
Gateway Toyota
Edmonton, AB
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784 Reviews of Gateway Toyota
Great Service and Staff I was so much impressed by the service and the staff. I got there at at 7:25 AM for the service of my vehicle and they opened up the door exact at 7:3 I was so much impressed by the service and the staff. I got there at at 7:25 AM for the service of my vehicle and they opened up the door exact at 7:30 AM (Punctual). The moment I entered, they (Veronica and other staff) took charge of everything. I was a bit worried as to how and when will I reach at my work place, however they provided me with a courtesy shuttle and LRT tickets to travel to my workplace. I thought I will get my vehicle in the evening, however I got a call that my vehicle is ready by afternoon (very efficient). The courtesy shuttle was already waiting for me on the way back. The shuttle driver (Dan) was also very nice. I was totally astonished when I saw my vehicle was ready to go and it was totally washed and cleaned up for me. There was a noise problem with the suspension mounts. I took a drive and found that they fixed the issue. As a customer it matters alot to me. It was such a nice experience that changed my mind about buying my next vehicle. I will definitely buy my next vehicle (and all the services) from them. I would recommend to all my friends and family to go for Gateway Toyota. I want to say thanks to the entire team for keeping up the good work. More
Exceptional service. My sister received excellent advice and prompt service on her repair. I also got rubber inserts for my Tacoma's wiper blades....free! Troy was profess My sister received excellent advice and prompt service on her repair. I also got rubber inserts for my Tacoma's wiper blades....free! Troy was professional and a pleasure to deal with. More
Excellent Experience! I recently had my Rav 4 into the dealership for some work that needed to be done. All of the people I spoke to were very friendly and helpful. I would I recently had my Rav 4 into the dealership for some work that needed to be done. All of the people I spoke to were very friendly and helpful. I would like to say that Troy was wonderful to me and went above and beyond to meet all of my needs, Would highly recommend having your vehicle serviced here! More
A class act as usual. Service people were personable and professional. It is obvious that they care about their customers and treat them respectfully. The service was compl Service people were personable and professional. It is obvious that they care about their customers and treat them respectfully. The service was completed more quickly than I anticipated. More
Exceptional, good service on my 2001 Sienna Toyota. I received exceptional service on my van, especially by Doug Dixon. He explained the problem in detail and what he had to do to alleviate it. The ve I received exceptional service on my van, especially by Doug Dixon. He explained the problem in detail and what he had to do to alleviate it. The vehicle is running perfectly now. More
Fantastic Service Troy Vinters is professional and very courteous to the customers needs. I have been a Gateway Customer since 1996 and been treated excellent. Will c Troy Vinters is professional and very courteous to the customers needs. I have been a Gateway Customer since 1996 and been treated excellent. Will continue to return for that reason. More
Exceptional Service once again I have changed dealerships from Sherwood Park to here and am always extremely impressed with the service. The woman that has the food kiosk could use I have changed dealerships from Sherwood Park to here and am always extremely impressed with the service. The woman that has the food kiosk could use a little work with her friendliness though! More
Yeah Gateway!! Great service from all I encounter especially from Todd, Troy, and Gerry. Veery friendly and professional. I will definetley return in the near future Great service from all I encounter especially from Todd, Troy, and Gerry. Veery friendly and professional. I will definetley return in the near future. Fast and friendly! More
Top Notch Service We have bough 3 vehicles through this dealership over the past 10+ years and have serviced them all through this dealership. They have always provide We have bough 3 vehicles through this dealership over the past 10+ years and have serviced them all through this dealership. They have always provided fabulous customer service and high quality work. They are ethical in their practices and only fix what needs to be fixed. Particular kudos to Troy; Troy is professional and knowledgeable and strives to ensure clients are happy. It is the trust that this dealership has established over the years (again, numerous times through Troy) that will motivate us to buy our next vehicle through them and continue to have our vehicles serviced by this dealership. More
Battery Problem As always No 1 service, I would not go to any other Toyota dealership. Professional, excellent and quick appointment turnaround. I Love my Toyota R As always No 1 service, I would not go to any other Toyota dealership. Professional, excellent and quick appointment turnaround. I Love my Toyota Rav 4 !!!!!!!!!! More