Freeway Mazda
Surrey, BC
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My experience with purchasing my first car at Freeway Mazda was very comfortable and reliable. All of the staff members that I interacted with were aware that this would be my first time purchasing a car Mazda was very comfortable and reliable. All of the staff members that I interacted with were aware that this would be my first time purchasing a car, and made the process very seamless and understanding. In particular, James, Fui, and Eric were very generous in their service by ensuring that I understood every step of the process, with transparency and honesty. They all worked to acquire me the best arrangement possible, and I felt I could trust their judgements. Overall, I am very thankful to the team, and I look forward to coming back in the future for any services. More
I want to thank the entire team at Freeway Mazda for assisting me with the purchase of a 2016 Mazda CX-3 . I need to share my car-buying experience with everyone :) First contact person was Andrii ( assisting me with the purchase of a 2016 Mazda CX-3 . I need to share my car-buying experience with everyone :) First contact person was Andrii (an online specialist) and he responded quickly via email and text, and he answered my initial enquiry including providing me with the CarFax report of this vehicle. I was excited to see “no accidents” and also confirming the super low-mileage at under 12,000 KMs. Once all the information checked out…. I immediately booked for a test-drive and then I met Ozzy (the Sales Rep.), and he had everything ready for me, with a binder full of information about the vehicle and the Mazda CX-3 ready to go - excellent service! My test-drive went well (like a new car)… next step negotiation. With Ozzy’s help and I submitted my offer to Mr. Peter Herbert (the General Sales Manager) and negotiation went well, and Peter accepted my reasonable offer (and both parties satisfied) and I placed a downpayment and done 👍. Like I said a wonderful car-buying experience. On purchase day, Ms. Yong from the finance department reviewed the extra-warranty available and then I signed all the transfer papers. The receptionist at the front desk - with the most important role… collected my bank-draft with a smile 😊. And Ms. Yong called the ICBC Agent (Simran) and he arrived to the dealership within 10-15 minutes!!! Final person I met with was Artika who reviewed all the vehicle’s features, including the touch-screen settings and also made sure I was connected to Bluetooth before I drove off. The 2016 Mazda CX-3 looked like new…. washed, and with a full-tank of gas!!! I love the rare exterior ceramic metallic (white-silver) colour. If you find a car from Freeway Mazda please stop by for a test-drive and meet the team. You won’t be disappointed 😁 More
I was very pleased with the courteous staff and professionalism at this dealership. Very personable and i would highly recommend. Although we didn't do business, I will be back for anything I ne professionalism at this dealership. Very personable and i would highly recommend. Although we didn't do business, I will be back for anything I need ! More
Great people running a great dealership. Top to bottom friendly people who all care about the customer. friendly people who all care about the customer. More
Outstanding customer experience, We felt valued. Fair pricing, excellent after sale service We would highly recommend Freeway Mazda team to anyone purchasing a new or used vehicle. pricing, excellent after sale service We would highly recommend Freeway Mazda team to anyone purchasing a new or used vehicle. More