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Focus Hyundai
Winnipeg, MB
122 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 122 reviews
June 09, 2017
A very stress free and pleasant experience. Sales staff were very knowledgeable and helpful. always ready to help with issues that came up and quickly resolved them to my satisfaction. There w Sales staff were very knowledgeable and helpful. always ready to help with issues that came up and quickly resolved them to my satisfaction. There were no hidden surprises in the final price, and there was no high pressure sales pitches. More
by sam
Employees Worked With
allison from parts, Dennis Thoms, Brandyn Lucas, Ian Kendall, Jason McLean
Helpful June 09, 2017
Very please with our purchase We are very happy with our sales experience at Focus Hyundai. We had our questions answered, plenty of time to ourselves to make an informed decision, We are very happy with our sales experience at Focus Hyundai. We had our questions answered, plenty of time to ourselves to make an informed decision, and had great communication from the get-go. Ian was friendly and helpful. Would 100% recommend to family and friends! More
by nicoledawnohh
Employees Worked With
Ian Kendall
June 05, 2017
Very friendly and accommodating! There was a used Hyundai Sonata Hybrid on offer here that I was very interested in. Zak O'Connell was who helped me through my whole buying process. H There was a used Hyundai Sonata Hybrid on offer here that I was very interested in. Zak O'Connell was who helped me through my whole buying process. He was very outgoing and knowledgeable about the vehicle and even the details of care from the previous owners. I went through with the purchase, and would also like to thank Dennis Thomas who helped me greatly with financing. Very impressed with the whole experience and team! More
by Alex
Employees Worked With
Dennis Thoms, Zak O'Connell
June 02, 2017
Excellent Service Everyone was helpful, polite, professional and personable. It was the best experience and service I have ever had. I will continue to go back and wil Everyone was helpful, polite, professional and personable. It was the best experience and service I have ever had. I will continue to go back and will refer family and friends. More
by JLB
Employees Worked With
Jesse Pelletier , Danielle Comeau
May 25, 2017
Parts dept nightmare These guys in parts are disorganized, never return calls, or e-mails. Can't find their butts with both hands. Will take my business elsewhere. These guys in parts are disorganized, never return calls, or e-mails. Can't find their butts with both hands. Will take my business elsewhere. More
by Chinchilla
Employees Worked With
Parts dept
May 12, 2017
Very attentive and Easy to deal with!! From the minute I walked into Focus Hyundai until I drove away with a new 2017 Tuscon, I was impressed with all of the attention to details and sensit From the minute I walked into Focus Hyundai until I drove away with a new 2017 Tuscon, I was impressed with all of the attention to details and sensitivity to buying a car. This is my second car from Focus Hyundai and nothing has changed with their great service and friendly staff. Denis Thoms in Finance was very competent and complete with his paperwork. Jesse Pelletier, the salesman and Brandyn Lucas, the Floor Manager were super friendly and helped me to choose the SUV I wanted and could afford. Couldn't ask for better service and attention. More
by FrOS
Employees Worked With
Dennis Thoms, Jesse Pelletier , Brandyn Lucas
April 08, 2017
Great car and even better customer service! Very friendly and answered all our questions. Stayed late on a Monday night to get all the paperwork done before the promotion ended. Got a great car Very friendly and answered all our questions. Stayed late on a Monday night to get all the paperwork done before the promotion ended. Got a great car for a great price. More
by dlal
Employees Worked With
Jesse Pelletier , Danielle Comeau
March 14, 2017
Would buy all my vehicals at focus hyundai Well after going to 4 dealerships in one day being pushed around. Feeling like I was in a market place in mexico. I ended up at Focus Hyundai. And a Well after going to 4 dealerships in one day being pushed around. Feeling like I was in a market place in mexico. I ended up at Focus Hyundai. And as soon as I walked in it was greetings from everyone and nothing but respect. Jesse made my first brand new vehical purchase an excellent one. Very professional and he knew the vehical from the ground up. Also Brandyn Lucas for the fantastic sreview. Easy to talk and will make buying a vehical easy for anyone! Would like to thank Danielle Comeau in finance for taking her time and anwsering all my questions and taking her time on explaining everything individually, Overall had the best experience at Focus Hyundai. And will be forsure buying my future vehical from this team. Thanks again CODY More
by stmudbug11
Employees Worked With
Jesse Pelletier , Brandyn Lucas, Danielle Comeau
February 27, 2017
No integrity, respect, responsibility, ownership- just shady Called for a 2013 Santa Fe, said it was available. Showed me another said parts were used for another customer's vehicle. Went for a test drive week Called for a 2013 Santa Fe, said it was available. Showed me another said parts were used for another customer's vehicle. Went for a test drive week later on vehicle of interest and bunch of cheats asked me to use my deductible for windshield was cracked, prolonged work for two weeks, as they burnt the paint while buffing scratches. Lied to me repeatedly. Then at the end (on day of purchasing) bumper was cracked and I was offered a free oil change in exchange for signing papers. This same vehicle was later listed for $2,350.00 more than original listing. I have the VIN# and pictures of this 2013 Santa Fe (color is Cabo Bronze) approximately 62,000 kilometers. I was prompted to write this review as some innocent individual was most probably tricked into buying this for far more than necessary. I left the dealership on the note that I will not leave feeling negative energy but hoped they would have learnt to disclose information honestly. I have three pages worth of detailed conversations and mistreatment by this wonderful establishment - going high up as the operations manager as well (who was the one to offer the oil change). What a joke. One star is just so it shows as poor rating otherwise not even worthy of that. Leave a review with contact info and I will contact you. Something has to be done. More
by Raising awareness
Employees Worked With
Dave Fjeldsted, Jesse Pelletier , Dean Peterson
February 21, 2017
Phenomenal Service!! While dealing with a lengthy MPI situation, Jesse was super helpful. From helping me figure out a write off price to checking in on my car to finally While dealing with a lengthy MPI situation, Jesse was super helpful. From helping me figure out a write off price to checking in on my car to finally buying a new one, he was GREAT!! Very friendly, knowledgeable and understanding and was able to help me find exactly what I was looking for!! Even helped me by setting me up with a vehicle while I waited for my write off cheque to come in. He was super quick at responding to texts and any questions I had! I would definitely recommend him for anyone looking to buy a car!! More
by sbuzza
Employees Worked With
Jesse Pelletier
