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Freeway Mazda

Surrey, BC

4.9
1,492 Reviews

15420 104th Avenue

Surrey, BC

V3R 1N8

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Showing 1,492 reviews

February 14, 2023

I Always receive the best service when I bring my vehicle here. Thank you. Words More

by geordan333
Recommend Dealer
Yes
Employees Worked With
Noah Sidal, Marcus Opmeer
Feb 19, 2023 -

Freeway Mazda responded

Hi geordan333! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it is always a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please come and ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

February 14, 2023

The staff is very friendly and helpful. I’m very satisfied with their service and environment. More

by Saru
Recommend Dealer
Yes
Employees Worked With
Bryan Ticas-Castellanos
Feb 19, 2023 -

Freeway Mazda responded

Hi Saru! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please come and ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

February 13, 2023

Just purchased a used 2019 CX-5. Very friendly and professional Sales Staff. I would definitely return. The whole experience was very pleasant! More

by lvermeer
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, Fui Yong, Terry Cai
Feb 19, 2023 -

Freeway Mazda responded

Hi Ivermeer! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-5 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

February 13, 2023

They are all amazing! They helped us to find our dream car. They are professional and friendly! It’s my best experience of car dealership More

by Phoebexiong
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, Fui Yong, Shaheer Fazil, Terry Cai
Feb 13, 2023 -

Freeway Mazda responded

Hi Phoebexiong! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new MX-5 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

February 12, 2023

Peter Herbert his wonderful team are excellent to deal with—professional, kind, understanding , and caring. You are treated like a family member. I have no hesitation recommending Freeway Mazda. It wa More

by HartCA
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, Terry Cai
Feb 13, 2023 -

Freeway Mazda responded

Hi HartCA! Thank you very much for your kind words and for leaving such a nice message! You are considered family and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Wishing you and your family all the best! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

February 10, 2023

Every time I visit to have my car serviced, I am met with very courteous staff, the service personnel keeps me informed while the car is being serviced. Always a pleasure to be looked after so attentively. More

by L.k.mulvihill
Recommend Dealer
Yes
Employees Worked With
Bryan Ticas-Castellanos
Feb 10, 2023 -

L.k.mulvihill responded

Reviews Profile & Settings Freeway Mazda Feb 10, 2023 L.k.mulvihill Every time I visit to have my car serviced, I am met with very courteous staff, the service personnel keeps me informed while the car is being serviced. Always a pleasure to be looked after so attentively. Message is required. SEND RESPONSE Bryan Ticas-Castellanos Reason for Visit Service Overall Experience Recommended Yes DELETE REVIEWEDIT REVIEW U.S. | Canada About Us Careers Contact Us For Dealers Help Center Car Recalls Privacy Policy Terms of Use California Privacy Notice Accessibility Statement Community Guidelines FAQ Sitemap © 2023 DR MEDIA HOLDINGS, LLC Select Language​▼

Feb 10, 2023 -

Freeway Mazda responded

Hi L.k.mulvihill! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it is always a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please come and ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

February 07, 2023

The service department was great and informative with what was needed to get done with the vehicle. More

by shahir97
Recommend Dealer
Yes
Employees Worked With
Noah Sidal
Feb 07, 2023 -

Freeway Mazda responded

Hi shahir97! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please come and ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

February 07, 2023

Dealership is going down the hill with their service. No more courtesy service and no more wash coupons ... nothing has been resovled .... they need to bring back COURTESY SERVICE and do away with thei More

by Hanif
Recommend Dealer
No
Employees Worked With
Bryan Ticas-Castellanos, Lee Wolff
Feb 07, 2023 -

Freeway Mazda responded

Hi Hanif! Thank you very much for your message and for doing business with us! We are sorry to hear that you are unhappy about the new Car Wash Vouchers that we provide in lieu of actually performing car washes. I will ask Member of the Service Management Team to give you a call to further discuss the reasoning behind the change to Vouchers. Please continue to enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please come and ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

February 07, 2023

Always get great service from this dealership’s service department..always listen to any issues I may be having and deal with it in a timely fashion and keep me informed of whatever needs to be done..very More

by Linagomes
Recommend Dealer
Yes
Employees Worked With
Tommy Li, Harman Basran
Feb 07, 2023 -

Freeway Mazda responded

Hi Linagomes! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it is always a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please come and ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

February 06, 2023

Since CoVid, I will say that the quality of things has definitely decreased. I called and emailed multiple times to make a maintenance appointment and it took 2 weeks before I was able to get in touch wit More

by Farinah.k
Recommend Dealer
Yes
Employees Worked With
Darren
Feb 06, 2023 -

Freeway Mazda responded

Hi Farinah.k! Thank you very much for your message and for doing business with us! We are sorry to hear that you were unable to arrange a Service Visit with ease and that you are unhappy about the new Car Wash Vouchers that we provide in lieu of actually performing car washes. I will ask Member of the Service Management Team to give you a call to further discuss your experience and the reasoning behind the change to Vouchers. Please continue to enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please come and ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

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