Erinwood Ford

Flat tire My wife viewed a used Escape with George Wang, sales person, who was very polite and non aggressive which we prefer. When we left the dealership I no My wife viewed a used Escape with George Wang, sales person, who was very polite and non aggressive which we prefer. When we left the dealership I noticed I had a flat tire. I went back in to Erinwoodford to see if they had someone who would be able to assist us with repairing the flat. Brad Cruikshank, the Sales Manager came out to my car with a pump in order to get some air back in the tire. While the air was pumping he ran down the road to their service dept. to see if they could take my car in and repair the tire. He ran back and said they could do it. So once enough air was in the tire he drove the car down to the service bay. Then he went on his way back to his job and we waited for our tire to be repaired. Within a half hour the repair was done. I asked how much I owed them and they said no charge which was totally unexpected. When i was looking at the escape they said that customer satisfaction is uppermost and I believe them after this, and still no pressure to buy from them. More

amazing experience. Came to Erin wood Ford to buy yet another vehicle with my boyfriend. This is my 5th purchase from Erinwood Ford and all I can say is: my experiences g Came to Erin wood Ford to buy yet another vehicle with my boyfriend. This is my 5th purchase from Erinwood Ford and all I can say is: my experiences get better everytime I go. I have been dealing with Martin and Robyn for years with every purchase and will continue to purchase every vehicle from this dealership. Martin and Robyn both are extremely knowledgeable in what they do and the products they sell. They are an absolute joy to work with and I would recommend them and Erinwood Ford to anyone looking to buy a ford product. More

Great people and great service My husband and I just bought our 1st new car, we were looking for the best deals and decided to it would be with Ford. Once we got at Erinwood Ford Ma My husband and I just bought our 1st new car, we were looking for the best deals and decided to it would be with Ford. Once we got at Erinwood Ford Martin, who was referred to me, was very friendly, super knowledgeable and very competent. We are very happy with our purchase and this will not be our last new Ford, for sure! Thanks Martin. More

Honest and friendly service I visited Erinwood Ford last month to help my girlfriend with her search for a 2015 Ford Focus to lease. Victor Chacon was the Sales & Leasing Consul I visited Erinwood Ford last month to help my girlfriend with her search for a 2015 Ford Focus to lease. Victor Chacon was the Sales & Leasing Consultant who helped us. His sincere and friendly service helped ease my girlfriends nerves (as this was her first new vehicle lease or purchase) and the pricing offered was very fair and more competitive than other Ford dealerships we had visited in Oakville and Burlington. I recommend this dealership to any looking to purchase or lease a Ford vehicle, and can't speak highly enough of Victor Chacon's friendly and professional service. A+ More

Best experience buying a new vehicle Couldn't have asked for a better experience buying a vehicle. Martin was extremely knowledable about the vehicles and was very helpful in getting us w Couldn't have asked for a better experience buying a vehicle. Martin was extremely knowledable about the vehicles and was very helpful in getting us what we wanted. His salesmanship is commendable and beyond par. I will definitely be coming back to see him. Robyn helped us with everything we needed from warranty to maintenance. Again, extremely knowledgable about the product and the services she was offering. Couldn't have done it with her or Martin. Thank you very much the both of you and Erinwood Ford for this wonderful experience. Will definitely be coming back. More

Wonderful Experience !!! I had a great experience at Erinwood Ford with the purchase of my new F150. What first lead me to Erinwood was one of the best user friendly websites I had a great experience at Erinwood Ford with the purchase of my new F150. What first lead me to Erinwood was one of the best user friendly websites I have seen. Lots of actual pictures and good descriptions of inventory. I went to the lot to look at the inventory ,lots of selection able to walk around freely. Next sent my email questions to Martin Menzies, he answer all my questions quickly without having to have me come to the dealership. I thought this was amazing. When I went into the dealership to meet Martin the first impression was comfortable, welcoming vibe in the show room. As I met Martin I was put to ease very quickly. Martin explained everything to me clearly stayed patient throughout. Completed the purchase, met Carol she explained all I needed to know in a very clear understanding manner. Thank you Martin for making my experience a comfortable and relaxed. Delivery of my new F150 was efficient and Martin help setup the electronics went through the different features. This was an awesome experience at Erinwood Ford, left the lot with smile ear to ear driving away in my new truck. Would have no issue recommending Martin & Erinwood Ford to others. More

Great Service with Friendly People! Recently purchased a new Ford Escape with the help of Martin Menzies, who was nothing short of fantastic! He gave clear and informative answers to all Recently purchased a new Ford Escape with the help of Martin Menzies, who was nothing short of fantastic! He gave clear and informative answers to all of our questions, and really went out of his way to ensure that we got the best deal possible. Would definitely recommend him and his dealership to anyone interested in buying a new car! Thanks a lot Martin! More

Erinwood Ford Rocks! These guys are a breath of fresh air when it comes to car dealers. It is the second time that we purchased a vehicle from this dealer and we will keep These guys are a breath of fresh air when it comes to car dealers. It is the second time that we purchased a vehicle from this dealer and we will keep going back. Their sales, service and staff are friendly and professional . You feel comfortable spending your hard earned money here! Of particular mention is Chevon Jackson who is a fantastic sales person. Keep it up guys! More

Amazing service from Martin Menzies at Erinwood Ford! I had an amazing experience at Erinwood Ford, Thanks to Martin Menzies. He was efficient, friendly and patient. He answered every question I had and e I had an amazing experience at Erinwood Ford, Thanks to Martin Menzies. He was efficient, friendly and patient. He answered every question I had and explained everything I needed to know. I would recommend Martin Menzies and Erinwood Ford to all my friends and family. Thanks again Martin Menzies for my 2015 Focus ST. I love it! More

Great people, huge inventory, completely satisfied customers We have been to Erinwood Ford just to test drive an Escape after couple weeks of searching for the best SUV for our family. In fact my wife has test d We have been to Erinwood Ford just to test drive an Escape after couple weeks of searching for the best SUV for our family. In fact my wife has test drove 5 different equal competitors (including CRV and RAV4) and 2 compact cars in the market. She wasn't really satisfied any of them. When we got there on a Sunday afternoon dealership was pretty busy no one was available. After couple minutes Brad C. approached us in the parking lot he has qualified our needs in minutes while walking around the cars. Dave G. brought us keys and the plate for the ride and he let us drive alone. Where should we go? Is there a designated route? NO. All he asked for my wife's drivers licence. No phone, no address. He said "Enjoy the ride, try to come back before we close!" After 15-20 min. ride she was completely satisfied both the comfort and performance. Not to mention all those features some of them were not even an option in the competition. (Just a note; please do check rear view camera brightness and back up sensors with competitors) We made an offer and it was honoured by Nick P. after a beneficial and reasonable negotiation period. Next day follow up call and confirmed delivery date and time. Thanks to Dave, he picked me up from our address for scheduled delivery. Everything was as promised. In fact Carol has printed out second bill of sale to show the difference for an extended warranty. No push, just recommendations and professionalism. Overall it was a great experience for car buying. Highly recommended dealership. More