Fish Creek Nissan

We recently visited Alberta on our vacation and rented a Nissan Rogue at the airport for a week. The first couple of days we had the vehicle I thought it was running a bit rough. On the third day I got a m Nissan Rogue at the airport for a week. The first couple of days we had the vehicle I thought it was running a bit rough. On the third day I got a message on the dash that a tire only had 25 lbs of air. We were a long way from the rental company and pulled into Fish Creek Nissan (Damaris Santana) and asked if they could help. She immediately had us pull into a service bay and had all of the tires checked. One tire was at 25 psi and one was at 49psi the front tires were at 47psi and 56psi. and the reason for the rough ride. I would like to thanks Damaris and the folks at Fish Creek for their outstanding customer service and for helping us out. We were quite happy with the Rogue for the rest of our vacation. I am a Nissan customer since 1982 and have owned 2x 200SX, 1 X Micra, and Sentra's in 1990, 1992, 1996, 2000, 2004, 2008, 2013 x 2, and 2022 (which I am driving now) all purchased or leased from Plaza Nissan in Hamilton Ontario who's service is also exceptional. Great to know that when you are a Nissan customer, you have a friend along the way. Thanks again! Mark Vecsey mvecsey@outlook.com More

Fish Creek Nissan and Derrick (Service Advisor) always provide exceptional customer service and always offer a listening ear to any of our concerns. I will recommend Fish Creek Nissan to anyone within the provide exceptional customer service and always offer a listening ear to any of our concerns. I will recommend Fish Creek Nissan to anyone within the radius of Fish Creek Nissan. More

Had my car tires changed to Summer tires & serviced my car ready fir Summer driving. Steven Easdon was my service Manager as usual he gave me Excellent service. car ready fir Summer driving. Steven Easdon was my service Manager as usual he gave me Excellent service. More

Amazing dealership quick courteous service They let us know every detail on what they work on our car. know every detail on what they work on our car. More

I've been going to Fish Creek Nissan for the last 6 years. The staff and mechanics are outstanding! They make sure that my vehicle and I treated with the utmost care. years. The staff and mechanics are outstanding! They make sure that my vehicle and I treated with the utmost care. More

I booked in my Micra, just to have the new key set to my car - despite the receipt I shown them af payment for key April28. They wanted to charge me $477 for the job!!!! Had to fight and get angry to only p car - despite the receipt I shown them af payment for key April28. They wanted to charge me $477 for the job!!!! Had to fight and get angry to only pay the $101 that they originally quoted me in April. I know they are busy, but I am upset. What if I was just another ignorant elderly lady? Have been a customer for more than 10 years and highly praised your service. In the past! More

Good service and good service advisors. Treated well, Steve is very good at his job. Treated well, Steve is very good at his job. More

Lousy service department. I’ve called, emailed, and online chatted about a quote for brake repair and not a single peep from them. You would think a simple request like that w I’ve called, emailed, and online chatted about a quote for brake repair and not a single peep from them. You would think a simple request like that would take only a few minutes to get an answer on. I also checked this dealership on the BBB Calgary website. They’re not accredited and their last rating is C- More

Overall staff were very friendly and personable. Staff were also very helpful to address any concerns I had. The only thing i was a little uncomfortable with was my keys being left on the dash o Staff were also very helpful to address any concerns I had. The only thing i was a little uncomfortable with was my keys being left on the dash of my open vehicle after work was done. I’ll just have to request they are left at the counter next time More

Horrible customer service! They had my car for over two day with no communication, no information, or an attempt to reach me. When I finally got a hold of them (after multiple They had my car for over two day with no communication, no information, or an attempt to reach me. When I finally got a hold of them (after multiple phone calls and multiple voicemails) they mentioned they will call me back (which they never did). Finally on the second day, they mentioned I “missed my appointment” when in fact they did not check the drop off box, and they were making out as it was my fault for missing an appointment. They mentioned they might be able to look at it at if they have time. My car was ready after two days at the end of the second day. To reiterate they had my car for over 35 hours. More