Erinwood Ford

They first tried to scam me then they wasted my time SELIM KALOSHI in the last week I went this week to trade my 2014 truck for a 2016. I met my previous sales person Dave Giovanni and we found a 201 SELIM KALOSHI in the last week I went this week to trade my 2014 truck for a 2016. I met my previous sales person Dave Giovanni and we found a 2016 F15 which I really liked. After test driving we went in his office and we worked out the trade with their offer. The new truck price was $40,930 + plus my add ons like remote starter ... We did all the paperwork and because i had an appointment i had to leave and come back within 2 hours. Dave obtained my credit card information to get a deposit. After I finished my appointment, i went and met with Dave as agreed and when i met him he told me that he wanted $3,750 more for the truck alone. I got very upset asking him why he changed the price. He told me that he can't do anything and if I wanted to have the truck then i must pay $3,750 extra. I told Dave why he didn't call me before i went back which i drove from Toronto to meet him so I would not waste my time. I asked him that the deal must go as we had agreed, he invited Nick his manager and when Nick came he first tried to brainwash me saying that there was a mistake in the pricing before. I asked Nick to explain why they advertised it ther for the amount we had agreed. I told them that the deal must go as agreed then Nick & Dave called someone and they came with a counter offer for me to pay $2140 instead of $3750 extra. Because I really liked the truck I agreed even though I got ripped off. We again did all the paper work, paid deposit and went home. Next day a lady by the name Robin calle me and said i am not approved for the new truck. I told her that I need a letter stating why i am not approved and she said Dave should give me that letter. I tried calling Dave many times throug main line and his cellphone and he wouldn't answer. Then i used different way to reach him and i called Dave with a New York phone number which i have. As soon as i called him Dave answered and i told him it was me. I first asked him why he doesn't answers me when i call him with my cellphone and he said he was busy for few hours. Then I asked Dave to help me get my deposit back and the letter stating why i am not approved. Dave said I need to go to his office and ask for a manager so i can get my deposit and the letter because he was busy. Finally BRAD, the sales manager came and he gave my deposit back. I don't recommend anyone to shop here but if anyone shops at this dealer then be very careful because these people are professional scammers. Once they know you like a vehicle then they will twist the price and brainwash you and scam you. More

Finally a fantastic experience From the time I was introduced to Steward till the time I drove a way in my new truck it was a great experience. Joe was very helpful with picking the From the time I was introduced to Steward till the time I drove a way in my new truck it was a great experience. Joe was very helpful with picking the right truck for me .. I will pass all positivity of the experience onto my friends and colleagues .. Thanks for making it easy!! See you in 2-3 yrs for a newer model.. Cheers Paul Currie GrassWorks:Landscape Maintenance More

Great Service They gave us great and quick service. Our sales rep was very helpful and gave us a great price. We would definitely recommend Erinwood Ford to our fri They gave us great and quick service. Our sales rep was very helpful and gave us a great price. We would definitely recommend Erinwood Ford to our friends and family. More

No pressure, outstanding . Shopping for a car is not an easy task given all the choices and prices. Joseph Ghafari was extremely helpful and informative, his low pressure style Shopping for a car is not an easy task given all the choices and prices. Joseph Ghafari was extremely helpful and informative, his low pressure style was different and compels me to come back to him when I am ready to make a purchase. Hard to find sales people like Joseph in this industry. More

Another Seamless Erinwood Ford Leasing Experience I get a new lease about every three or four years. I was not particularly satisfied with other dealer experiences in the past especially being in the I get a new lease about every three or four years. I was not particularly satisfied with other dealer experiences in the past especially being in the sales industry myself. A few years ago I was recommended by a client to use Mark Maguire at Erinwood Ford and that worked out really well. With my old lease up I didn't even think of going elsewhere and worked with Mark again to get my next vehicle. He was still super knowledgeable, professional, perfectly upfront about everything and you know he has the client's interest at heart. My situation had a few extra things to work out with new vanity plates, a name change and with the end of lease of the other car being over before the new car would be done at the factory. He made sure all the details came together smoothly -- I know he and Robyn Barrett were working hard behind the scenes, that is for sure. It was a very solid and efficient team effort to make closing day easy for me. And there were some extras put into the deal that I hadn't asked for and so that was above and beyond what was expected. Thank you Mark for getting me into my new 2016 Ford Explorer. I love it! I highly recommend Mark, Robyn and the Erinwood Ford dealership team. More

Absolutely fantastic! Stewart and Kyle made a fantastic team. We identified possible options with Stewart, and Kyle spent the time to go through each one with me. No ha Stewart and Kyle made a fantastic team. We identified possible options with Stewart, and Kyle spent the time to go through each one with me. No hassles, no wasted time, just focused on getting the right vehicle for my needs, as quickly as possible. This is my second vehicle from Stewart and Erinwood Ford, and it most certainly will not be my last! More

Great Guy Thanks Ali for the wonderful experience I had at your work place, Erinwood Ford. I loved your professionalism and honesty. I was so humbled by your th Thanks Ali for the wonderful experience I had at your work place, Erinwood Ford. I loved your professionalism and honesty. I was so humbled by your thoughtfulness, humanness and gentle nature. You are real salesman. Ironwood Ford is lucky to have your kind of person. I remain grateful and see you soon. More

Not planning to buy a car today We were just planning to start looking for a used Ford Escape to see what is available. Instead, after meeting Roxy Yeung, and having a test drive we We were just planning to start looking for a used Ford Escape to see what is available. Instead, after meeting Roxy Yeung, and having a test drive we ended up buying a car that same day. Roxy's enthusiasm and willingness to go that extra mile on our behalf was infectious and resulted in a very fun experience. Chris and Nick, the managers were equally solicitous of our concerns and removed any doubts we had about purchasing a used car. When we came to pick up our car 3 days later, it had been detailed and prepared exactly per our agreement. We will not hesitate to buy another used car from such an honest and friendly team of people. More

Wonderful Experience Chevon make the whole process smooth and easy. The nicest salesman I have ever had the pleasure of working with. I look forward to many, many new ford Chevon make the whole process smooth and easy. The nicest salesman I have ever had the pleasure of working with. I look forward to many, many new ford thanks to Chevons hospitality. More

Erinwood Ford We took delivery of a Titanium Edge last week on Graham's recommendation without even test driving it. That speaks volumes about trust and our decade We took delivery of a Titanium Edge last week on Graham's recommendation without even test driving it. That speaks volumes about trust and our decade plus relationship. And Graham has never failed us on professional advice, post-care and servicing issues. Our thanks also to Robyn Barrett for expediting paperwork with a smile as only she can on a busy Friday. More