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Georgetown Kia
Georgetown, ON
2,033 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,033 Reviews of Georgetown Kia
February 05, 2018
Nothing but priblems So back in 2015 I went to get a car and was give a decent lancer, also had been told that within a year if all payments were made on time I could come So back in 2015 I went to get a car and was give a decent lancer, also had been told that within a year if all payments were made on time I could come back and trade in towards any vehicle I wanted. I had been late on 2 payments but when I went in after a year my sales lady from before had quit and I was dealing with someone new, after a long conversation I was told due to the two late payments I had to go with a brand new Kia forte and that's it so after thinking I agreed being told that again after a year I could have any vehicle of my choosing within a certain price range. Do a year goes by and I call to speak to my sales lady but she had quit and my original sales lady is back and I explain to her that fur to my job I can no longer afford to keep the car and I was told in a year I can trade or return the vehicle with out any complications. Now I'm being told I have to either keep it, trade for something more expensive or do a repo which would screw my credit up for a while. I was told she would contact her manager and give me a call back asap, that was at the end of October and still have heard nothing from her or the manager. Seems to me like customer service goes out the window as soon as you get a car off the lot. I don't ever plan on doing business with these guys again. I use to tell friends and family to go buy there but no I tell them to not waste there time. More
by Kyle
Employees Worked With
Sabrina, renee, Renee Martineau
February 04, 2018
Awesome experience It was my first time financing a vehicle and Georgetown Kia was amazing at making me feel comfortable and finding me exactly what I was looking for. I It was my first time financing a vehicle and Georgetown Kia was amazing at making me feel comfortable and finding me exactly what I was looking for. I'm so happy with my 2014f150 and I would definitely recommend this dealership to anyone who's looking to purchase a vehicle in the near future. More
by Tia Augurusa
Employees Worked With
Cameron McCullough, Holly Barlow
February 04, 2018
Amazing service Cameron McCullough helped us find our most recent family vehicle. He was so helpful ... answering our questions ... helping us find the vehicle that w Cameron McCullough helped us find our most recent family vehicle. He was so helpful ... answering our questions ... helping us find the vehicle that was the perfect fit for our needs! More
by Christi Webster
Employees Worked With
Cameron McCullough
February 03, 2018
Great Service - As Always I can't give enough praise to the Kia family at Georgetown Chrysler. Gord is always there to greet me warmly upon arrival. Gord is always is so ple I can't give enough praise to the Kia family at Georgetown Chrysler. Gord is always there to greet me warmly upon arrival. Gord is always is so pleasant and I trust his word without a doubt. I can count on Gord for the advise I need. He is very professional and holds a wealth of knowledge. Georgetown Kia is very fortunate to have Gord Kiddey on the Kia team as he is a great asset to the organization! More
by Sheila
Employees Worked With
Great too....Sara L, Sarah M, Megan, Alisha....everyone., Gordon Kiddey
February 03, 2018
“Certified” does not mean safe First, I would like to thank Cameron for his kind and helpful customer service. That is where it ends. We made a conscious decision to buy a used First, I would like to thank Cameron for his kind and helpful customer service. That is where it ends. We made a conscious decision to buy a used “certified” vehicle from a local dealership. We put approximately 15 km, our drive home, on the car and took it to our tire guy for winters. When we picked up the car, our tire guy handed us a bag with the stripped lug nuts and studs that had been “holding” our tires on. All I can say is I am thankful for making the decision to get winter tires. This prevented the probability of an accident that could have compromised the safety of myself and my family. I went back into the dealership for some answers and to have them reimburse me for my costs incurred. It took multiple calls before Enzo got back to me. Basically I was told it was a used car what did I expect? I was only reimbursed a portion of my costs. I was also told to have our tire guy write a letter of what he found for them to consider giving us the remainder. As far as I’m conserved, the bag of lug nuts and studs should be more then enough. So we have walked away from the difference because it is not up to our tire guy, who we have used many times and trust, to have to get in the middle of this. So I now ask the dealership if they would be comfortable driving a car,certified by them, off the lot in that shape? More
by Andrew
Employees Worked With
Enzo Serrao, Cameron McCullough
February 03, 2018
Impressive commitment to customer service Very helpful and positive sales experience however the level of preparation on the car I bought was a bit disappointing and a couple of fundamental i Very helpful and positive sales experience however the level of preparation on the car I bought was a bit disappointing and a couple of fundamental issues came to light after receiving the car. However its testament to the quality of the people in the service department and an truly impressive commitment to customer service, that they have worked hard to resolve the issues and got my car back on the road. (thanks guys) More
by Car buyer
Employees Worked With
Enzo Serrao, Gordon Kiddey, Cameron McCullough
February 02, 2018
Mustang purchase Very Good experience overall.. very efficient with great delivery of the Mustang. Price negotiation was a bit one sided but overall happy with the pur Very Good experience overall.. very efficient with great delivery of the Mustang. Price negotiation was a bit one sided but overall happy with the purchase. More
by Mustang Kid
Employees Worked With
Cameron McCullough
January 30, 2018
Should go get a car in Georgetown Kia with Samir! I got a used car here. Our representative is Samir who is very honest and gave us a good deal! We had a great experience here with him to get a car! I I got a used car here. Our representative is Samir who is very honest and gave us a good deal! We had a great experience here with him to get a car! I entirely recommend him if you want a car. More
by AO
Employees Worked With
Samir Sudan
January 30, 2018
Excellent service Georgetown Kia has given me excellent service. I always deal with Gord Kiddey the service manager. He is polite, engaging, and honest. I usually get a Georgetown Kia has given me excellent service. I always deal with Gord Kiddey the service manager. He is polite, engaging, and honest. I usually get a quote and he has always given me an accurate one if the problem is known. Because I work Monday to Friday in the GTA, it is hard to get an appointment. He always tries to get me in, even if I have to use the drop off box for Saturday morning service. The work is well done and he calls me if they find anything that looks to need checking. He is easy to get on the phone and always returns my calls. He is the best service manager that I have had at KIA. I highly recommend him. One of his mechanics (Bobby) is also excellent and good to deal with. More
by Canada70
Employees Worked With
One of the mechanics - Bobby, Gordon Kiddey
January 29, 2018
Excellent Customer Service Krish I would like to thank you for the excellent service I received, you are very knowledgeable on KIA products. The test drives were very informa Krish I would like to thank you for the excellent service I received, you are very knowledgeable on KIA products. The test drives were very informative, you help me a lot deciding what vehicle to get by explaining the features of all trim levels , I did not feel pressure on buying a higher trim level. Thank you More
by Juan Cotrina
Employees Worked With
Krish Modi
