Georgetown Kia

Thank you Sandy! It was great to work with Sandy, and she had us in our new vehicle within 3 days. Will definitely deal with Sandy and Georgetown Kia in the future. It was great to work with Sandy, and she had us in our new vehicle within 3 days. Will definitely deal with Sandy and Georgetown Kia in the future. More

Great Customer Service! I recently purchased a vehicle from Ken literally sight unseen and he couldnt have been more helpful and accomodating throughout the process. After a I recently purchased a vehicle from Ken literally sight unseen and he couldnt have been more helpful and accomodating throughout the process. After a snafoo with what was offered with the vehicle and what came with the vehicle, Ken made sure to keep me informed as to the process then he made it right. I love my new car and will highly recommend Ken and the whole team at Georgetown Kia who bent over backwards to make it a great experience! More

Great customer service Thanks to Mitch and the team. Above and beyond service when we were shopping for a winter car. We will be back when another used car is needed. Thanks to Mitch and the team. Above and beyond service when we were shopping for a winter car. We will be back when another used car is needed. More

Amazing Experience - Perfect Vehcile I was exploring various 7 seater vehicle options as our Odyssey got totaled in an accident. After 5 months of exploring, I made an effort to meet Mitc I was exploring various 7 seater vehicle options as our Odyssey got totaled in an accident. After 5 months of exploring, I made an effort to meet Mitch..who came across as a great consultant. We explored various options as I kept switching from one vehicle to another..without knowing what I really wanted. Through out the process, Mitch showed patience, and friendly attitude that made me want to do business with him. With 72 hours of our first meeting, he gave us a mouth watering option that was too hard to resist. The Infiniti QX60 ...with low mileage and wayyyy to many options than what I needed. He went out of his way to setup the surprise for my wife ...who was over joyed when she got vehicle that she fancied and thought it was not in our budget. I can't thank Mitch enough and Team Garber for all their efforts and simplifying the purchase process. Even trading in our second car was a walk in the park.. Thank you again Mitch we will certainly be using you soon for our second car...and recommending you to all our friends and family. Keep up the great service you provide to all your clients. More

Excellent customer service This is my 2nd time buying a new Kia. Ian was extremely helpful and attentive to what we wanted. He also did his best to get everything we wanted duri This is my 2nd time buying a new Kia. Ian was extremely helpful and attentive to what we wanted. He also did his best to get everything we wanted during negotiations. I’m very pleased with my new Sorento and would gladly return to purchase another Kia. More

Making Things Right - Thank-you Originally I did not shed a good light whatsoever on the above dealership because there were many things that Nick Chopra has done but did not hold hi Originally I did not shed a good light whatsoever on the above dealership because there were many things that Nick Chopra has done but did not hold himself accountable for. Originally part of my review is as follows: A year has passed and we are contacted by Nick Chopra to come in and to give them another chance. My husband being a nice and forgiving man that he is, agrees much to my reluctance. We ended up with a Dodge Durango and although pricing was not too bad, the promise of a certain low interest rate was not given but still my husband agreed to the new terms. The day of picking up this vehicle: A) Gas tank again not filled B) Detailing of the vehicle again not up to par C) Smell of vehicle....well let’s just say we didn’t get that new car smell at all D) Back lights were out and did not work E) Accumulation of water and condensation build up in where the back lights are It was brought to Nick Chopra’s attention a month (we had gone away on a family trip) after the fact with pictures and we keep getting excuses upon excuses. The last time I had messaged him was June 27, 2018, to date we still have not received any sort of answer. This how unreliable the above dealership is. They want your money (their commission) and then they run. TO DATE: I would like to omit my “avoid at all cost” message and state that Sandra Marchetti was the person that had come through to “make things right” and to at least regain our confinedence in them. Sandra had held themselves accountable for Nick’s mistake and had arranged for the following: 1) Racetrack light to be replaced and fixed 2) Gas tank to be filled 3) Complete vehicle detail And although all this had taken some time, at least it is completed, we appreciate it and we can move on from this. Some faith has been restored. Thank-you Sandra for reaching out. More

Positive overall experience, friendly approach Mitch was patient, helpful and personable. I had a positive experience with the Georgetown Kia Dealership. I purchased a pre owned vehicle and I am ha Mitch was patient, helpful and personable. I had a positive experience with the Georgetown Kia Dealership. I purchased a pre owned vehicle and I am happy with my new car. More

Smooth experience start to finish! Mitch was knowledgeable, friendly, and made all of us feel very comfortable throughout the transaction. I would highly recommend both him and the dea Mitch was knowledgeable, friendly, and made all of us feel very comfortable throughout the transaction. I would highly recommend both him and the dealership next time you are in the market for a car. More

surprisingly nice the sales person we had knew the products, was helpfull in pointing us in the direction we needed to meet our needs. Mitch demonstrated a true knowled the sales person we had knew the products, was helpfull in pointing us in the direction we needed to meet our needs. Mitch demonstrated a true knowledge of the the products best suited to our needs and wants. More

Great customer service I have not found what I'm looking for yet, but Mitch has been on the hunt for the right car for me, always updating me on new finds. Awesome customer I have not found what I'm looking for yet, but Mitch has been on the hunt for the right car for me, always updating me on new finds. Awesome customer service. More