Fish Creek Nissan

Great experience Found a car I'm very pleased to have purchased (2009 Altima 2.5 SL). Andy is a very personable and knowledgeable sales rep, really enjoyed working thr Found a car I'm very pleased to have purchased (2009 Altima 2.5 SL). Andy is a very personable and knowledgeable sales rep, really enjoyed working through the process with him. Rest of the sales & finance team were equally friendly and professional. No hard sell approach, very patient and oriented to asking your questions and finding a car that's the right fit for you. Like any car buying experience, don't hesitate to ask questions and do your own research on things before you leap to any decisions. That being said, I would highly recommend Fish Creek Nissan if your in the market for a new or used car. More

Shuttle service denied I'm very disappointed with our experience with the service centre today. We have always been offered shuttle service or at least a transit ticket whil I'm very disappointed with our experience with the service centre today. We have always been offered shuttle service or at least a transit ticket while the vehicle was being serviced. We have purchased two vehicles from this dealership and have had all of the servicing done there. I was with my son today and was so surprised when he was told that he would not be provided with a shuttle. The two of us walked to a nearby strip mall to wait for the vehicle to be done. It was -17 degrees and we were not prepared for the weather. In retrospect, we should have called a taxi but didn't realize how cold it actually was until we started walking. Why were we refused a shuttle today? Was it because it was a 24 year old asking for the shuttle instead of someone a little older? I'm not sure the reasoning but it has left us with a negative feeling toward the dealership. We are currently shopping for a vehicle and will probably look elsewhere if this is the dealership's new attitude toward their customers after the sale is complete. And by the way, no one in the service department smiled or was friendly in any way. Just a negative bunch of unhappy people. I couldn't wait to get out of there. More

Vehicle Purchase I purchased a 2013 Infinity EX37 before Christmas 2016 and was very pleased with the service I received at this dealership. Andy looked after everythi I purchased a 2013 Infinity EX37 before Christmas 2016 and was very pleased with the service I received at this dealership. Andy looked after everything. Thanks Andy! More

Worst Service you'll ever experience I bought a Titan in 2007. Fish Creek threatened to void my warranty every time I was in. They even refused warranty on a fully eligible item (took it I bought a Titan in 2007. Fish Creek threatened to void my warranty every time I was in. They even refused warranty on a fully eligible item (took it else where and it WAS under warranty). In 4 years of dealing with them, it ranks as one of the worst multiple experiences of my life. More

Wonderful experience - from sales through to pickup! We very much enjoyed Andy's service and attentiveness. Very knowledgeable, humorous and easy to work with. Dedicated to finding the right solution and We very much enjoyed Andy's service and attentiveness. Very knowledgeable, humorous and easy to work with. Dedicated to finding the right solution and made sure we were taken care of from start to finish. More

Bad approach, horrible customer service The whole process and approach to service at this dealership is off. The three service advisors are sitting at desks and make you feel like you are d The whole process and approach to service at this dealership is off. The three service advisors are sitting at desks and make you feel like you are doing them a favour. I Dropped my car off for service at 9:30 am and by 3:30 I still had not heard back from them. I called at 2 and was told that the car was not even in the shop yet. Arthur did not smile or greet me when I arrived. Was very dry with me and did not give me any feeling of being welcomed. The waiting area is tiny and really cramped. I will not be going back there. More

Andy went the extra mile!! I went to Fish Creek looking for a winter SUV. After starting my test drive with a Murano, then an Infiniti, I found the BMW that I wound up buying. I went to Fish Creek looking for a winter SUV. After starting my test drive with a Murano, then an Infiniti, I found the BMW that I wound up buying. The initial visit lasted close to 3 hours with Andy being very knowledgeable about all 3 vehicles. He also went out of his way to get the winter tires installed for me and registration for the vehicle. All and all it was a very pleasant experience and I would recommend Andy to anyone visiting Fish Creek Nissan. More

Love my car.😊 Best dealership I've been to in years...The salesman was not pushy at all...His only concern was finding us the vehicle that best suited our Families Best dealership I've been to in years...The salesman was not pushy at all...His only concern was finding us the vehicle that best suited our Families needs.We were looking for a long time & The dealership had what we wanted & the price we liked. More

Andy was excellent, knowledgeable, and personable! Andy was an excellent sales person and got us into the car we needed and wanted. He went out of his way to be accomdating and made the car buying proc Andy was an excellent sales person and got us into the car we needed and wanted. He went out of his way to be accomdating and made the car buying process a breeze. All in all, very satisfied! More

Overall experience was Good Car Sales Person, Mr. Andy was well-informed, detailed and helpful. But finance rep dealt like, yes or no on the spot. So selecting vehicle was supe Car Sales Person, Mr. Andy was well-informed, detailed and helpful. But finance rep dealt like, yes or no on the spot. So selecting vehicle was superb experience but take your time when dealing with finances. Overall experience was Good! More