Finch Chevrolet Cadillac Buick GMC

Craig and Jordin are exceptional to deal with on a professional level and made my purchase experience very smooth. First class service all around, I would certainly refer both in the future without a professional level and made my purchase experience very smooth. First class service all around, I would certainly refer both in the future without any hesitation. Great work! More

A few months ago our 2005 Yukon Denali was Stolen. We've always loved the GM brand but wanted to step up to a Cadillac and decided on an Escalade. We viewed one online that was at the Finch Dealer in We've always loved the GM brand but wanted to step up to a Cadillac and decided on an Escalade. We viewed one online that was at the Finch Dealer in London and sent an email. Craig Stott answered our inquiry with high professionalism and invited us to come take a look. Upon meeting Craig he was very personable with us and made us feel confortable right from the get go, not rushing anything and really allowed us to take our time. This was great because purchasing a vehicle can be frustrating and stressfull at times but not with Craig. He really exceeded our expectations. The Escalade was in amazing condition except a few minor paint blemishes on the hood and front fenders. I really wanted this taken care of. This is when I met their used sales manager, Vince. He was very freindly and understanding of my concerns with the paint. Vince and I came to an agreement on the paint issues being taken care of and I walked away feeling pretty good. A few days later Craig called me to inform that the paint shop was concerned about the paint not blending and fading in properly so they painted the entire front end, FREE of charge!!! I was blown away!!! They really stepped up!!. What dealer does that?? The whole experience was fantastic and even the General Manager, Jordin Finch, had a hand in the deal. I was impressed on the fact that no matter what concern I had they were all open and willing to help solve them. A few days after I left the dealership with the escalade I ran into a few minor issues. These were promptly taken care of by the Finch team. I would definitely recommend anyone to check out Craig Stott and the Finch team on Wonderland in London, Ontario. I'll be back for my next vehicle purchase. Thanks again guys! Dan B 2007 Cadlilac Escalade 140,000km $21,900 More

I would like to thank Finch Chevrolet/Cadillac, and particularly Mark Klein for the world class level of service provided when purchasing my new Escalade. Mark and his team exceeded my expectations w particularly Mark Klein for the world class level of service provided when purchasing my new Escalade. Mark and his team exceeded my expectations when they found the EXACT car I requested on the other side of the country and brought it in for me. The level of professionalism, knowledge and friendliness cannot be found everywhere, but I assure you it can be found at Finch Chevrolet/Cadillac with Mark Klein. I look forward to many more future transactions with Mark. Great job! More

Craig Stott went above and beyond to help me get into my used Chevy Aveo. After our car had been thru safety inspection he insisted on getting us new tires as the ones on the car were enough to pass the tes used Chevy Aveo. After our car had been thru safety inspection he insisted on getting us new tires as the ones on the car were enough to pass the test but on their last legs. Craig was very helpful and friendly, I would recommend this dealership to anyone in the market to buy a car. A1 experience!!! More

When I wanted to buy a smaller vehicle than my Buick Allure, I contacted the dealership through an email. I'd bought a car there before but the salesman I had dealt with was no longer working there. Allure, I contacted the dealership through an email. I'd bought a car there before but the salesman I had dealt with was no longer working there. The dealership is a distance from my home but since I'd dealt with them before and was satisfied with their service, I felt I would make the effort to drive a little farther. Craig Stott was the first salesperson to respond with an email and he asked all the right questions; like what size of car I was looking for, price, new or used etc. Then he asked me to call him at the dealership the following day so we could set up an appt. I'd never worked with Craig before but he made me feel very comfortable and I felt I could trust him right from the start. He arranged for me to take a couple of cars home overnight so I could try them in different situations for parking etc. The first one, a Buick Verona, though a beautiful car wasn't right for me so I tried a Cruze that had just come on the lot. It was a little red 2011 job that I liked right off the bat. I took it home and knew it was the car for me. Craig made sure I was comfortable with the car and price. I traded in my Allure and I think got a fair trade-in for it. I would recommend Craig and Brian Finch to anyone looking for a car. My son is looking to buy a used car soon and I'll go with him to see Craig when the time comes. When you find someone you can trust and rely on, you recommend him to others and go back yourself. When it's time to trade in my Cruze, I'll be contacting Craig. More

It was a long and hard search for my very first new car. At only 18, I wasn't very educated on financing, sales, or anything included in buying a new car. At Finch, I walked in not too sure what to expect. At only 18, I wasn't very educated on financing, sales, or anything included in buying a new car. At Finch, I walked in not too sure what to expect. Everyone in the facility was incredibly friendly, offering drinks, seats, comfort and confidence. Craig Stott was my sales representative, and he was absolutely fantastic. He did not push me to buy or accept anything I was not comfortable with, he gave me the advice, knowledge, answers and help I needed in making my experience perfect. In the end, I bought myself a new car. Craig made sure I was absolutely satisfied as a customer when it came to prices, deals, showing me how the car works, and ensuring I was satisfied with my (massive) purchase. It was a wonderful experience, and I definitely recommend Finch, and Craig Stott not only for your first car, but for all of them. Thanks Finch & Craig, you guys rock! More

Just purchased my fourth vehicle from Finch. ALways amazed by the level of professionalism. Once again, dealt with Craig Stott...would definitely recommend him and the entire staff amazed by the level of professionalism. Once again, dealt with Craig Stott...would definitely recommend him and the entire staff More

My experience at Finch Chev was amazing! I dealt with Craig Stott the sales person. Very friendly guy down to earth. Made buying my new car a great experience. I bought a 2013 Cruz Lt turbo, very pleased Craig Stott the sales person. Very friendly guy down to earth. Made buying my new car a great experience. I bought a 2013 Cruz Lt turbo, very pleased and happy with my perches. I also dealt with Toufic and Anya for the financial part of the deal and was also very happy with the level of customer service I was givin! They helped me understand everything I needed with the deal and with getting my car insured. I will be recommending any of my friends wanting to buy a gm to this dealership. More

I sent an inquiry about a slightly used CTS-V late on Saturday night thinking i might get a response on Monday. To my surprise i received an email back that night from Craig assisting me with info i had Saturday night thinking i might get a response on Monday. To my surprise i received an email back that night from Craig assisting me with info i had about the car. He was very knowledgable and had top notch customer service and i had to go away for a week and he kept in contact without being pushy and shot a short video for me as i live in Calgary and could not see the car up close. As soon as i decided this was the car for me, he got me in touch with Richard in financing and got the deal done quickly. Just waiting to sign the paperwork at a local bank and the car will be shipped out to me asap. Thank you Craig for your professionalism and friendliness and if i ever need another car, you will be the first one i contact! Julian Forster More

craig was very professional and courteous. he had contacted me 3 times when he found the type of car i was looking for. he was not at all pushy, which would have caused me to leave without buying fro contacted me 3 times when he found the type of car i was looking for. he was not at all pushy, which would have caused me to leave without buying from this dealership. More