Gateway Toyota
Edmonton, AB
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768 Reviews of Gateway Toyota
Respectful service Had my car serviced for an oil change and also to replace a mirror. Everything was communicated well. Liked the y way I was treated. Had my car serviced for an oil change and also to replace a mirror. Everything was communicated well. Liked the y way I was treated. More
satisfied and happy👍 Really happy with the customer service..recommended few things needed to be fixed on my vehicle (winshield)..Todd (service advisor) answered all my qu Really happy with the customer service..recommended few things needed to be fixed on my vehicle (winshield)..Todd (service advisor) answered all my questions. Got my vehicle in reasonable amount of time and price is quite reasonable too compare to other dealerships..definitely going back in for other vehicle services in the future.. More
Excellent response and service The brake actuator failed on my 2007 Camry. Gateway Service Staff were quick to evaluate and identify the problem. Troy put in the extra effort to g The brake actuator failed on my 2007 Camry. Gateway Service Staff were quick to evaluate and identify the problem. Troy put in the extra effort to get Toyota to cover the repair under warranty and to have the work completed in a timely manner. Much Appreciated! More
Gateway Toyata staff insure that my visit is positive. Over the past 15 years I have had occasion to have my Carolla sedan and Sienna van serviced at Gateway Toyota. The staff has provided a level and qu Over the past 15 years I have had occasion to have my Carolla sedan and Sienna van serviced at Gateway Toyota. The staff has provided a level and quality of service that gave me no reason to seek other service providers. During the course of my visits I have gotten to know a number of the long time staff. They let me know in subtle ways that they appreciate and value me as a customer. This means they want me to be satisfied with my service experience on that particular day and that future service requirements will result in me coming back without any hesitation. More
Excellent service I have always had good service from Gateway. They took my car in immediately, washed it for me and the service was completed before the estimated tim I have always had good service from Gateway. They took my car in immediately, washed it for me and the service was completed before the estimated time. They didn't try to up sell me either. More
Excellent Technical Support and advised from Troy. I recently bought new 2016 Toyota Tundra Crewmax two days after the left rear sonar sensor was on all the time everytime you put on reverse. I called I recently bought new 2016 Toyota Tundra Crewmax two days after the left rear sonar sensor was on all the time everytime you put on reverse. I called Troy and explained to him what's happenning, right away he advised me to bring my truck to them to take a look. Upon checking my truck, he directed me to right person and did their thorugh investigation. After an hour they fixed the issue. GOOD JOB TROY. Thanks for helping me even without necessary appointment they solved the problem. More
Satisfaction Achieved! My wife and I purchased our new 4Runner and Rav4 almost 3 years ago from this dealership because of the outstanding effort and consistent message comm My wife and I purchased our new 4Runner and Rav4 almost 3 years ago from this dealership because of the outstanding effort and consistent message communicated by Andrew. Since then, we've taken both our vehicles back to this dealership for regular services including the purchase of winter tires on rims for each. Todd and Troy are both very helpful and willing to answer questions, and strive to provide a "personal touch" when dealing with both of us. We've both used the courtesy shuttle service, and find it convenient and responsive to our needs. Adam is a pleasure to deal with on the shuttle, and is very good about catering his schedule with ours. We are completely satisfied with our experience at Gateway Toyota, and will continue to trust this dealership with servicing our vehicles and will likely purchase vehicles from them in the future. More
Always Awesome They are like family. I've been using this dealership for 25 years. They always keep me up to date on the condition of my car including up coming ser They are like family. I've been using this dealership for 25 years. They always keep me up to date on the condition of my car including up coming servicing needed. Troy, Todd and all the service team have always made me feel welcome and valued. More
Dependable, Reliable Service. We have 3 Toyota's. For the past 10 years Troy and his team have kept them all running smoothly,. I have a daily 200 Km.highway commute so I need a We have 3 Toyota's. For the past 10 years Troy and his team have kept them all running smoothly,. I have a daily 200 Km.highway commute so I need a safe reliable vehicle. The prices for service are reasonable. What is priceless is the feeling of security I get knowing our vehicles have not let us down even in the depths of of an Alberta winter. Thank you Troy and your team for keeping my family and my carpool partners safe. More
New tires and brakes Troy was a pleasure to deal with. He went the extra mile to get my vehicle in for brakes and tires. Thankfully before we get snow. Troy was a pleasure to deal with. He went the extra mile to get my vehicle in for brakes and tires. Thankfully before we get snow. More