Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Freeway Mazda
Surrey, BC
1,492 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,492 reviews
Helpful March 22, 2023
This was my first experience buying a Mazda and Freeway Mazda was very engaging and professional and if I buy another one I will be going back there. Mazda was very engaging and professional and if I buy another one I will be going back there. More
by jlesmcfarlane
Employees Worked With
Tracey Churchill, Peter Herbert, Shaheer Fazil
March 22, 2023
Having done a bit of research, I decided to trade in my vehicle for a Mazda 3. Tommy was a knowledgeable and personable sales advisor, and I felt I could rely on his expertise to help guide me through the vehicle for a Mazda 3. Tommy was a knowledgeable and personable sales advisor, and I felt I could rely on his expertise to help guide me through the process. I was also assisted by Fui in the Finance department, and she was also very open and patient with me as she explained the various warranties and packages. I did not feel pressured into anything, and was given time to consider them. When I went to pick up my car, I brought my mom with me. Both Tommy and Fui treated her with much respect, and she had no issues with the experience. Within a couple of days of driving my new car, I discovered a minor problem. Rather than have me make a claim, Fui agreed to cover that issue at no cost. I did not catch their names, but the gentlemen at the Service department were also very nice and patient, taking their time to sort out the issues and making an appointment that suits my schedule. Overall, I found this was a very positive buying experience, and I would not hesitate to recommend others to Freeway Mazda. Thanks! More
by RL
Employees Worked With
Tommy Li, Fui Yong
March 21, 2023
First thing. Please change the name. It is not “Ron’s” car. The owner is Cindy.Great service and the team is very professional. Please change the name. It is not “Ron’s” car. The owner is Cindy.Great service and the team is very professional. More
by Roncin2
Employees Worked With
Noah Sidal
March 20, 2023
I always have a great experience with the Freeway Mazda service department. Their SMS and video communications during the servicing are precise and thorough. Much appreciated! service department. Their SMS and video communications during the servicing are precise and thorough. Much appreciated! More
by PL
Employees Worked With
Peter Herbert, Bryan Ticas-Castellanos, Chris Preddy
March 20, 2023
Professional, polite and friendly service. I have been dealing with Freeway Mazda for many years now and have always been pleased with the service. I would recommend this dealership and this c I have been dealing with Freeway Mazda for many years now and have always been pleased with the service. I would recommend this dealership and this crew to anyone. More
by Andrew
Employees Worked With
Lee Wolff
March 20, 2023
I recently bought a used Mazda 3, and found out the steering wheel cover had been recalled for defect. I made an appointment with Freeway Mazda and they replaced quickly with minimal fuss. Altogether m steering wheel cover had been recalled for defect. I made an appointment with Freeway Mazda and they replaced quickly with minimal fuss. Altogether my experience with the staff at this dealership was very positive and I highly recommend them. More
by Steve
Employees Worked With
Bryan Ticas-Castellanos, Noah Sidal, Chris Preddy, Nathan Houston, Marcus Opmeer, Lee Wolff, Harman Basran, Harnam Parhar
March 19, 2023
Lee is awesome! He is always so passionate and helpful at work. I’d love to introduce him to all my friends for service. He is always so passionate and helpful at work. I’d love to introduce him to all my friends for service. More
by KD
Employees Worked With
Bryan Ticas-Castellanos, Noah Sidal, Fui Yong, Nathan Houston, Marcus Opmeer, Reception Freeway, Lee Wolff, Navpreet Kaur, Harman Basran, Harnam Parhar
