Gateway Toyota

Friendly, Knowledgeable and Helpful Staff Every step of the way - from the service staff to the shuttle driver - every employee is courteous,, helpful, competent, knowledgeable! Kept me up-to- Every step of the way - from the service staff to the shuttle driver - every employee is courteous,, helpful, competent, knowledgeable! Kept me up-to-date on progress of my repairs. More

Excellent Customer Service Dana has always proven herself to be a friendly, efficient, knowledgeable service advisor. My husband and I have been taking our vehicles to this dea Dana has always proven herself to be a friendly, efficient, knowledgeable service advisor. My husband and I have been taking our vehicles to this dealership for almost five years and make a specific point to book our appointments through Dana because of the top-notch customer service she provides at each visit. She is always willing to answer any questions we may have and genuinely cares about our experience each time we come in. It is very comforting knowing we are taking our vehicles to a dealership with an employees who cares about her customers as much as she does! More

quick and efficent I dropped in without an appointment and was looked after very quickly, with only what I was asked for done without them trying to sell me other servic I dropped in without an appointment and was looked after very quickly, with only what I was asked for done without them trying to sell me other services , they even washed my vehicle. More

Amazing service right from the start! From dealing with Troy who goes out of his way to help you understand what needs to be done to the shuttle receptionist service right from the start! From dealing with Troy who goes out of his way to help you understand what needs to be done to the shuttle receptionist setting up a ride for me when I needed to be somewhere at a certain time. Troy is the only person I see when I need work done on my vehicle, I've recommended him to friends. He goes above and beyond for his customers, and he's not to hard on the eyes!! Shuttle did not take long at all to get me out, the receptionist kept me updated on when I would be going out, even explained my work order very well when I came back to pick up my vehicle! What a pleasant place to go! More

Always amazing service! Worth the drive just to be treated so exceptionally well- I often have my baby and/or toddler with me and am always treated well as are my children. Worth the drive just to be treated so exceptionally well- I often have my baby and/or toddler with me and am always treated well as are my children. This kind of service is really appreciated! More

Friendly,courteous,efficient service !! Shuttle service if you need it, great waiting area if you don't. Easy location to get to. Todd has always greeted me and looked after everything !! Shuttle service if you need it, great waiting area if you don't. Easy location to get to. Todd has always greeted me and looked after everything and explained what needs to be fixed and takes the time to show the items that needed repair. More

last minute appointment we contaced dana as we were looking at buying a used car, so we needed to get an inspection done on it. we had very little time to get it done and sh we contaced dana as we were looking at buying a used car, so we needed to get an inspection done on it. we had very little time to get it done and she was somehow able to make this happen for us. we have dealt with dana on several other occasions and she is always bubbly and friendly. she is very knowledageable about anything we have ever asked her for our car / truck. More

Great service. Great service by Troy and Doug. Long time customer with lots of experience with different makes. Toyota preferred. Gateway service stands out. Keep Great service by Troy and Doug. Long time customer with lots of experience with different makes. Toyota preferred. Gateway service stands out. Keep it up, guys. More

Troy speaks the language Troy understands the trucks inside and out so when you give specific instructions regarding what suspension or service work you want done, he speaks y Troy understands the trucks inside and out so when you give specific instructions regarding what suspension or service work you want done, he speaks your language. Product knowledge is essential in meeting the customers expectations and Troy and his team do that. A quality job delivered on time. Love the new Bilstein 5100 shocks. Great job Troy. More

Service with a Smile My Prius had a recall notice and I had scheduled a convenient date for this service. On arriving, I was greeted by Cassandra who was just finishing wi My Prius had a recall notice and I had scheduled a convenient date for this service. On arriving, I was greeted by Cassandra who was just finishing with another customer. When my turn arrived, she was efficient and noted that the car was also due for a scheduled service and that she could fit this and one other small item into the service call. Rocky provided my shuttle ride to home and right on time, I phoned to advise me that my car was ready. I could not return to pick it up that day, but the next morning took a chance that my other car could be serviced on short notice. I drove it in and drove the other car back. Again, my car was ready promptly and I called Rocky for the return ride. All staff were professional, knowledgeable and courteous. More