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Erin Park Toyota

Mississauga, ON

4.7
1,087 Reviews

2411 Motorway Blvd

Mississauga, ON

L5L 3R2

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Showing 1,087 reviews

March 24, 2016

Excellent Sales Experience Came into the dealer to entertain the thought of trading in my 2013 Prius. Sat with Muhammad Butt and test drove a new car. Well, his customer servi More

by Cameron
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Scott, Muhammad Butt
March 17, 2016

Great experience! When looking to buy a car I was recommended this dealership and now I'm glad I went with them! Working with Adeel to buy my Scion tc was a great exper More

by Kneecole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adeel Saquib
March 13, 2016

Excellent experience from a great Dealership I have bought 3 cars and a truck from Erin Park Toyota and every time Larry has delivered with the same great expectations, never over promising,but More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Kuka
February 22, 2016

Exceptional This is my first time dealing with Erin park Toyota . Though sceptical in the beginning ,I started to feel very comfortable as Mr Wai took the time & More

by Pq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wai Lau, Geoffrey Hills, Emily Lee
Feb 29, 2016 -

Erin Park Toyota responded

Thank you for the kind words! We hope to see you again soon! - Erin Park Toyota

January 24, 2016

Extremely Rude and Unprofessional I visited Erin Park Toyota to purchase a new vehicle and was treated in a very rude and unprofessional manner by Larry Kuka. Complained to the manager More

by or259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Larry Kuka
Jan 30, 2016 -

Erin Park Toyota responded

"Thank you for taking the time to submit your review. I am sorry to hear about your dissatisfaction with your recent experience with us. We strive to exceed our guest’s expectations every time they visit but unfortunately sometimes we do fall short of that goal. Please contact me at your earliest convenience so that I may review your situation and resolve any of your concerns. Sincerely, Tony Tam, General Sales Manager"

January 01, 2016

Toyota Certified Pre-Owned Vehicle is fake Worst experience ever. Don't trust what they say. They'll tell you anything just to sell you a car. Once you pay, you're on your own. If you have any More

by strujar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karmen Lee
Jan 05, 2016 -

Erin Park Toyota responded

Dear Strujar, Thank you for bringing this matter to our attention. I apologize on behalf of Erin Park Toyota for the dissatisfaction that you have expressed. We have a commitment to our guest's overall experience and try to demonstrate it through every encounter you have with us. Whether taking ownership or servicing your vehicle, we strive to ensure you have a memorable and positive experience. Please contact me personally so we can take necessary measures to regain your confidence in our company. We greatly appreciate your business and thank you for your time to send us this review. Sincerely, Tony Tam General Sales Manager Erin Park Lexus Toyota Scion ttam@ep-lexustoyota.com 905-828-7711 X-230 EPLTS

December 09, 2015

Impressed! Very impressed that everybody helped me was professional, friendly and proactive. All the process from being advised for car, service, delivery, I fel More

by ybstresed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adeel, Steve, Emily Lee, Dane Jeong
December 01, 2015

2.5hrs to change tires!! I was extremely disappointed with the service I received today. I had an appointment to get my tires changed and it took 2 and a half hours. My tires More

by prius
Customer Service
Recommend Dealer
No
Employees Worked With
service department
Dec 07, 2015 -

Erin Park Toyota responded

Hello there, We apologize for the longer than usual wait time. This is currently our busy tire season and we are doing our best to handle the high volume of tire change requests before the holiday season approaches. If you would like to discuss this further, please contact our Toyota Service Manager, Jerry Liu @ 905-828-7711 Ext. 282, and we would be happy to listen to your feedback and make any necessary changes moving forward. Kind Regards, Erin Park Toyota

November 13, 2015

Left Impressed I would like to applaud the service I received today from this dealership, specifically from service adviser Helena and Appointment Coordinator Lily ( More

by Paul
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Helena, Lily
November 05, 2015

Repairs The reason I go to Erin Park Toyota is due to the great service from Mario D Souza. Mario knows my 2002 Highlander and what is required to keep it in More

by bluejay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario D'Souza
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