
Freedom Ford
Edmonton, AB
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1,853 Reviews of Freedom Ford
Excellent Fast response to request for service. Knowledgeable and friendly service advisor. Estimate of time to complete the service was accurate. Courtesy trip Fast response to request for service. Knowledgeable and friendly service advisor. Estimate of time to complete the service was accurate. Courtesy trip home and back when car ready great value. More
A pleasant experience My car is still under warranty so I thought I might have to fight to prove it but they had me on file and took care of me with issues and even shuttle My car is still under warranty so I thought I might have to fight to prove it but they had me on file and took care of me with issues and even shuttled me back and forth from my home for free. My car repairs where also free because it was under warranty so I can't complain. More
Excellent customer service Yu Chen was an amazing guy to deal with. Very friendly and he took 4 hours on a cold winters day to browse vehicles that worked for me. Very impressed Yu Chen was an amazing guy to deal with. Very friendly and he took 4 hours on a cold winters day to browse vehicles that worked for me. Very impressed and 100% satisfied. Thank you More
Always Accomodating I took my 2012 Fiesta in to have the water pump replaced as it was leaking. Knowing that it was a relatively short fix (for shop op time), I opted to I took my 2012 Fiesta in to have the water pump replaced as it was leaking. Knowing that it was a relatively short fix (for shop op time), I opted to wait for the repair to be completed. When we realized that the repair was going to take longer than we anticipated, a ride was arranged for me to the opposite end of the city, and a return pick up once the repair was completed. Another good experience, friendly advisor, and would suggest people utilized Freedom Ford. More
Always top notch From the time I called until I paid at the Service Desk it was really top notch. Paul, the service writer was very helpful and helped explain what upc From the time I called until I paid at the Service Desk it was really top notch. Paul, the service writer was very helpful and helped explain what upcoming work would be suggested and why it would be needed to be done in a timely fashion. He was great to deal with. More
Great Service I found Lisa at Quick Lube Great, Considerate and Honest. I would recommend Freedom for used, new car sales and for any service or body work more than I found Lisa at Quick Lube Great, Considerate and Honest. I would recommend Freedom for used, new car sales and for any service or body work more than any other dealership. The staff are friendly and listen to your needs. They go out of their way to assist you. More
EXCELLENT SERVICE I always have great service from the service advisors, mechanics and techs. The service advisors ( Cori, Leanne, & Roxanne,Courtney Mireille) are exc I always have great service from the service advisors, mechanics and techs. The service advisors ( Cori, Leanne, & Roxanne,Courtney Mireille) are exceptional, polite, courteous, and very knowledgeable about the business. Love those girls. My Flex is always very well looked after when I go in for service or warranty items. Very well trained staff. More
2016 F150 We were recommended to visit freedom ford by a friend, and were happy with the level of knowledge and care our salesman, Darren, provided us. Even wit We were recommended to visit freedom ford by a friend, and were happy with the level of knowledge and care our salesman, Darren, provided us. Even with xxxx ups along the way of purchasing our new 2016 f150 the team of managers and salesman came through for us. More
Excellent customer service with quality maintenance/repair. I didn't buy my vehicle at Freedom Ford but have been bringing my Escape in for service. The staff are friendly, know your vehicle and provide excell I didn't buy my vehicle at Freedom Ford but have been bringing my Escape in for service. The staff are friendly, know your vehicle and provide excellent service. When I first brought my vehicle in it rattled and always seemed to have some kind of annoying issue. My vehicle is now a pleasure to drive and runs like a top. More
Great customer service So far had nothing besides excellent service They always provide shuttle bus and doing whatever they can to answer all your questions Keep up the good So far had nothing besides excellent service They always provide shuttle bus and doing whatever they can to answer all your questions Keep up the good work! More