Ens Lexus
Saskatoon, SK
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Profession and thorough!! Excellent experience!! Everyone was so friendly and professional. Also we received a very thorough tutorial about the vehicle before we left. One thi Excellent experience!! Everyone was so friendly and professional. Also we received a very thorough tutorial about the vehicle before we left. One thing that was impressive was as we had our tutorial, they faxed all our information to our insurance broker who was able to start the process so when we got there basically just needed to review and sign, I call that going Above and beyond for customer service. More
Pleasant, courteous, promptly Appointment for recall was made well in advance. Upon arrival at Ens, all info and requirements were accurately recorded. Two small additions to s Appointment for recall was made well in advance. Upon arrival at Ens, all info and requirements were accurately recorded. Two small additions to service were requested and accommodated. The loaner vehicle provided served well. My vehicle was returned clean and we were able to return home, 300 km in a reasonable time. Staff were courteous More
Excellent service Very courteous Vehicle done in 1 hr as promised Enjoyed complimentary coffee Vehicle was washed and vacuumed Work that was completed was explained as Very courteous Vehicle done in 1 hr as promised Enjoyed complimentary coffee Vehicle was washed and vacuumed Work that was completed was explained as well as possible future needs More
Absolutely amazing! 1st time visit. Great experience!!! Will make the effort to return for general maintenance that I usually have done in PrnceAlbert Staff are stellar 1st time visit. Great experience!!! Will make the effort to return for general maintenance that I usually have done in PrnceAlbert Staff are stellar!!! Definitely will return!!! More
New Lexus RX 350 purchase Michael Sutherland is amazing. He made it the very best vehicle buying experience ever! The dealership has always treated us well. Staff is so friendl Michael Sutherland is amazing. He made it the very best vehicle buying experience ever! The dealership has always treated us well. Staff is so friendly and efficient. More
Way too expensive The service was ok but way too expensive, 233 dollars to change oil and air filter??? Probably will not use again. Was not pleased when I found out I The service was ok but way too expensive, 233 dollars to change oil and air filter??? Probably will not use again. Was not pleased when I found out I was paying 40 dollars for a paper air filter. More
Excellent I was promptly greeted in a friendly professional manner by the service rep. My Lexus NX was brought in to have the windshield repaired. The reception I was promptly greeted in a friendly professional manner by the service rep. My Lexus NX was brought in to have the windshield repaired. The reception area and service bays were very clean and organized. I waited about an hour in the tv/lounge area. I had a coffee, watched the news and sports, and visited with the sales person who sold me the NX. The car was washed, vacumned and the windshield repaired. More
Excellence at its best! Always accommodating. Service is above and beyond and they never do anything more than initially agreed unless they contact you first and explain it a Always accommodating. Service is above and beyond and they never do anything more than initially agreed unless they contact you first and explain it all thoroughly. My vehicle is returned to me showroom clean, a very pleasant experience. Will return again and again and refer to them regularly. More
Great Service and helpful staff Staff have clearly explained what services were needed and then confirmed that they were done. All my questions and comments were dealt with very prof Staff have clearly explained what services were needed and then confirmed that they were done. All my questions and comments were dealt with very professionally and friendly. More
Excellent as expected The service is second to none our family has been using it since 1993. Really nothing more to add, how many ways to say excellent! The service is second to none our family has been using it since 1993. Really nothing more to add, how many ways to say excellent! More