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Gateway Toyota
Edmonton, AB
784 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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784 Reviews of Gateway Toyota
October 09, 2015
R&R C.V Boot Excellent service Todd, when an anomaly appeared in the replacement, a solution was determined and repaired as per the plan. So whats the big deal, we Excellent service Todd, when an anomaly appeared in the replacement, a solution was determined and repaired as per the plan. So whats the big deal, well it took a bit longer than expected but true to their estimate I paid what was quoted. What this means is you have an honest dealership that values a customers business. There are those that would charge an excessive amount and wouldn't care if you came back or filled out a review. Not at Gateway. Thanks to Sonny the Technician for showing me what he was going to do and how he made a positive out of what could have been a negative. More
by Craig
Employees Worked With
Sonny the Technician, Todd Pringle
October 08, 2015
Earning your business I've been dealing with Toyota dealerships for well over ten years and Gateway Toyota continually goes the extra mile to treat people the way people li I've been dealing with Toyota dealerships for well over ten years and Gateway Toyota continually goes the extra mile to treat people the way people like to treated, with respect and integrity. The sales people are friendly and helpful but not pushy, and the service department is outstanding time and time again. Gateway Toyota will continue to have my business....they've earned it! More
by Paul H
Employees Worked With
Troy Vinthers
October 08, 2015
Not bad but I was there for my 1st oil change and washer pump repair. It took four hours. Shuttle driver not too keen to take me anywhere except across the stre I was there for my 1st oil change and washer pump repair. It took four hours. Shuttle driver not too keen to take me anywhere except across the street. They do have computers online for customer use but they do not tell you about them, so I didn't find them until near the end of the wait. All that time and not even a complimentary rinse/wash for my truck. Kinda disappointing. More
by customer
Employees Worked With
Veronica Russell
October 08, 2015
Great Quick service reasonable price Appointment made arrived on time greeted work order written Work was done promptly and car was even washed Service pe Quick service reasonable price Appointment made arrived on time greeted work order written Work was done promptly and car was even washed Service person did not give name More
by client for life
Employees Worked With
Todd Pringle
October 08, 2015
Excelent service I have purchased my 2002 Toyota Camry at this dealership and had my vehicle serviced here for years.Recently serviced my brakes here and Service Advis I have purchased my 2002 Toyota Camry at this dealership and had my vehicle serviced here for years.Recently serviced my brakes here and Service Advisor, Troy, provided excellent service. He has been my main contact at this service department for years. More
by 2002Camry
Employees Worked With
Troy Vinthers
October 07, 2015
Rakesh i went for my 4 Runner suv remote starter install there it was very fast and friendly service at gateway. very Excellent service there Thanks Todd. i went for my 4 Runner suv remote starter install there it was very fast and friendly service at gateway. very Excellent service there Thanks Todd. More
by Rakesh
Employees Worked With
Todd Pringle
October 06, 2015
Service Overall, the experience was excellent. They looked after me in a courteous and were very professional. I will always go to Gateway Toyota and recomm Overall, the experience was excellent. They looked after me in a courteous and were very professional. I will always go to Gateway Toyota and recommend my friends! More
by karels car
Employees Worked With
Ruthi Sherman
October 05, 2015
EXCELLENT service and price Fast service when we needed it. I only took an half day to change new winter tires with rims. I got a good prices. It is a little bit lower than costc Fast service when we needed it. I only took an half day to change new winter tires with rims. I got a good prices. It is a little bit lower than costco's price. More
by xiongqihn
Employees Worked With
Ray Cyr, Todd Pringle
October 04, 2015
Serviced my Vehicle and explained work needed and costs My Saturn Vue's transmission failed late on a Saturday Night and I had to have it towed to Gateway. When GM shut down the Saturn Division as part of My Saturn Vue's transmission failed late on a Saturday Night and I had to have it towed to Gateway. When GM shut down the Saturn Division as part of the bail out they got from the US government, the local Saturn dealerships shut their doors and their mechanics were hired by Gateway. Since that time my Saturn has been serviced exclusively by Gateway Toyota and I have been highly impressed by their honesty, the quality of their work and price especially since my vehicle is not a Toyota. With this service event Veronica with Gateway phoned first thing on Monday found out what happened and had a mechanic check the vehicle right away. Gateway told me what work needed to be done, gave me a reasonable quote for the work and told me how long it would take. My vehicle was made good as new and was detailed cleaned. I think they did a excellent job. Very, Very likely my next vehicle will be a Toyota purchased from Gateway Toyota. More
by RTF
Employees Worked With
Veronica Russell
October 04, 2015
Toyota water pump Fast service when we needed it. Troy knew exactly what the problem was when we asked his to listen to our Rav4. Fixed by the next day! We were very Fast service when we needed it. Troy knew exactly what the problem was when we asked his to listen to our Rav4. Fixed by the next day! We were very relieved as we were short of time. More
by Fergus Musselman
Employees Worked With
Troy Vinthers
