Freeway Mazda

Great service!!! Made buying a used vehicle very easy. Was recommended by a friend and the customer service was excellent!! Would recommend to my friends and family. Was recommended by a friend and the customer service was excellent!! Would recommend to my friends and family. More

I am from out of town by 7 hours. I recently traded in my 2007 CX-9 GT for a 2017 CX-9 Signature. I dealt with Tracey and Eric entirely by email right up to day of transaction. I was treated so professionall 2007 CX-9 GT for a 2017 CX-9 Signature. I dealt with Tracey and Eric entirely by email right up to day of transaction. I was treated so professionally and with great care. I felt it was a big risk to make a deal 'online'. I couldn't be happier with the deal they gave me for my used car and the purchase of this preowned 'sparkling new' vehicle. Everything was exactly as stated. They emailed me a copy of the agreement ahead of time... So no surprises. Eric explained every detail of the contract, the existing warranty and really helped me evaluate an extended warranty as well. Priceless peace of mind. Tracey caught something that didn't seem right with my navigation/entertainment system and had service dept double check it before I drove the long road home. They installed a brand new navigation card and did an update download. This I know would have been very frustrating to deal with in the Kootenays with no dealer close by. Such excellent care. I thoroughly enjoyed this process at Freeway Mazda. I highly recommend purchasing from here. 1st class all the way. When it's time I will drive back and stay with family and have my servicing done here! Thank you Tracey, Eric, and the awesome service department. See you again. More

On the recommendation of our son who bought a car at this dealership and has his cars serviced here because of the excellent service, we took his advice. We found Arnie and Allison to be very patient and dealership and has his cars serviced here because of the excellent service, we took his advice. We found Arnie and Allison to be very patient and understanding with us as we bought our brand new car. They provided us with excellent service explaining all the features and making sure we were completely comfortable with the car. They answered our questions directly and we found them very professional. We also would like to mention Eric who made the business purchase very enjoyable in fact contrary to the impression we have had about other car dealerships. Optional services were introduced but no pressure was applied which we appreciated. Mazda Canada seems to be selling the product quality and is staying out of "the deal" market which in our opinion is a wise decision as it cheapens the brand. We couldn't be more pleased with the experience and the car we purchased. More

We could not be happier with our purchase and the service at Freeway Mazda. We worked with Arnie and he was great. He answered all of our questions whether we contacted him via phone or in person. He made th at Freeway Mazda. We worked with Arnie and he was great. He answered all of our questions whether we contacted him via phone or in person. He made the experience seamless and easy as possible. No pressure and very honest with us. Thank you, Arnie! More

The salesman I worked with was Tyler Airey. He is relaxed and has a calm persona while also knowledgeable and wasn't pushy at all. Normally if they are in my face it turns me off from purchasing relaxed and has a calm persona while also knowledgeable and wasn't pushy at all. Normally if they are in my face it turns me off from purchasing. In the end I left with a more expensive car simply because he worked with me, showed respect and was patient. Angela Reddy is also great in the financing department so I appreciate her knowledge and time as well More

From the initial visit to discuss availability of the vehicle we preferred to the trade in discussions, all went well. The next day both my wife and I went into the dealership to negotiate price of vehic vehicle we preferred to the trade in discussions, all went well. The next day both my wife and I went into the dealership to negotiate price of vehicle and dealership had already anticipated this request. More

Shout out to Arnie with great service and patience and our big thanks to him for helping us get a great car with no worries. The whole process was just so smooth and not stressful at all. Thanks for such our big thanks to him for helping us get a great car with no worries. The whole process was just so smooth and not stressful at all. Thanks for such great experience with Arnie and Freeway Mazda. More

This dealership is outstanding when it comes to customer service and meeting with me when I went in to buy a new car. They didn't have the exact one on hand that I wanted but they found it fort me...in fact service and meeting with me when I went in to buy a new car. They didn't have the exact one on hand that I wanted but they found it fort me...in fact they upgraded me and gave me a great deal to boot. They weren't pushy in any way and respected my wishes as to what I wanted in a car. I am loving the new car and I thank you all at Freeway Mazda! More

Nice guy and excellent car salesman. He help me through the whole process. understandable person I was really happy that i bought the car from him. the whole process. understandable person I was really happy that i bought the car from him. More

Out of all the dealerships I've been to this is the friendliest and most professional. We have purchased 3 vehicles from this location even though we lived in Burnaby. We've stayed with Mazda vehicles friendliest and most professional. We have purchased 3 vehicles from this location even though we lived in Burnaby. We've stayed with Mazda vehicles not only because they are awesome and fun to drive but also because of the great service and customer loyalty. More