Freedom Ford

Quick service Found out I had a warranty issue and I was able to get the truck in the same day to resolve it. Very friendly and helpful staff Found out I had a warranty issue and I was able to get the truck in the same day to resolve it. Very friendly and helpful staff More

Excellent Customer Service Customer service is great. Roxanne, Cori and the team are awesome. Always a pleasure and the shuttle drivers are fantastic. Thank you guys so much. Customer service is great. Roxanne, Cori and the team are awesome. Always a pleasure and the shuttle drivers are fantastic. Thank you guys so much. More

Excellent costumer service I would like to take this opportunity to express that I'm very satisfied with the service provided. Since the moment I was greeted to receive the car I would like to take this opportunity to express that I'm very satisfied with the service provided. Since the moment I was greeted to receive the car the attention provided cannot be topped anywhere. They didn't limit themselves to what my request was but asked question to better assess my situation at that moment. They arranged the shuttle service and made sure I let them know if they had to pick me up at a different location. The driver, who has served me before, was very friendly. When giving an estimate to the work to be done they made sure I understood what the scope was. All very courteous. More

Disappointed Ford say they will warranty parts and service for 2 years, good luck with that as they find any reason not to.If it was done under any warranty the di Ford say they will warranty parts and service for 2 years, good luck with that as they find any reason not to.If it was done under any warranty the diffinately will not honor their work. Paid for service and they said they would email my inspection, they did not email me and they saved printing a few pieces of paper. When they say they do a inspection they really don't as I have a few items that they always miss and they just give you a check mark stating that they looked at it. Can you imagine they did not even mark down a badly worn out brake cable (plain as day if you look) More

Exceptional Service Both John and Anna were amazing to work with when I purchased my truck. Both very friendly and helpful, actually everyone at Freedom Ford was friendl Both John and Anna were amazing to work with when I purchased my truck. Both very friendly and helpful, actually everyone at Freedom Ford was friendly :) More

Quick Lube Oil Change This is directed to Lisa from the Quick Lube. Fantastic dealings with Lisa as she was very accommodating, professional and just generally a pleasan This is directed to Lisa from the Quick Lube. Fantastic dealings with Lisa as she was very accommodating, professional and just generally a pleasant person. She is dedicated to her job and deserves the best from management! More

Exceptional Service! Hands down the best group of service techs and admin people in the business. Always treated respectfully and always greeted by a professional that tru Hands down the best group of service techs and admin people in the business. Always treated respectfully and always greeted by a professional that truly enjoys their job and making sure the customer comes first. They make it very easy to pass on my experiences to others and hope that nothing ever changes as the quality of work and pride of their work shows thru in every aspect from when you drive in the door ... to when you pick up your keys. Always a pleasure and always look forward to the next visit. More

Regular Matennance Roxanne was excellent,will continue to get all my service work done at freedom!! Very friendly and professional as have been with all my dealings with Roxanne was excellent,will continue to get all my service work done at freedom!! Very friendly and professional as have been with all my dealings with this dealership. Keep up the great work!! More

Best service ever Took my 2015 escape in for service as the battery kept on going dead in at after 3 days and they tested it out and found the battery faulty, no charge Took my 2015 escape in for service as the battery kept on going dead in at after 3 days and they tested it out and found the battery faulty, no charge all under warranty. Simply amazing. Great work guys and gals. The sales department are also fantastic this is the third vehicle I have bought there. Simply amazing people More

Responsive, prompt, helpful and accomodating I live in the NWT and the service despite the distance was excellent, prompt, flexible and professional. All the employees were courteous, helpful, ac I live in the NWT and the service despite the distance was excellent, prompt, flexible and professional. All the employees were courteous, helpful, accommodating and appeared to be insightful and well informed regarding the vehicle, financing and the dealership. I will gladly recommend this dealership to others. More