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Freeway Mazda

Surrey, BC

4.9
1,492 Reviews

15420 104th Avenue

Surrey, BC

V3R 1N8

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Showing 1,492 reviews

June 01, 2014

A Pleasant Experience We did lots of research and went to many dealerships and in doing that it was pressure sales all the way which made us frustrated. We found a vehicle More

by Neety
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 27, 2014

Great Service Buying your first new car can be an annoying experience as I quickly found out. With so many options and every person in your life telling you what ca More

by TebowFan82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harv Sian
May 19, 2014

Great SUV Freeway Mazda definitely met all our expectations and more in helping us with the purchase of our new Mazda CX-5. Arnie was very knowledgable and effi More

by meboback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnie Riess
May 19, 2014

New Car, Friendly Service! This was my first new car purchase, and George was extremely friendly and very helpful in being able to help me. I got a great new car I have fallen i More

by Alexfrech92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2014

Great service from a down to earth guy Never bought from a dealership before and Brandon my fears of car salesmen quickly dissappear. Brandon was extremely Dow to earth and easy to deal wit More

by Scottperkin77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2014

Great experience! All the staff at Freeway Mazda were friendly, knowledgable, and not pushy at all. It was clear they wanted us to be happy with our choice. Tommy helpe More

by Ngosselin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2014

Great! Harv provided excellent service to me when purchasing my first vehicle through a dealership! Ive always been weary of walking on to a car lot as I've More

by carlyinglis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harv Sian
April 22, 2014

Brandon delivers as promised This is my first time purchasing from a dealership and have been car shopping for over 2 month. Reached out to both the mainstream and luxury brands, More

by dakezhao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 21, 2014

FRUSTRATED CUSTOMER When I bought my CX-9, I have purchased "oil for life" oil changes using synthetic oil and they have been putting conventional oils for my last 3 oil More

by jojo19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Mcinnes
May 06, 2014 -

Freeway Mazda responded

Dear jojo19, We are sorry to hear about your frustrations. We found your file from your user name and you did indeed purchase the synthetic Oil Changes For Life. You still have this on file with us and do not need to pay for it elsewhere. Your Oil Changes are FREE at Freeway and will continue to be as long as you own the vehicle. After further investigation I think the discrepancy was the vehicle you purchased originally came with conventional oil and the service technicians were replacing the fluid with the factory weight and grade. None the less you paid for premium and should have gotten in without any hassles. The credit offered was the retail difference between the two oils. I hope you will consider us next time you need anything for your Mazda. Our apologies, Team Freeway

April 12, 2014

Relaxed customer service, uncompromised. I strolled into the Mazda dealership unprepared to be welcomed by Thai. I had not put much thought into which car i was going to be looking at, but he More

by ArthurChiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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