Georgian Chevrolet Buick GMC

Absolute best service hands down. I called spoke to Alex in sales and told him what I wanted and he found exactly what I needed the entire deal was all done via phone and I am now so I called spoke to Alex in sales and told him what I wanted and he found exactly what I needed the entire deal was all done via phone and I am now so happy to be driving my new Buick Encore. I’ll be going back when I’m ready for my new ride in the future More

My husband and I have been loyal GM customers since 1970. After more than 40 years at the same dealership, we moved to Barrie and chose to become customers of Georgian Chevrolet Buick GMC. It’s been a 1970. After more than 40 years at the same dealership, we moved to Barrie and chose to become customers of Georgian Chevrolet Buick GMC. It’s been a good choice from Day1. I consistently experience competence, care and courtesy from every staff member in all departments. Everyone’s experience is different. Sometimes things aren’t exactly as we would like. Sometimes our expectations are unachievable. Sometimes errors happen, and sometimes people do their very best. My recent experience at Georgian Chevrolet Buick GMC demonstrates people doing their best. No matter how well we plan, ‘life can often alter our plans’. On July 15, 2022, a vehicle collision altered my plans- for that weekend, and the five months to follow. My vehicle was towed from St. Thomas, ON to Georgian Chevrolet Buick GMC. On Monday, July 18, Laura was ‘on it’. Damages were being assessed and parts were ordered. No one could have anticipated that “supply chain issues” would delay completion of the work until Dec.20. It’s been said that, “How you handle a crisis is a test of your character.” The manner in which my ‘crisis’ was managed speaks volumes about the character of the staff at Georgian. Laura, in service, played a key role in overseeing the repairs to my car, and handling unpleasant calls from a very unreasonable insurance adjuster. She did not allow this negative pressure to affect her decision-making process. Her integrity protected my interests. The progress reports she gave me every week, during the entire 5 months, gave me the confidence and peace of mind I needed. Georgian Chevrolet Buick GMC has earned my respect and loyalty. Why would I consider trading such a ‘sweet ride’? More

Alex Schaffernicht assisted us in the lease of our new Silverado. We couldn’t be happier with the speed, service and knowledge he provided. He made the entire process stress free, which I can’t say about Silverado. We couldn’t be happier with the speed, service and knowledge he provided. He made the entire process stress free, which I can’t say about other sales people/dealerships we’ve dealt with in the past. I highly recommend Alex if you are in the market for a new vehicle. More

Chevy Bolt was dropped off for battery recall, car was returned with 25% charge. 2 days later car won’t move . Towed to dealership where they started unauthorized repairs on unrelated system, and another returned with 25% charge. 2 days later car won’t move . Towed to dealership where they started unauthorized repairs on unrelated system, and another new battery was ordered. 3 weeks later the second new battery was installed and the car was returned once again to me (fully charged). This time the car drove for 2 weeks before refusing to move again. Returned to dealer a third time. This time the problem was found to be a body module software update which they charged me for. I was offered compensation for fuel which I’m still waiting for as well. Discussing with GM corporate and still awaiting an explanation from the shop foreman. Oh and the $50 to clean the loaner was a further slap in the face. Stay away from this stealership. More

What can it say?? Mark Wilkey is the person to see. Excellent like in the past . Above and beyond and very friendly people to do business with. "Thanks to Mark Wilkey " see. Excellent like in the past . Above and beyond and very friendly people to do business with. "Thanks to Mark Wilkey " More

I visited to ask about seeing a vehicle listed on inventory and not marked as sold. I was met by a rather arrogant sales person who informed me that the car in question was sold and could not be view inventory and not marked as sold. I was met by a rather arrogant sales person who informed me that the car in question was sold and could not be viewed. When I asked why it was listed he told me that this was how it was done. Someday GM will be down to selling one car a year and they will find a way to be rude about it... More

I have been purchasing vehicles from Georgian (Pontiac) Chevrolet since 1976! Over these 46 years the staff have been tremendous! I have dealt with 3 salesmen throughout this time, and they were all extrem Chevrolet since 1976! Over these 46 years the staff have been tremendous! I have dealt with 3 salesmen throughout this time, and they were all extremely professional ! The one person who stands out above the rest is, Tim Burnham Greene! For the past 25 years, Tim has shown us his honesty , integrity and most important of all is his caring about us as people who rely on him , to keep our vehicles on the road! Georgian Chevrolet , you are fortunate to have an employee on Tim Greene’s caliber. I do however have one recent issue, that is above Tim’s pay grade, and I am not having much luck with it! If someone could get back to me that would be great! More

I bought a car here 4 years ago. I came here because I had a bad experience elsewhere. The sales person, Richard, was amazing. He asked me a bunch of questions regarding what I needed in a car, and talked had a bad experience elsewhere. The sales person, Richard, was amazing. He asked me a bunch of questions regarding what I needed in a car, and talked me out of the car I was thinking about and into a car that meets all of my needs. 4 years later and a lot of commuting and I still love it. Which brings me to service. I can’t say enough positive things about the service department here. Their customer service is amazing, they always figure out what’s wrong with my car, and they take the time to explain what’s wrong and how it might have happened. I never worry I’m getting ripped off, and I genuinely trust their opinion. I’m very happy with the dealership and with the service! More

I had the greatest experience with Joe Felice. The atmosphere and conversations were like sitting on your neighbors deck with an adult beverage. It was so laid back and we joked and laughed over many atmosphere and conversations were like sitting on your neighbors deck with an adult beverage. It was so laid back and we joked and laughed over many of what life and society has dealt us lately. I contacted over a dozen dealerships and this is the only one that had no smoke and mirrors and Joe went out of his way to help us. There really needs a 6th star for this rating. Thanks Joe Felice and Geargian GM. More

Tim at Georgian Chevrolet goes above and beyond to provide professional, fair and fast service. I’m always impressed with the service I receive. Thanks Tim! provide professional, fair and fast service. I’m always impressed with the service I receive. Thanks Tim! More