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Erin Park Toyota
Mississauga, ON
1,086 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,086 reviews
October 26, 2015
No Service Booked an oil change last year, took 2.5hrs and didn't get updated on delay until I started to enquire. Customer care called the next day, asked abou Booked an oil change last year, took 2.5hrs and didn't get updated on delay until I started to enquire. Customer care called the next day, asked about my experience, apologized, and said they would do better next time. I asked them what changes do you plan on implementing (training etc), and never got a reply. Tried to book another appointment on-line, chat line simply re-directed me, on-line booking didn't even give me an option for just an oil change. Chat line suddently stopped communicating with me when I asked what to do next. Customer sevice is not a promise or a way of doing business here, it's just a buzz word they use. More
by matth
Employees Worked With
unknown and online
Helpful October 15, 2015
Bad service at reception and in general When a customer buy a car in most of the dealers, they usually give complimentary services as free oil change/washing your car/shuttle when you go for When a customer buy a car in most of the dealers, they usually give complimentary services as free oil change/washing your car/shuttle when you go for service; my last experience on the oil change last month was bad (nothing complimentary, as always) and when I asked for a shuttle service, the lady that was receiving my car, told me that you don't have this service for oil change. It makes me to think better about what dealer I could go when I/ll be buying a car again, and unfortunately with your attention, your dealer is not a good option. Thanks More
by caritoferroni
Employees Worked With
I don't know the lady's name
October 08, 2015
awesome service erik had a real sense of customer service when he took my car in for service even if i came an hour earlier than my sched appointment. My car was retu erik had a real sense of customer service when he took my car in for service even if i came an hour earlier than my sched appointment. My car was returned to me promptly as promised as i had to go to another shed appointment somewhere. In short i was able to get my car serviced and arrive at my other appointment on time. AWESOME SERVICE!!! KEEP UP THE GOOD WORK More
by raul m
Employees Worked With
erik hoyer
September 30, 2015
Best Experience Ever! I bought my first car through him, and as I wasn't too knowledgeable, he patiently helped me in everything. It was the best service I could have hoped I bought my first car through him, and as I wasn't too knowledgeable, he patiently helped me in everything. It was the best service I could have hoped for and I will definitely come back to him in the future! 5/5!! More
by Hyun
Employees Worked With
Dane Jeong
September 28, 2015
Great Cusomer Service I always have a great experience whne dealing with Mario. He is efficient and always easy to speak to. He is dillignet in following up and always ensu I always have a great experience whne dealing with Mario. He is efficient and always easy to speak to. He is dillignet in following up and always ensures I understand the nature of the repairs and the costs. My vehicle is ~10yrs old so there are cases where MArio and the team can spot potential trouble spots and give me guidence on potential future repairs so I can plan accordingly. This is definatly appreciated with an older vehicle. More
by Lee Scott
Employees Worked With
Mario D'Souza
September 26, 2015
Service Erin park Toyota service Erin park Toyota service Excellent job guys. My car is doing good after the transmission replacement. Thank you Erick Hoye Erin park Toyota service Erin park Toyota service Excellent job guys. My car is doing good after the transmission replacement. Thank you Erick Hoyer and Jerry More
by Haider
Employees Worked With
Erick Hoyer and Jerry
September 16, 2015
Honest and Fair! I just wanted to point out how appreciative I am of Bill Leo on a recent visit to Erin Park Toyota. My 2009 Venza tailgate would not open at all due t I just wanted to point out how appreciative I am of Bill Leo on a recent visit to Erin Park Toyota. My 2009 Venza tailgate would not open at all due to power failure and I was initially told by one of the Service Advisor that it may cost another $1500-$2000 between diagnostic and repair costs. After stressing out about the amount of time and cost it would take to fix the car, I decided to speak to Bill to see how he can help out a longtime customer. Bill called me back and told me to bring the car back in and to see him directly. Bill took care of the issue at a very reasonable cost. Bill, thank you so much for treating me with honesty and sincerity on this very unique problem with my Venza. Laurence More
by Laurence
Employees Worked With
Allan, Bill Leo
August 24, 2015
Awesome experience! Dane treated me like one of his family right away. I would recommend Dane to my family and friends. Awesome overall service experience! A. Plus Dane treated me like one of his family right away. I would recommend Dane to my family and friends. Awesome overall service experience! A. Plus More
by Rafa
Employees Worked With
Dane Jeong
August 20, 2015
Dane, your service is awesome Great sale experience from Dane, he is passionate, patient and humorous. I also thanks Omer, who is the product presenter, he is very passionate. My Great sale experience from Dane, he is passionate, patient and humorous. I also thanks Omer, who is the product presenter, he is very passionate. My wife and I are very satisfied. Dane is definitely the asset of your team. More
by Jian Deng
Employees Worked With
Omer, Dane Jeong
August 19, 2015
Just bought a new Scion Xb from Muhammad. Very positive experience. We worked through a couple of issues trying to locate the one I wanted. In the end the communication was good, common sens Very positive experience. We worked through a couple of issues trying to locate the one I wanted. In the end the communication was good, common sense prevailed in whatever compromises had to be made. Muhammad and the dealership stepped up to make me a happy buyer when the time came to do so. A very positive experience. More
by sergio
Employees Worked With
Muhammad Butt
