Freedom Ford

Cori is best service advisor at Freedom Ford i was disappointed the service advisor Knew nothing about my vehicle When i had to explain everything Again after i went overi it with Service Man i was disappointed the service advisor Knew nothing about my vehicle When i had to explain everything Again after i went overi it with Service Manager the day before He could learn more about service From his own staff they do a great Job. More

Service Excellence Continues! When Freedom Ford reassigned its Service Consultants I was concerned if the quality of service in the Freedom Express area would continue - it has, an When Freedom Ford reassigned its Service Consultants I was concerned if the quality of service in the Freedom Express area would continue - it has, and maybe kicked up a notch! Lisa Boersma has the knowledge, experience and customer focus I have come to expect, and leaves me with confidence my Crown Victoria is being well maintained. My vehicle purchases are for long term use, and having a service facility which can competitively help me accomplish that is bonus. Lisa's friendly personality and depth of knowledge about my car is pure bonus! I am happy to continue using Freedom Express for my vehicle servicing. More

Quick fix The techs where very efficient at diagnosing my cars noise even though my description was vague. Ordered the parts nessicary while the office check wi The techs where very efficient at diagnosing my cars noise even though my description was vague. Ordered the parts nessicary while the office check with me for expected time of arrival of parts. And what would be best for me for repairs! Was done quick and workmanship was good! Problem solved! More

Amazing customer service I have been dealing with freedom Ford for years the service there is amazing I would never shop anywhere else and would recommend them to anyone I have been dealing with freedom Ford for years the service there is amazing I would never shop anywhere else and would recommend them to anyone More

good work They did a good job on my vehicle, although I did think the price was a little on the high side for the work that was done. Overall though content They did a good job on my vehicle, although I did think the price was a little on the high side for the work that was done. Overall though content More

EXCELLENT SERVICE POLITE AND PERSONABLE I RECEIVED QUICK AND EXCELLENT SERVICE POLITE AND PERSONABLE FEEL MY VEHICLE IS IN GOOD HANDS WHEN I LEAVE IT WITH FREEDOM FORD FOR SERVICING. I RECEIVED QUICK AND EXCELLENT SERVICE POLITE AND PERSONABLE FEEL MY VEHICLE IS IN GOOD HANDS WHEN I LEAVE IT WITH FREEDOM FORD FOR SERVICING. More

Great on time service Service took less then an hour which was great since they said it could take 1.5. Friendly reception by Roxanne. Updated all my information. Even aske Service took less then an hour which was great since they said it could take 1.5. Friendly reception by Roxanne. Updated all my information. Even asked about a squeaky door which was taken care of. Well worth getting the maintenance package since it took care of it all. Will keep coming back for sure. Thank you Miroslav More

Just getting key cut??? It took over one and a half hours to get a key cut at $150.00 plus because of programming charge. I had 5 keys cut for our chevs in the fleet for $110 It took over one and a half hours to get a key cut at $150.00 plus because of programming charge. I had 5 keys cut for our chevs in the fleet for $110.00 with programming. Cory did what she could to get it done sooner but teck had problems with programming computer. More

Always taken care of by Roxanne I brought my '13 Focus ST in to take care of an issue under warranty (VVT sensors/PCM fault) and throughout the whole process my service advisor Roxan I brought my '13 Focus ST in to take care of an issue under warranty (VVT sensors/PCM fault) and throughout the whole process my service advisor Roxanne was helpful and caring as usual. She set me up with a nice rental when I dropped off my car, kept me posted on updates and continue to make me feel like her most important client even though she deals with hundreds of owners. The issue was resolved in a couple days and all is well. I personally feel it's the best Ford service centre in Edmonton based on my experience and it's the only place that will ever work on my car. More

Service Department Great friendly staff very prompt service, vehicle ready when they say no waiting to be looked after. Roxanne and the team there simply great to deal w Great friendly staff very prompt service, vehicle ready when they say no waiting to be looked after. Roxanne and the team there simply great to deal with always a smile. More