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Freeway Mazda

Surrey, BC

4.9
1,492 Reviews

15420 104th Avenue

Surrey, BC

V3R 1N8

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Showing 1,492 reviews

March 17, 2023

I’m so happy I have a Mazda. All the staff is so friendly and knowledgeable. I always feel important after every service More

by Wtracy
Recommend Dealer
Yes
Employees Worked With
Bryan Ticas-Castellanos, Noah Sidal, Marcus Opmeer, Lee Wolff, Harman Basran
Mar 28, 2023 -

Freeway Mazda responded

Hi Wtracy! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it is always a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please come and ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

March 17, 2023

Just a great bunch of employees at Freeway Mazda , always courteous and honest . Service staff to GM More

by dpopovich
Recommend Dealer
Yes
Employees Worked With
Tommy Li, Peter Herbert, Bryan Ticas-Castellanos, Noah Sidal, Marcus Opmeer, Lee Wolff, Harman Basran
Mar 28, 2023 -

Freeway Mazda responded

Hi Popovich! Thank you very much for your kind words and for doing business with us! We are happy to hear that it is always a great experience and it has been a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

March 17, 2023

Every time I visit the service department they provide excellent service. I love how they provide videos of your car and explain in detail what is good and any problems. More

by brendapageot
Recommend Dealer
Yes
Employees Worked With
Tracey Churchill
Mar 28, 2023 -

Freeway Mazda responded

Hi brendapageot! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it is always a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please come and ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

March 16, 2023

Freeway Mazda is excellent company. All stuffs are very friendly. I am so enjoyable with my new vehicle. Thank you so much! More

by teresa
Recommend Dealer
Yes
Employees Worked With
Peter Herbert, Eric Tham, Fui Yong, Reception Freeway, Navpreet Kaur
Mar 28, 2023 -

Freeway Mazda responded

Hi teresa! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

March 16, 2023

I own a 2010 mazda tribute and had purchased their lifetime oil change pacakge. For the past 13 yrs, every visit I had I used the free Basic A Maintenance(8k/4mos) as their lifetime package. Today w More

by shamilakumar
Recommend Dealer
No
Employees Worked With
Bryan Ticas-Castellanos
Mar 28, 2023 -

Freeway Mazda responded

Hi shamilakuar! Thank you very much for your message and for doing business with us! Our Senior Management Team should have already been in touch with you to further discuss your transaction. Please continue to enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please come and ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

Mar 28, 2023 -

shamilakumar responded

Hi Peter Thanks for your response. Unfortunately I haven't heard anything from your senior management other than an email from your service manager pretty much telling me the inspection service no longer exist due to raising cost and if i need to use this service, I would have to pay. Dont think this is really much of a solution. Lets face it, if i have to pay, i would rather take my vehicle somewhere else. I need to stay on top of my maintenance as my vehicle is getting old. We can do the oil and filter change at home! Unfortunately I would be returning to freeway mazda

March 16, 2023

Professional and prompt service from staff. Kept informed of work needed to be done on car. More

by davers321
Recommend Dealer
Yes
Employees Worked With
Noah Sidal
Mar 28, 2023 -

Freeway Mazda responded

Hi davers321! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please come and ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

March 15, 2023

Really nice attention the manayer is very honest I recommend 100 % 1000 Mazda sure located More

by Elias Sánchez
Recommend Dealer
Yes
Employees Worked With
Arnie Riess, Tracey Churchill, Peter Herbert, Bryan Ticas-Castellanos, Noah Sidal, Fui Yong, Marcus Opmeer, Lee Wolff, Harman Basran, Ryan Bai
Mar 28, 2023 -

Freeway Mazda responded

Hi Elias Sanchez! Thank you very much for your kind words and for doing business with us again! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-50 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

March 13, 2023

Fast and friendly service, Tracy and the team provide highest standerd service in the industry, highly recommend! More

by Tz
Recommend Dealer
Yes
Employees Worked With
Tracey Churchill, Peter Herbert
Mar 28, 2023 -

Freeway Mazda responded

Hi Tz! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

March 13, 2023

Nice staff, comfortable circumstances and good service 👍. The best part is they fix the new problem(not sure it was there or caused by the service technician) occured during the service without charging More

by KevinL
Recommend Dealer
Yes
Employees Worked With
Noah Sidal
Mar 28, 2023 -

Freeway Mazda responded

Hi KevinL! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - The next time that you are in for service, please come and ask for me at Reception so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

March 12, 2023

Very Friendly and take time to explain the car and service. Show excellent knowledge of the car. More

by stanyan1
Recommend Dealer
Yes
Employees Worked With
Tracey Churchill, Peter Herbert, Eric Tham, Fui Yong, Reception Freeway, Shaheer Fazil
Mar 28, 2023 -

Freeway Mazda responded

Hi stanyan1! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new MX-5 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca

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