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Ens Toyota

Saskatoon, SK

Overview
Reviews
4.7
513 Reviews
Call Dealership (306) 653-5611
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627 Brand Ct

Saskatoon, SK

S7J 5L3

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Showing 513 reviews

February 16, 2024

Efficient, knowledgeable, courteous, accommodating, friendly, and they always ask before doing any previously unknown issues that have been found. More

by Rod.leuty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Plant
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Helpful
February 16, 2024

I Was very disappointed in the car service center and the level of dishonesty. guys just be careful taking your car there, because they will over charge you .i went there to change my battery and do regularl More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service center
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Feb 23, 2024 -

Ens Toyota responded

We're truly sorry to hear about your disappointment and regret any negative experience you had at Ens Toyota. Our goal is always to provide exceptional service, and we apologize if we fell short in your case. Your feedback is important to us, and we would appreciate the opportunity to address and understand the specific details of your concerns. If you're open to discussing your experience further, please contact me directly. My name is Justin Hunt, the Marketing Manager here at Ens Toyota. I can be reached in my office at (306) 653-6154 or by email at jhunt@ensauto.ca. We value your loyalty as a customer and would like to work towards resolving any issues. Again, we apologize for any inconvenience caused, and we hope to have the chance to regain your trust in the future.

Helpful 1
February 16, 2024

Superb Customer Service and commitment to Customer satisfaction. Respectful and efficient Staff. Very impressed with this Dealership’s high value they place on their Customers! More

by Marte202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Svorinich, Haley Smith
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Helpful
February 13, 2024

Have a issue with the rattling sound in the door panels. At first it was only front door panels but now its all the doors. I have brought this issue to services attention everything I am there. The car has More

by Honey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Klassen
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Feb 14, 2024 -

Ens Toyota responded

We understand the frustration with the ongoing rattling issue in your car doors and appreciate your patience. To expedite the resolution, could you provide specific details about the problem? Additionally, have we accurately noted if we were able to replicate the issue during your recent visits? We'll escalate the matter within our service department for a prompt solution. My name is Justin Hunt, the Marketing Manager here at Ens. I can be reached by email a jhunt@ensauto.ca or by phone at (306) 653-6154. I look forward to helping resolve your concerns!

Feb 14, 2024 -

Honey responded

The issue was noted in the previous visits. In one of the visits, I was taken for a drive after the service and there was no rattling but soon after, within two weeks, the rattling sound was back and this time it was in all four doors instead of just the front two doors. But on the last visit even after letting them know about the problem, it was not resolved. There was nothing done to resolve that problem.

Feb 23, 2024 -

Ens Toyota responded

Hello Honey, I am sorry to hear that this ongoing issue is persisting. With these types of intermittent problems, we do our best to replicate the concern; if this is not possible, we are unable to determine the root cause of the issue. We will certainly work with you to resolve your concerns whenever we are able to determine the issue.

Helpful
February 13, 2024

The truck was brought in for a factory recall and a service . The staff were very professional and polite . Reese even came out to help me re sync my new phone . Thank you . More

by bob.kondra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gal at the service desk , sorry don't know her name . 5 star, Reese Beck
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Helpful
February 07, 2024

The service was very enjoyable. The staff answered all my questions quickly and made it easy to understand. More

by crlbink61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Baier, Janice Capulong, Stephanie Sigouin, Darcy Zakowski, Andrea Jaspar, Stella Li, Michaela Huber
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Helpful
January 31, 2024

Our Salesmsn Seth Hopper was excellent. He was able to answer all our questions, provided great info and kept us informed as to the expected delivery time of our vehicle. Michaela was also More

by guyjlalonde
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michela, Seth Hooper, Dave Krueckl
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January 31, 2024

Excellent customer service and all staff very knowledgeable with the vehicles I purchased and salesman was excellent as well - came in his day off to finalize the sale More

by alicegeib58
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chuck Baier, Andrea Jaspar, Michaela Huber
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Helpful
January 31, 2024

I dealt with Joe Taksas. He was very professional and kept me abreast throughout the entire process More

by don_schoenfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Taksas, Reese Beck
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Helpful
January 25, 2024

Our service appointment starred on time. It was handled professionally and was completed to our satisfaction. Thank you! More

by glueke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Obed, Haley Smith
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