Gateway Toyota

Troy speaks the language Troy understands the trucks inside and out so when you give specific instructions regarding what suspension or service work you want done, he speaks y Troy understands the trucks inside and out so when you give specific instructions regarding what suspension or service work you want done, he speaks your language. Product knowledge is essential in meeting the customers expectations and Troy and his team do that. A quality job delivered on time. Love the new Bilstein 5100 shocks. Great job Troy. More

Service with a Smile My Prius had a recall notice and I had scheduled a convenient date for this service. On arriving, I was greeted by Cassandra who was just finishing wi My Prius had a recall notice and I had scheduled a convenient date for this service. On arriving, I was greeted by Cassandra who was just finishing with another customer. When my turn arrived, she was efficient and noted that the car was also due for a scheduled service and that she could fit this and one other small item into the service call. Rocky provided my shuttle ride to home and right on time, I phoned to advise me that my car was ready. I could not return to pick it up that day, but the next morning took a chance that my other car could be serviced on short notice. I drove it in and drove the other car back. Again, my car was ready promptly and I called Rocky for the return ride. All staff were professional, knowledgeable and courteous. More

allways exceptional service I've taken my vehicles to Gateway Toyota since their purchase and the service has always been great. Service personnel like Troy are key to good cust I've taken my vehicles to Gateway Toyota since their purchase and the service has always been great. Service personnel like Troy are key to good customer satisfaction and he continues to be one of the main reasons for me returning on a scheduled basis. More

excellent service amazing service.no coercion into getting things done.perfect advice as to what needs to be done and what can wait.no pushing unlike other dealerships amazing service.no coercion into getting things done.perfect advice as to what needs to be done and what can wait.no pushing unlike other dealerships where they want to get maximum money out of your wallet,even for unwarranted repairs. More

Perfect service. Very clean shop. I came earlier but did not wait even one minute. Unfortunately I did not ask what was the name of the employee. He explain everything Very clean shop. I came earlier but did not wait even one minute. Unfortunately I did not ask what was the name of the employee. He explain everything to me very clearly. I only have customer number: 38641. More

Replace headlight lamp Thought I would have to wait to have this done, but I was in and out of the service room in just a few minutes! Thought I would have to wait to have this done, but I was in and out of the service room in just a few minutes! More

Oil Change. Shop was very clean. One question I had was answered promptly and accurately. Oil change was done at a very reasonable cost. I am very confident wo Shop was very clean. One question I had was answered promptly and accurately. Oil change was done at a very reasonable cost. I am very confident work was done properly along with inspection of vehicle. Invoice was less than the same service at a Toyota dealer in the U.S. More

Vehicle servicing As always, Troy at Gateway Toyota went above and beyond to be sure we were back on the road in a timely manner. We have three vehicles (2 toyota, 1 s As always, Troy at Gateway Toyota went above and beyond to be sure we were back on the road in a timely manner. We have three vehicles (2 toyota, 1 subaru) and they are all serviced here. Troy and the service team are amazing to say the least! No matter if we are in for a regular service, a warranty repair, or a quick check up we know that Troy will ensure everything is taken care of in quick and professional manner. Having our vehicles serviced at Gateway is worth the 2.5 hour drive!! More

Vehicle servicing In May of 2015 I had new brakes installed. Shortly thereafter there was a problem with the brakes. I took it back, and it was inspected however no iss In May of 2015 I had new brakes installed. Shortly thereafter there was a problem with the brakes. I took it back, and it was inspected however no issue was found. I took the vehicle back a second time after the issue arose again. The second time, the problem was located and repaired at no extra cost. The service associate called and gave a full explanation of what had occurred. I was very happy to be fully informed, and that the problem was repaired with no extra expense for me. More

brake oil problem i had extended warrenty. any how in the system it shows expire one month early. i taught to your warrenty manager and he solved the error and fixed th i had extended warrenty. any how in the system it shows expire one month early. i taught to your warrenty manager and he solved the error and fixed the problem More