
Gateway Toyota
Edmonton, AB
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784 Reviews of Gateway Toyota
quick and efficent I dropped in without an appointment and was looked after very quickly, with only what I was asked for done without them trying to sell me other servic I dropped in without an appointment and was looked after very quickly, with only what I was asked for done without them trying to sell me other services , they even washed my vehicle. More
Amazing service right from the start! From dealing with Troy who goes out of his way to help you understand what needs to be done to the shuttle receptionist service right from the start! From dealing with Troy who goes out of his way to help you understand what needs to be done to the shuttle receptionist setting up a ride for me when I needed to be somewhere at a certain time. Troy is the only person I see when I need work done on my vehicle, I've recommended him to friends. He goes above and beyond for his customers, and he's not to hard on the eyes!! Shuttle did not take long at all to get me out, the receptionist kept me updated on when I would be going out, even explained my work order very well when I came back to pick up my vehicle! What a pleasant place to go! More
Always amazing service! Worth the drive just to be treated so exceptionally well- I often have my baby and/or toddler with me and am always treated well as are my children. Worth the drive just to be treated so exceptionally well- I often have my baby and/or toddler with me and am always treated well as are my children. This kind of service is really appreciated! More
Friendly,courteous,efficient service !! Shuttle service if you need it, great waiting area if you don't. Easy location to get to. Todd has always greeted me and looked after everything !! Shuttle service if you need it, great waiting area if you don't. Easy location to get to. Todd has always greeted me and looked after everything and explained what needs to be fixed and takes the time to show the items that needed repair. More
last minute appointment we contaced dana as we were looking at buying a used car, so we needed to get an inspection done on it. we had very little time to get it done and sh we contaced dana as we were looking at buying a used car, so we needed to get an inspection done on it. we had very little time to get it done and she was somehow able to make this happen for us. we have dealt with dana on several other occasions and she is always bubbly and friendly. she is very knowledageable about anything we have ever asked her for our car / truck. More
Great service. Great service by Troy and Doug. Long time customer with lots of experience with different makes. Toyota preferred. Gateway service stands out. Keep Great service by Troy and Doug. Long time customer with lots of experience with different makes. Toyota preferred. Gateway service stands out. Keep it up, guys. More
Troy speaks the language Troy understands the trucks inside and out so when you give specific instructions regarding what suspension or service work you want done, he speaks y Troy understands the trucks inside and out so when you give specific instructions regarding what suspension or service work you want done, he speaks your language. Product knowledge is essential in meeting the customers expectations and Troy and his team do that. A quality job delivered on time. Love the new Bilstein 5100 shocks. Great job Troy. More
Service with a Smile My Prius had a recall notice and I had scheduled a convenient date for this service. On arriving, I was greeted by Cassandra who was just finishing wi My Prius had a recall notice and I had scheduled a convenient date for this service. On arriving, I was greeted by Cassandra who was just finishing with another customer. When my turn arrived, she was efficient and noted that the car was also due for a scheduled service and that she could fit this and one other small item into the service call. Rocky provided my shuttle ride to home and right on time, I phoned to advise me that my car was ready. I could not return to pick it up that day, but the next morning took a chance that my other car could be serviced on short notice. I drove it in and drove the other car back. Again, my car was ready promptly and I called Rocky for the return ride. All staff were professional, knowledgeable and courteous. More
allways exceptional service I've taken my vehicles to Gateway Toyota since their purchase and the service has always been great. Service personnel like Troy are key to good cust I've taken my vehicles to Gateway Toyota since their purchase and the service has always been great. Service personnel like Troy are key to good customer satisfaction and he continues to be one of the main reasons for me returning on a scheduled basis. More
excellent service amazing service.no coercion into getting things done.perfect advice as to what needs to be done and what can wait.no pushing unlike other dealerships amazing service.no coercion into getting things done.perfect advice as to what needs to be done and what can wait.no pushing unlike other dealerships where they want to get maximum money out of your wallet,even for unwarranted repairs. More