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Gateway Toyota

Edmonton, AB

4.1
784 Reviews

2020 103A St SW

Edmonton, AB

T6W 2P6

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784 Reviews of Gateway Toyota

December 31, 2015

Excellent service My appointment with Toyota was excellent, professional and quick. Service was great and quick turnaround. Very friendly staff. I will definitely be ba More

by konradam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Pringle
December 24, 2015

Visited the dealership to repair a radio problem The company checked the radio. They ordered a new radio and which was covered under warranty . My toyota corolla was under ECP . They provided me a r More

by Neidhu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rocky Wiseman, Ruthi Sherman, Rocky Wiseman
December 21, 2015

timely service, honest and open communication Recently brought my highlander in for a check engine light; childcare fell through so I had to bring in my baby boy, not an ideal afternoon to spend a More

by j9goh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
December 19, 2015

Incredible Head Mechanic A few years ago I had an issue with my Lexus SUV that no one could figure out! I took it to Doug at Gateway Toyota and he had the problem all figured More

by lexusowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Dickson, Troy Vinthers, Doug Dickson
December 18, 2015

Out of province inspection work Todd was fantastic on this visit but I was reluctant to go back to this service centre because I received very poor service from another group of emp More

by mamianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Pringle
December 16, 2015

Service Call Scheduled time was met and service was completed as expected. General inspection overview on winter tires resulted in completing the four wheel align More

by Ava Blizz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Gratton, Chris Schulz, Veronica Russell, Troy Vinthers
December 16, 2015

"Great Service!" Took my Venza in for a recall. I got an appointment for a time that was best for me. They did have to keep my car over night because of a complicati More

by Roadrunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Vinthers
December 15, 2015

Up Selling I brought my vehicle in for servicing and agreed to certain maintenance services. My audio system no longer has bluetooth capabilities so I was told I More

by LJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Veronica Russell
Feb 10, 2016 -

Gateway Toyota responded

We've attempted to get in touch with this customer to help rectify the service received and see what we could do for them, unfortunately, they have not responded to our messages and we are not provided enough information through this platform to do an internal search to reach out to the above client. We strive to do our very best to not only offer great service up front, but if there is any issues that arise, we want to rectify them. I hope that anyone reading our reviews realizes that the volume of positive reviews significantly out weigh the negative ones that trickle in, and we do our best to sort things out when issues arise. As previously stated in our private messages to this client, we'd love to talk to you and determine a possible solution. If you would please call us, I'd love to chat and see what we can do. Doris Blanchard Service Manager 780-439-3939

December 12, 2015

First Service with my new truck I got a excellent and professional service for my Toyota Tundra truck at Gateway Toyota. Todd Pringle has an outstanding way to deal with all the pr More

by Max 2770
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Pringle
December 11, 2015

Outstanding service provided by the service team! Doris Blanchard and Troy Vinthers go above and beyond to make their customers happy... Gateway Toyota is lucky to have them!! Keep up the great work, More

by Happy customer 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doris Blanchard, Troy Vinthers
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