Erinwood Ford

SERVICE IS EXCEPTIONAL I had my F150 in for service. Chris Scott as my regular service advisor provided exceptional service and advice. He kept me informed as work was done I had my F150 in for service. Chris Scott as my regular service advisor provided exceptional service and advice. He kept me informed as work was done and advised / recommended what was necessary and also what wasn't necessary. I have the utmost confidence in Chris and the service department at Erinwood. They have always gone the extra mile. More

Easy to deal with Was able to negotiate the price down about $1000 on a $16000 vehicle. The requested repairs we completed as stated on the contract along with a seat Was able to negotiate the price down about $1000 on a $16000 vehicle. The requested repairs we completed as stated on the contract along with a seat repair that was seen after the contract was signed. (Thanks Joe) The only issue I had was the warranty is a 30 day or 2000km 50/50 power train only with the work being done at their shop. I never had an issue but would be nice if they backed the used cars they sell a little better without having to buy an extended warranty. Over all the experience was awesome. More

Amazing Sales and Dealer experience To say I am thrilled that a friend and associate of mine sent me to Erinwood Ford for my recent lease of a 2017 F150 would be a massive understatement To say I am thrilled that a friend and associate of mine sent me to Erinwood Ford for my recent lease of a 2017 F150 would be a massive understatement. My expereince with Martin and the related individuals navigating my lease from beginning to driving away was the definition of proffesional. I would (and already have) reccomended this dealer to numerous friends, family and associates- it was easy to see why Erinwood is rated #1. I am ecstatic with the vehicle and consider myself knowledgable and proficient with the numerous features it offers thanks to Martin and everyone at Erinwood. On a final note as someone who has been in the car business for 20-plus years it was extrmely refreshing to deal with Martin who gives an immediate "master of his craft" impression and constantly maintained a very laid back, informative, and not pushy whatsoever approach, ultimately perfectly delivering the exact vehicle I was hoping for while staying within my budget. As I said previously I have already highly reccomended this dealer- and will continue to do so- and will return in the future for repeat business 100% Sincerely, Wes Churchill More

Warranty Repairs Gillian's support during some long term warranty Repairs was exceptional. She followed up with Ford headquarters weekly and provided prompt updates. W Gillian's support during some long term warranty Repairs was exceptional. She followed up with Ford headquarters weekly and provided prompt updates. Will always continue to purchase and maintain vehicles at this dealership! More

Quick and painless Chevon was great to deal with he showed exceptional customer service. He was very polite and exhibited a willingness to help me select the right car f Chevon was great to deal with he showed exceptional customer service. He was very polite and exhibited a willingness to help me select the right car for me. He came highly recommended by a good friend of mine that Chevon had sold a vehicle to. I would highly recommend Chevon to anyone looking to purchase a vehicle. Keep up the good work Chevon More

Best buying experience ever Raj Sumra made purchase very easy. Made me feel like I was the only person on his radar. Deal was made by telephone. No surprises at signing. No press Raj Sumra made purchase very easy. Made me feel like I was the only person on his radar. Deal was made by telephone. No surprises at signing. No pressure. Will be the place to purchase next vehicle. The property itself was awesome. Ownership should be extremely proud of themselves! More

Excellent is the word the word that describes it best I rate my experience excellent as I was treated with listening ears from the moment I walked in. Orlando took his time to hear what I was looking for I rate my experience excellent as I was treated with listening ears from the moment I walked in. Orlando took his time to hear what I was looking for and led me to exactly what I wanted. The test drive was great. I did not feel pushed to buy but rather set in the correct direction to help and make my purchase decision just right. Thank you Orlando. More

They just make it easy for you to buy a car or truck Great sales experience. Knowledge and helpful. It is a sales environment but they try to make it friendlier and more comfortable. It does not always f Great sales experience. Knowledge and helpful. It is a sales environment but they try to make it friendlier and more comfortable. It does not always feel that it is about the sale, more over about meeting your needs. More

Excellent car buying experience We recently purchased our third vehicle from Erinwood. We always recommend Erinwood. We had a different sales representative for the first two and wer We recently purchased our third vehicle from Erinwood. We always recommend Erinwood. We had a different sales representative for the first two and were very happy, This last purchase was with Addy and we were very pleased with how he handled it. He was responsive, accommodating and always pleasant and professional. He responded quickly to any call or text and even came in on his day off to help us. We definitely recommend him as the person to see. More

Best Sales Consultant Ever Shopping for a new vehicle is probably one of my least favorite things to do. I procrastinated my shopping for well over a month because I have never Shopping for a new vehicle is probably one of my least favorite things to do. I procrastinated my shopping for well over a month because I have never had a good experience shopping for a new vehicle. I would prefer visiting my dentist to have 4 wisdom teeth pulled without freezing. Well, this has now changed. My wife and I walked into Erinwood Ford this week and requested the assistance of a salesman to discuss the possibility of purchasing a new SUV. We met with Doug Keen and within the first 5 minutes we knew that things were different because this was not your typical salesman/customer discussion. Doug was a good listener, told us he was working for us, provided excellent information on the different models we were interested in and all without the usual/normal sales pressure techniques we were expecting. At the end of day he worked very hard to make the numbers work for us and we found this very refreshing because it's not at all what we were expecting. Big thank you to Doug and Erinwood consider yourself quite fortunate to have this employee working on your behalf. We ended up purchasing a new 2017 Explorer Sport. Erinwood you have earned our business because of our unexpected stress less shopping experience. Thx again Doug Denis Fortier/ Deborah Edwards More