Freedom Ford

Very satisfying We had bought a new Taurus in 1999 from this dealership and are still driving it. The customer service we received now was absolutely outstanding. The We had bought a new Taurus in 1999 from this dealership and are still driving it. The customer service we received now was absolutely outstanding. There was no pressure to purchase and all our questions were answered. More

Freedom Had a 07:30 appointment they had my truck in on time.they had no problem with me supplying my own product. I had a issue with my signal light thought Had a 07:30 appointment they had my truck in on time.they had no problem with me supplying my own product. I had a issue with my signal light thought it was a flasher only a bad light and they were honest and only repaired what was needed. More

Fast and Complete Service Drove up on a Friday afternoon. Looking for a 'Insurance' safety on an RV camper. Took me in immediately. Because of the Camper Van's small size only Drove up on a Friday afternoon. Looking for a 'Insurance' safety on an RV camper. Took me in immediately. Because of the Camper Van's small size only charged me $60. Two hours later I was free and clear. Highly recommend More

Honouring the Deal We purchased our third vehicle from Freedom Ford this past week. There is a reason we keep coming back. Prices are reasonable and the service and att We purchased our third vehicle from Freedom Ford this past week. There is a reason we keep coming back. Prices are reasonable and the service and attention given by all employees is above and beyond. What could have been a very bad situation for us this past week on dealing on a 2016 Explorer Platinum turned into a very positive and happy experience. Our salesman and the managers immediately indicated, "we want to make this unfortunate situation right". They went above and beyond to ensure customer satisfaction. Very pleased with the entire sales crew. More

Great service Great price and service easy and smooth transaction would definitely refer to my friends and family Ed was easy and outgoing , pleasure to deal with Great price and service easy and smooth transaction would definitely refer to my friends and family Ed was easy and outgoing , pleasure to deal with More

Great as always. Great relationship with Roxanne as always willing to help and get things done in a timely manner. Even answers emails after hours to accommodate . S Great relationship with Roxanne as always willing to help and get things done in a timely manner. Even answers emails after hours to accommodate . Service is always completed on time or prior. More

Great experience My recent visit to Freedom Ford to have my vehicle serviced went very well. My vehicle went in on time, it only took about an hour, and the representa My recent visit to Freedom Ford to have my vehicle serviced went very well. My vehicle went in on time, it only took about an hour, and the representative was friendly and knowledgable. More

Purchase seemed to lack urgency Waited two weeks for receipt of vehicle (after deposit). Vehicle message board indicated "perform Service" after leaving the dealership. Have to get Waited two weeks for receipt of vehicle (after deposit). Vehicle message board indicated "perform Service" after leaving the dealership. Have to get checked out at a Dodge dealer (extra expense to me). Air filter was filthy and had to be changed (by me) Obviously not checked by technician. Wonder if an oil change was performed. Andrew Charles did greet us upon entering dealership which was a plus. Body work was required (excellent work). Had to make multiple calls for updates. Not satisfied with length of time it took to receive the vehicle. Would not recommend this dealership. Not a happy camper. More

Oil change and noise in convertible top Aggravating noise/squeak in convertible top on my Mustang seems to have been found/solved. Had it in 3 times for same but it always seemed to disappe Aggravating noise/squeak in convertible top on my Mustang seems to have been found/solved. Had it in 3 times for same but it always seemed to disappear depending on weather. Service advisors are always super friendly, as are shuttle drivers. More

Good Service Experience We found the Freedom Ford service staff to be very friendly and responsive. Our car was ready on time and the work was well done. We found the Freedom Ford service staff to be very friendly and responsive. Our car was ready on time and the work was well done. More