Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gateway Toyota
Edmonton, AB
768 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
768 Reviews of Gateway Toyota
January 16, 2016
Exceptional Service once again I have changed dealerships from Sherwood Park to here and am always extremely impressed with the service. The woman that has the food kiosk could use I have changed dealerships from Sherwood Park to here and am always extremely impressed with the service. The woman that has the food kiosk could use a little work with her friendliness though! More
by Satisfied Customer
Employees Worked With
Taylor Kaiser, Troy Vinthers
Helpful January 14, 2016
Yeah Gateway!! Great service from all I encounter especially from Todd, Troy, and Gerry. Veery friendly and professional. I will definetley return in the near future Great service from all I encounter especially from Todd, Troy, and Gerry. Veery friendly and professional. I will definetley return in the near future. Fast and friendly! More
by peck bernie 321
Employees Worked With
Gerry Thorne, Troy Vinthers, Todd Pringle
January 10, 2016
Top Notch Service We have bough 3 vehicles through this dealership over the past 10+ years and have serviced them all through this dealership. They have always provide We have bough 3 vehicles through this dealership over the past 10+ years and have serviced them all through this dealership. They have always provided fabulous customer service and high quality work. They are ethical in their practices and only fix what needs to be fixed. Particular kudos to Troy; Troy is professional and knowledgeable and strives to ensure clients are happy. It is the trust that this dealership has established over the years (again, numerous times through Troy) that will motivate us to buy our next vehicle through them and continue to have our vehicles serviced by this dealership. More
by Loughlin Family
Employees Worked With
Troy Vinthers
January 05, 2016
Battery Problem As always No 1 service, I would not go to any other Toyota dealership. Professional, excellent and quick appointment turnaround. I Love my Toyota R As always No 1 service, I would not go to any other Toyota dealership. Professional, excellent and quick appointment turnaround. I Love my Toyota Rav 4 !!!!!!!!!! More
by newfie1965
Employees Worked With
Ruthi Sherman
December 31, 2015
Excellent service My appointment with Toyota was excellent, professional and quick. Service was great and quick turnaround. Very friendly staff. I will definitely be ba My appointment with Toyota was excellent, professional and quick. Service was great and quick turnaround. Very friendly staff. I will definitely be back for future services. More
by konradam
Employees Worked With
Todd Pringle
December 24, 2015
Visited the dealership to repair a radio problem The company checked the radio. They ordered a new radio and which was covered under warranty . My toyota corolla was under ECP . They provided me a r The company checked the radio. They ordered a new radio and which was covered under warranty . My toyota corolla was under ECP . They provided me a ride to home and pick me on time and handed me over the vehicle within 4 hours. More
by Neidhu
Employees Worked With
Rocky Wiseman, Ruthi Sherman, Rocky Wiseman
December 21, 2015
timely service, honest and open communication Recently brought my highlander in for a check engine light; childcare fell through so I had to bring in my baby boy, not an ideal afternoon to spend a Recently brought my highlander in for a check engine light; childcare fell through so I had to bring in my baby boy, not an ideal afternoon to spend at the dealership. Troy in the service department was very empathetic and ensured that our wait was not long for diagnosis. The follow up service my car was in and out within the early hours of the morning. For a mother of 3, speedy service is key; but to leave the dealership and feel as though I've been treated like their own, to have had all the information of the service explained (right down to drawings of the inner workings, ha) that is enough to always bring my vehicle to Troy. Highly recommend! More
by j9goh
Employees Worked With
Troy Vinthers
December 19, 2015
Incredible Head Mechanic A few years ago I had an issue with my Lexus SUV that no one could figure out! I took it to Doug at Gateway Toyota and he had the problem all figured A few years ago I had an issue with my Lexus SUV that no one could figure out! I took it to Doug at Gateway Toyota and he had the problem all figured out and fixed! Since then I have taken all of my vehicles to him for all my car needs. I would recommend him for any problem; you will recieve excellent, professional service worth every dollar. More
by lexusowner
Employees Worked With
Doug Dickson, Troy Vinthers, Doug Dickson
December 18, 2015
Out of province inspection work Todd was fantastic on this visit but I was reluctant to go back to this service centre because I received very poor service from another group of emp Todd was fantastic on this visit but I was reluctant to go back to this service centre because I received very poor service from another group of employees when last there. I will be sure to ask for Todd again next time to ensure good service and will avoid the employees who provided poor service earlier visit. More
by mamianne
Employees Worked With
Todd Pringle
December 16, 2015
"Great Service!" Took my Venza in for a recall. I got an appointment for a time that was best for me. They did have to keep my car over night because of a complicati Took my Venza in for a recall. I got an appointment for a time that was best for me. They did have to keep my car over night because of a complication but everything was handled with expertise. The service was excellent and I would recommend using their services. More
by Roadrunner
Employees Worked With
Troy Vinthers
