to talk about something I don't know. They were supposed to take it out of Transport Mode and resolve the issues by Monday, March 27th pickup. This was delayed because they found out the issue was NOT Transport Mode as I had called it. It was a 3rd gear issue and there was a service bulletin already for it. So now the sales rep had called me and informed me that they had to order 20 different parts and I was given the ETA of repair completion by Friday March 31st and pickup of the vehicle on Saturday April 1st. Saturday came and went, I was not called nor was I updated throughout the week without having asked for an update; I had to keep asking and pressing for updates. I was told finally that it would be ready for pickup yesterday, Monday April1st. I had booked a half day off of work because the dealer is an hour and a half away. Just as I was packing my things and almost out the door I emailed the dealer to inform them I was on the way. Several minutes later I receive an email telling me that the issue has not been resolved and now the transmission after having been cracked opened and repaired already is now making a loud clicking noise. They didn't keep me up to date, they didn't keep me informed - I almost drove all the way to get no car back. After having being told "You're not my only customer" when I was asking for an update, this was the last straw for me. I am paying near $100,000 for a vehicle that has needed to be repaired twice already, I am being treated without respect, emails are being ignored. Not only was the service horrendous, I didn't want to take on a brand new car that has already had issues this dealer was not able to repair the first time around. I had to walk away. Buyers, I want to make it evident and share my experience, take note of the stress and wasted time trying to make the car of my dreams happen. I strongly suggest you to take your business elsewhere, especially when buying a higher end vehicle such as a Corvette. More

Terrible customer service Have been going there for over a year and purchased vehicles here. Once the paperwork is signed you are no longer a valued customer. Have had multiple Have been going there for over a year and purchased vehicles here. Once the paperwork is signed you are no longer a valued customer. Have had multiple repaires done her all of which needed to go back to be repaired again. Went in with a concern about my truck they couldn't find the real problem so found another one and said that was the issue when it had nothing to do with the problem I originally went in for. When speaking with a manager about this We we're just disregarded. Will never go back More

The Best Team I've Ever Met Everyone I've ever met in the 20+ years that my family has been buying cars through Georgian Chevrolet (then Georgian Pontiac) has been the most helpf Everyone I've ever met in the 20+ years that my family has been buying cars through Georgian Chevrolet (then Georgian Pontiac) has been the most helpful, kind, and knowledgeable people we've had the pleasure of dealing with. When I tell people about how great the service we receive in everything from sales, to parts, to service, they don't tend to believe us because it's so beyond the scope of what most other dealerships give. I'm moving out of the province and I can honestly say one of the things I will miss most about living in Barrie is knowing that such a great team is ready to help with any issues or new purchases I would make. I love these guys and I think they deserve way more credit than they receive. Thank you for 23 years of the best service. More