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Gateway Toyota
Edmonton, AB
805 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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805 Reviews of Gateway Toyota
March 22, 2016
Excellent Service Troy provided excellent service by reviewing our vehicles' history and recommending work that was required. The work was done in a timely manner and t Troy provided excellent service by reviewing our vehicles' history and recommending work that was required. The work was done in a timely manner and the price was reasonable. This dealership continues to provide an effective service environment with friendly and efficient staff like Troy. The shuttle driver (Wayne Zubiak) was also friendly and on time to pick me up. More
by Bob2011rav4
Employees Worked With
Troy Vinthers, Wayne Zubiak
March 21, 2016
Rock Chip Very good experience. Troy was very polite and courteous and fast. Excellent! He took care of the issue with ease and gave me all the information I ne Very good experience. Troy was very polite and courteous and fast. Excellent! He took care of the issue with ease and gave me all the information I needed to know. More
by John Takla
Employees Worked With
Troy Vinthers
March 21, 2016
Gateway Toyota Edmonton After a long drive, both customer service and our mechanic were professional, polite, informative, knowledgeable and prompt. A pleasant experience f After a long drive, both customer service and our mechanic were professional, polite, informative, knowledgeable and prompt. A pleasant experience for a change! Keep up the good work! More
by eltoro
Employees Worked With
Mike Twidale, Todd Pringle
March 21, 2016
Thank you the initial inspection was not listed on the estimate prepared by Jesse. As a senior on a limited income, I made arrangements at the bank for payment. the initial inspection was not listed on the estimate prepared by Jesse. As a senior on a limited income, I made arrangements at the bank for payment. When I went to pay the bill it was $159.00 more than the estimate. Doris then okayed the original amount of $2423.29. thank you so much More
by gateway
Employees Worked With
Doris Blanchard, Jesse Nebo
March 19, 2016
Friendly and Helpful Staff We went looking for a reliable used car for my 75 year old aunt and Michael Dillon of Gateway Toyota took the time to listen to our needs and kept us We went looking for a reliable used car for my 75 year old aunt and Michael Dillon of Gateway Toyota took the time to listen to our needs and kept us within our budget. Michael was very patient and understand with my aunt which was very appreciated. Never were we pressured during the whole vehicle buying process and never once tried to up sell us. The financial advisors were also straight forward with its too I would have not issues recommending Michael our Gateway Toyota to my family or friends if they were looking for a vehicle. More
by jc28
Employees Worked With
Michael Dillon, Catalin (Cat) Iancu, Kameel Koya, Michael Dillon
March 19, 2016
Service I drive a 12 yr old Toyota van so it is starting to need some work. Every time I have taken my van in for work, ( 3 x in last 2 yrs) the service team I drive a 12 yr old Toyota van so it is starting to need some work. Every time I have taken my van in for work, ( 3 x in last 2 yrs) the service team has been outstanding. Today they were able to squeeze me in to get my brakes done because they were grinding. They even let me speak to a tech on the phone so I could ask a few questions. The prices are competitive with non-dealership repair shops. I get great service, they tell me when work doesn't need to be done - so honest - and the work is always done right. I have dealt with Troy every time I go in and he is so helpful. He really makes sure you understand everything. From the woman at the service desk to the advisor and shuttle driver, everyone is so helpful and courteous. Gateway Toyota is the only service centre I will go to. I am one happy customer! More
by Busy.workingmom
Employees Worked With
Taylor Kaiser, Troy Vinthers, Todd Pringle, Dale Irving
March 19, 2016
The first time to buy new car It's a very good experience for me to buy my first new car. The dealer is very professional and friendly. He is be patient with customers.i will recom It's a very good experience for me to buy my first new car. The dealer is very professional and friendly. He is be patient with customers.i will recommend my friend to gateway Toyota to see the car. More
by Ping
Employees Worked With
Davidson sales, Ivan Tse, David Zhang
March 17, 2016
Excellent Customer Experience! Once again, I was pleased with the helpful and professional service I received at Gateway Toyota regarding my 4Runner. Todd was very knowledgeable, a Once again, I was pleased with the helpful and professional service I received at Gateway Toyota regarding my 4Runner. Todd was very knowledgeable, and has a pleasant, non-pressure manner when recommending what services to perform. My vehicle was ready sooner than expected, the shuttle driver was very nice and on time to pick me up, and the invoice was lower than originally quoted. I was very pleased with the information provided regarding my service, and with the whole experience. I will continue to take my vehicle to Gateway Toyota for all my service needs. More
by Sully
Employees Worked With
Todd Pringle
March 14, 2016
2016 Tacoma great deal Excellent sales and service. They squeezed us in to change out tires on our 2013 highlander while we were picking up the new 2016 Tacoma. Pricing was Excellent sales and service. They squeezed us in to change out tires on our 2013 highlander while we were picking up the new 2016 Tacoma. Pricing was fair and dealing with them was easy. More
by DDA
Employees Worked With
Terry Woodcock, Bob Jeancart, Troy Vinthers
March 14, 2016
Trusted Service ...for my Subaru Gateway took care of me and my 2005 Prius for 7 years. The experience was endearing. So much so that when I purchased my next vehicle [not Toyota], Gateway took care of me and my 2005 Prius for 7 years. The experience was endearing. So much so that when I purchased my next vehicle [not Toyota], I was reminded of the major reason as to why I switched to a Japanese designed vehicle. I had never experienced satisfactory service from Chrysler or General Motors dealerships for the many vehicles (new) purchased since 1972. Even though I no longer have a Toyota, I've been spoiled by the involved way they treated me. Like family, they've shown genuine interest in meeting my concerns. Gateway has carried out the 20,000 km and 30,000 km servicing, delivering to me a washed and somehow improved car. I'd like to continue this relationship. More
by wagonmaster
Employees Worked With
Troy Vinthers
