Freedom Ford

Great on time service Service took less then an hour which was great since they said it could take 1.5. Friendly reception by Roxanne. Updated all my information. Even aske Service took less then an hour which was great since they said it could take 1.5. Friendly reception by Roxanne. Updated all my information. Even asked about a squeaky door which was taken care of. Well worth getting the maintenance package since it took care of it all. Will keep coming back for sure. Thank you Miroslav More

Service Department Great friendly staff very prompt service, vehicle ready when they say no waiting to be looked after. Roxanne and the team there simply great to deal w Great friendly staff very prompt service, vehicle ready when they say no waiting to be looked after. Roxanne and the team there simply great to deal with always a smile. More

Just getting key cut??? It took over one and a half hours to get a key cut at $150.00 plus because of programming charge. I had 5 keys cut for our chevs in the fleet for $110 It took over one and a half hours to get a key cut at $150.00 plus because of programming charge. I had 5 keys cut for our chevs in the fleet for $110.00 with programming. Cory did what she could to get it done sooner but teck had problems with programming computer. More

Always taken care of by Roxanne I brought my '13 Focus ST in to take care of an issue under warranty (VVT sensors/PCM fault) and throughout the whole process my service advisor Roxan I brought my '13 Focus ST in to take care of an issue under warranty (VVT sensors/PCM fault) and throughout the whole process my service advisor Roxanne was helpful and caring as usual. She set me up with a nice rental when I dropped off my car, kept me posted on updates and continue to make me feel like her most important client even though she deals with hundreds of owners. The issue was resolved in a couple days and all is well. I personally feel it's the best Ford service centre in Edmonton based on my experience and it's the only place that will ever work on my car. More

Great price and experience with Arvind I bought a 2016 F150 XLT with Arvind, and the price, and customer service was absolutely phenomenal. Go with Arvind. He is a no xxxxxxxx, here's the f I bought a 2016 F150 XLT with Arvind, and the price, and customer service was absolutely phenomenal. Go with Arvind. He is a no xxxxxxxx, here's the final price kind of person. I compared his quote amongst three other dealers, and his was the lowest. More

Vehicle Service I was well looked after and found the service people to helpful and honest. Service done in a timely manner and efficient manner as well. Was pleasant I was well looked after and found the service people to helpful and honest. Service done in a timely manner and efficient manner as well. Was pleasantly surprised all around More

Excellent Service The dealership understood my concerns and were able to get me in for service on short notice. I was travelling so I did not have an opportunity to pre The dealership understood my concerns and were able to get me in for service on short notice. I was travelling so I did not have an opportunity to pre-book an appointment. The work done was good and on time. More

Great Customer Service Super friendly service from start to finish. I have been dealing with Freedom ford for years and find they run a professional operation while maintain Super friendly service from start to finish. I have been dealing with Freedom ford for years and find they run a professional operation while maintaining a friendly open communication with the customer. More

Vhicle not running properly Problem with our Escape while out shopping. It was not running properly and seemed to be losing power. Immediately went to Freedom Ford and they Problem with our Escape while out shopping. It was not running properly and seemed to be losing power. Immediately went to Freedom Ford and they attended to the problem and gave us feedback along the way while our vehicle was in the shop. We were told exactly what the problem was and it turned out to be a problem that was under warranty. We were back on the road again within an hour or so. Great Service! More

Awesome Service Overall excellent. I have no complaints about Freedom Ford. The people a very friendly and excellent service. Very comfortable waiting room. Awesome a Overall excellent. I have no complaints about Freedom Ford. The people a very friendly and excellent service. Very comfortable waiting room. Awesome atmosphere I wish my salesman was there because I saw a truck I was interested in. But then again maybe it was a good thing he wasn't. More