
Freedom Ford
Edmonton, AB
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1,853 Reviews of Freedom Ford
All around wonderful experience Yuchen was so friendly amd helpful. Thank you . The whole buying experience at Freedom Ford was incredible. Such friendly amd courtious staff. Wil Yuchen was so friendly amd helpful. Thank you . The whole buying experience at Freedom Ford was incredible. Such friendly amd courtious staff. Will definitely be recommending others to visit you. More
Amazing Service We are repeat customers of Freedom Ford. They never haggle on price. Their trade in values are beyond compare. Please see Dan Gilewich if you would We are repeat customers of Freedom Ford. They never haggle on price. Their trade in values are beyond compare. Please see Dan Gilewich if you would like an honest trade and best purchase price on your vehicle. More
the best for me and our family!!! I have no doubt anytime that when we take our vehicles to freedom ford we get the friendliest welcome ,but most important the best service .Especially I have no doubt anytime that when we take our vehicles to freedom ford we get the friendliest welcome ,but most important the best service .Especially the service advisor on the phone. I give a detailed problem over the phone all the time, and never had a problem with there solution. Definitely give them a 5 star rating in my opinion for the top service right from booking appointments to getting a call back on any problems with the vehicle. Also to the cost and picking up at the end of service. I would recommend freedom ford to anybody that has a had a bad experience anywhere else. will not go anywhere else now freedom ford is for ever!!! #1 More
Professional, helpful and no hassle. I had the pleasure of dealing with Courtney on an issue with my battery on my 2014 F-150. She was very friendly, helpful and had my battery tested wit I had the pleasure of dealing with Courtney on an issue with my battery on my 2014 F-150. She was very friendly, helpful and had my battery tested with results back to me quite quickly. She was also very patient with me while I located some information on the vehicle that I did not have on hand. Definitely a no-hassle experience. Would definitely recommend coming to see her for future service needs. More
Warranty part I brought my car into freedom ford cause my radio and touch screen were both not working, I brought it in they said they diagnosed it but I don't know I brought my car into freedom ford cause my radio and touch screen were both not working, I brought it in they said they diagnosed it but I don't know if they really did, told me it was my APIM module so they said they ordered a new one and I brought my car back when it came in they said they put the new APIM. In my car and nothing works still, then I get a text saying it's not only the module it's my touchscreen that is gone, so I find it highly unlikely that one module going would take out the other module and if they actually trouble shot it how would they not see its both modules and not just one? They had also scratched my car door handle and part of my driver and rear driver door! And they were just gunna play it off like nothing happened nobody told me about it if I Hadden seen it when I was picking up my car I would have been screwed for getting it fixed, it has been a terrible experience and I would never bring my vehicle back to this dealership for the way they treated me and my personal belongings that I work hard for to have More
Easy and friendly sale The team at Freedom ford was very friendly and supportive while working with me about selling my old truck to them and finding the right new truck for The team at Freedom ford was very friendly and supportive while working with me about selling my old truck to them and finding the right new truck for the truck itself and the price I was happy with. More
New Car Purchase The Freedom Ford employees are exceptionally nice to deal with. I returned to purchase a new car from them because of my previous experience with the The Freedom Ford employees are exceptionally nice to deal with. I returned to purchase a new car from them because of my previous experience with the new car sales staff who helped with the purchase of my F150 in 2004. I like the no pressure selling that I believe was instigated by Bob Bentley when he became owner of the dealership.. More
Making vehicle purchasing so pleasurable Have purchased from Freedom Ford previously, very happy with their total package. Everything from sales, service etc.. Would highly recommend to other Have purchased from Freedom Ford previously, very happy with their total package. Everything from sales, service etc.. Would highly recommend to others, and I have, Again thank-you for everything. Terry Jillings More
Excellent service that makes you loyal to the brand. I've enjoyed my near 3 years of ownership with my Focus ST not only because it's an amazing car but also because Roxanne at Freedom is a wonderful lad I've enjoyed my near 3 years of ownership with my Focus ST not only because it's an amazing car but also because Roxanne at Freedom is a wonderful lady. She treats me like family; I feel like she's my cool aunt who I'm happy to trust with my car. She has also gone above and beyond to help me out with any maintenance or service visits. With my most recent maintenance visit I experienced a surprise issue with my car that she confidently helped resolve in a professional and comforting way. She made me feel like her only priority despite servicing other owners. From someone who is also in customer relations I would give her top marks on her ability to remain composed, organized and compassionate. She tells it like it is and does so with great tact and warmth. I had to revisit the next morning at 7 am when the parts arrived to have the issue resolved and she bought me coffee. My car was also the first to be taken care of. It's a small thing and an appreciated gesture of care. This is my first Ford and because of her service it may not be my last. It continues to be a pleasure dealing with her. I recommend every ST owner I know to see her and have nothing but good things to share with others about Freedom. 6/5 stars. More
Dan the man From the very beginning Dan made me feel right at home. I highly recommend him and the entire Freedom Ford team. When purchasing a vehicle there's no From the very beginning Dan made me feel right at home. I highly recommend him and the entire Freedom Ford team. When purchasing a vehicle there's no other place to visit. Do the smart thing, go see the fellas at Freedom!! More