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Gateway Toyota

Edmonton, AB

4.1
768 Reviews

2020 103A St SW

Edmonton, AB

T6W 2P6

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768 Reviews of Gateway Toyota

September 21, 2015

Very helpful Have been to Gateway Toyota many times. Veronica in service is great, I always ask to see her as she does a great job. Efficient and thorough and make More

by Robert
Recommend Dealer
Yes
Employees Worked With
Veronica Russell, Daniel Ketler
September 21, 2015

Great Service , Had warranty issue's that Veronica took care of on my Toyota Tundra, and also had a very good shuttle ride from Dan. More

by Rob4523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Russell, Daniel Ketler
Sep 21, 2015 -

Gateway Toyota responded

Thank you for the great review Rob. Veronica is a key part of our service team and will be pleased to hear your compliments! I hope to see you next time you're in for service work! Doris Blanchard Service Manager

September 21, 2015

Great Experience! What a great way to buy a new vehicle! My overall experience was very positive. Thanks for your patience Mina, you gave me all of the information I ne More

by Tallyj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marsha Berry, Mina Aziz
Sep 21, 2015 -

Gateway Toyota responded

Thanks a lot for the awesome review of our Advisor Mina and Marsha in Finance! We take pride in making sure all of our clients fully understand and have the proper time to evaluate and make an informed, educated purchase on their next vehicle. I'm glad to hear that Mina was accommodating and able to answer all your questions! I'll make sure to pass along your kind words. Enjoy the 4Runner, they're beautiful vehicles, and hope to see you around for your next service! Mike Muir BDC Manager

September 21, 2015

Great experience!! Great experience and very honest people that will get you what u want!! Highly recommend them for sales, service and parts!! I Will definitely be retu More

by chew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Muir, Justin Eacott, Veronica Russell, Troy Vinthers
Sep 21, 2015 -

Gateway Toyota responded

Thanks for the 5 star review! I appreciate you taking the time to give us, and me, a glowing review! Glad to hear we could help and looking forward to seeing you next time you're in for some service work! Mike Muir BDC Manager

September 21, 2015

2014 Toyota Corolla My service advisor Veronica and shuttle driver Dan looked after all my needs. Great service at an excellent price after my service card discount. Gr More

by donoiler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Russell, Daniel Ketler
Sep 22, 2015 -

Gateway Toyota responded

Thank you for taking the time to write a great review! I'm glad to hear both Veronica and Dan were able to accommodate and gave excellent service! Hope to see you around next service! Doris Blanchard Service Manager

September 21, 2015

Above and beyond We had our truck into the dealership . the customer service received was above and beyond, As we were pulling into the service department my little gu More

by sarahporter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica Russell
Sep 21, 2015 -

Gateway Toyota responded

Thank you for the 5 star review Sarah! Veronica is an extremely knowledgeable and friendly advisor and we're lucky to have her! I hope to see you next time you're in for service! Doris Blanchard Service Manager

September 21, 2015

Great Dealership, Great Service My dealings with Gateway Toyota have been very positive. The staff, service times and quality of work have been great. I always hope to get Troy as my More

by Rania0722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Sep 21, 2015 -

Gateway Toyota responded

Thank you so much Rania for this amazing review! We truly appreciate you taking the time to write this and are very happy to hear the kind words for Troy. He's an amazing part of our service team and goes the extra mile for his clients. I hope to see you around next time you're in! Doris Blanchard Service Manager

September 21, 2015

Excellent Service from Troy as always. Since purchasing the vehicle from Toyota we have dealt with Troy. He is amazing. Explains issues, makes you feel comfortable and never pressures. Alwa More

by NY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
Sep 21, 2015 -

Gateway Toyota responded

Thank you for this top notch review. We're lucky to have Troy and appreciate all he does in terms of customer service and his continued dedication to product knowledge, in order to help advise clients on their vehicles. Hope to see you next time you're by for service! Doris Blanchard Service Manager

September 19, 2015

service on brakes and new drive belt Troy was very courteous and professional. He contacted me as soon as car was ready and went over the invoice and service with me. Excellent service More

by gk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale , the shuttle driver was very prompt and friendly., Troy Vinthers, Dale Irving
Sep 19, 2015 -

Gateway Toyota responded

Thank you for the great review, both Dale and Troy will be very pleased to hear you were happy with them and their service! I hope we'll see you next time you require any work done! Doris Blanchard Service Manager

September 19, 2015

Excellent Customer Service Purchase and service of my new car at Gateway Toyota was very positive. Our salesman, worked with a great deal of effort, to get us the best deal. I More

by MAC14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Pringle
Sep 19, 2015 -

Gateway Toyota responded

We're glad to hear your experience from point of sale to after delivery and in service has been nothing but positive! We will pass along the kind words to Todd! See you next servicing. Doris Blanchard & Mike Muir Service Manager & BDC Manager

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