
Freedom Ford
Edmonton, AB
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1,853 Reviews of Freedom Ford
Mysterious a/c The a/c came on seemingly mysteriously by itself. The technician found that the power cord to my gps on the windshield was brushing against the max The a/c came on seemingly mysteriously by itself. The technician found that the power cord to my gps on the windshield was brushing against the max a/c button and that turned on the a/c. Mystery solved. More
excellence again timely, friendly, reasonably priced. waited for our vehicle during an oil change. during the hour we waited we were made comfortable in lounge. a numb timely, friendly, reasonably priced. waited for our vehicle during an oil change. during the hour we waited we were made comfortable in lounge. a number of the sales staff stopped and chatted for a few minutes and we were offered coffee by the manager and 3 sales people. one suggestion: an issue was discovered during our service that would have taken a few minutes and about 40$ to resolve. if we had been informed at that time, we would have asked for it to be added to the days service. instead, we weren't told until after the oil change was finished and now have to make another appointment. not a huge problem but an inconvenience that could have been avoided. More
Blew a tire on my way to work in the morning. The tow truck brought my car to Freedom Ford and dropped it off at 7:00am. Freedom Ford ordered a new tire for my car, and kept me informed regarding The tow truck brought my car to Freedom Ford and dropped it off at 7:00am. Freedom Ford ordered a new tire for my car, and kept me informed regarding the status of the tire. I was able to pick up my car at 4:00pm when I finished work. The service writer I was working with was Eric and he kept the transaction easy and painless. More
Awesome Dealership I have bought two f 150's from this dealership there sales staff are excellent, and do there best to find the ford your looking for at the price you w I have bought two f 150's from this dealership there sales staff are excellent, and do there best to find the ford your looking for at the price you want. Sales staff are great in all types of sales situations and do there best to understand customer needs in difficult situations. There service department is awesome and will always try to get you in for service in a bind, or when your day to day schedule is busy to help keep your Ford going down the road smoothly. If you are in the market to Buy a new Ford Vehicle or service on your existing Ford, Freedom Ford is the is the place to do both. They are a dealership that cares about there customers and do there best to go the extra mile for you. More
Great experience Sales lady Kim valliere was great. Listen to what I want and walked the lot to find it. She did great. Will recommend freedom ford. Sales lady Kim valliere was great. Listen to what I want and walked the lot to find it. She did great. Will recommend freedom ford. More
Great! Would not take my truck anywhere else! Roxanne was awesome! I had shown up first thing in the morning and right away I was taken care of. There was no wait or standing around. Roxanne had Roxanne was awesome! I had shown up first thing in the morning and right away I was taken care of. There was no wait or standing around. Roxanne had later called to tell me my truck needed a seal replaced. She was very quick to book the appointment and made sure I would have my truck back that same day. She had called a couple of times to give me updates about the service. This is the second time dealing with Roxanne and both times she has been great! She has a awesome sense of humor and is very easy to talk to. The whole ford team at freedom ford is great! right from the salesmen that sold me my truck, to the service tecs that work it! More
Happy with the service. Roxanne got me in for my service quickly on very short notice. She was easy to deal with and has a good sense of humor. The truck was ready for pick u Roxanne got me in for my service quickly on very short notice. She was easy to deal with and has a good sense of humor. The truck was ready for pick up quickly. When I needed a shuttle it was there in short notice and the driver was friendly and courteous. More
Brake Fluid Level low alert I took my 2014 ford focus to them to check out why the brake fluid level is low alert kept coming on in my car. When it started it would only do it wh I took my 2014 ford focus to them to check out why the brake fluid level is low alert kept coming on in my car. When it started it would only do it when cold, prior to taking it to Freedom Ford it was happening constantly. Turns out there was a HUGE error happening, one so horrible that my brakes could have stopped working at any time. Thank God that didn't happen! The next day they put in the new park and all is well now, no more annoying alert! More
fast and thorough I was able to get my truck serviced with only a few days notice and when I needed it. Service Advisor was great My vehicle was ready for me in a sho I was able to get my truck serviced with only a few days notice and when I needed it. Service Advisor was great My vehicle was ready for me in a short time.. More
satisfied completely Service was good. Staff courteous, shuttle quick,follow up done quickly. Was reminded by Lisa of the need to make this appointment before it expired Service was good. Staff courteous, shuttle quick,follow up done quickly. Was reminded by Lisa of the need to make this appointment before it expired. Thanks More